written by Craigblackburn on 27/05/2017
I had my original out of the box iPhone for 13 months of a 24 months contract, before it had taken one 2 many drops and the screen gave up and smashed. Claimed from insurance2go and cliamcity and got the screen replaced. 3 days later I sat on the bed and the phone slid off. Screen cracked. So I had to claim again. 2 weeks later, today 27/5/17 I've been for a jog with the phone in my arm holder. Got home to find the screen cracked.
I phoned up to complain about the quality of the refurbishments and all they said is I have to make another claim.
I'm defiantly paying more and getting new replacements going forward. The refurbishments form here appear in my option cheap in order to keep you claiming to justify the cheap policy coast!!
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Insurance2Go.co.uk's Response to Craigblackburn's Review
Written on: 02/06/2017
Hello Craig,
I'm sorry to hear you are unhappy with our service so far.
To be honest, having read your feedback, it sounds like you are quite accident-prone and dropping your phone will often result in a cracked screen.
We'd be happy to discuss your concerns in more detail so feel free to call us or email us.
Kind regards,
Gary @Insurance2go