written by guyolliff on 15/11/2014
Helpful staff member to start off with over the phone, clarified what I could claim for and how long this would take in an approachable way. Later speaking through emails the first few were very prompt, slight lag after the first two or three however I think this was down to my phone provider and different matching serial codes (seriously double check these, if in doubt stick every bit of info you can in the email, saves a bunch of hassle!) after this was sorted, happy days sent off.
Moral of the story, sent the phone off on Monday at about four o clock, turned up midday on Friday.... got to give them their due that is bloody fast work and it's working a treat.
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