Power Monkey

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1.7 / 5

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★☆☆☆☆

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Power Monkey

“Power Monkey Extreme”

Written on: 28/08/2012

I have just unpacked my Power Monkey Extreme that I got from PowerTraveller.com. I have swiped my finger according to the instructions but it does not turn on. The screen lights up in blue for a short moment, but I cannot get the 3 flashes. I've tried the double tap and swiping the other way with the same result. I've swiped hard, soft and tired different fingers. If I connect external power the screen turns red. If I connect my iPad/iPhone, nothing happens. After further testing it seems... (read more)

Travellerwithoutpower's Comment

Written on: 28/08/2012

Yey!

The support team called me up the same day and they are sending a replacement part.

(Name removed) gets a virtual flower from me --,-´-@

I am wondering if this is a reoccurring problem or not?
I found others with the same issue.

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Power Monkey

“Power Monkey Extreme - bit of a disappointment”

Written on: 02/10/2011 by samsaidi (6 reviews written)

Bought this item to charge all my gadgets on a 3 week holiday to Oz. For the first 2 days it worked fine, then stopped suddenly. Unfortunately it is pretty heavy so I was left carrying around a brick. I contacted power monkey support but they were totally useless - it took them a week to respond and then all they did was ask if the problem was resolved. Thanks! The vendor (Lemon Digital on Ebay/Amazon) was also terrible when I asked for a replacement. I received no response at all and have... (read more)

Samsaidi's Response to samsaidi's Review

Written on: 25/10/2011

UPDATE:
Powermonkey support contacted me after I advised them of my review. They apologised about the poor level of support, and said that the particular member of staff had left the company. They also told me that the first batch of powermonkey extremes had an oversensitive switch bug which had now been resolved. As a gesture they have sent me a new powermonkey extreme free of charge. So powermonkey have redeemed themselves (thanks Emily at Powertraveller support).

Unfortunately the same could not be said of the vendor from whom I have had to seek a refund through a Paypal dispute.

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Power Monkey

“Solar Monkey solar charger”

Written on: 06/07/2011 by LoneRanger (9 reviews written)

I used this product to try & recharge my iPod, exactly in accordance with the supplied instructions, and it killed the iPod! It seemed to "reverse charge" and suck the power out of the iPod's own. If there was a protection circuit to prevent this, it didn't work. In theory (and if it worked properly) the product would be a good gadget, but in my case it was just a very expensive mistake! (read more)