Very Poor Service

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Anabelled62's review of JoJo Maman Bebe www.jojomamanbebe.co.uk

★☆☆☆☆

“Very Poor Service”

Written on: 13/08/2017 by Anabelled62 (1 review written)

I ordered a Sleepyhead Grand Pod for £180 and paid the extra £7.50 for delivery the next day before 12pm as we were going on holiday that day. I contacted their customer service the next day as I hadn't received any confirmation of my order. I was advised that my order had gone through but the item hadn't been despatched. I was told that I would receive it the following day and my delivery charge would be refunded. It eventually arrived after 4pm 2 days after I ordered it. I had to contact them again 2 weeks later to ask for the delivery charge refund.
Good item but VERY poor service.

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