Great but broken handle

Tripp - www.tripp.co.uk
★★★☆☆
2.8
39.0% of users recommend this
  • Durability

  • Value For Money

Denzel81's review of Tripp - www.tripp.co.uk

“Great but broken handle”

★★★☆☆

written by Denzel81 on 27/04/2016

Great cases bought mine in November 2015 online on tripp. Only snagg is have it 5 months and my handle broke. I hope I can bring it to debenhams saw on website to get it replaced. Love my little case.

  • Durability

  • Small

    Size / Capacity

  • Value For Money

Trippluggage's Comment

Written on: 28/04/2016

Thank you for your review.

I'm sorry to hear that you've got a problem with the handle on your case. If you could email or call us at Tripp to let us know what Debenhams store you can get back to, we can arrange an in store inspection. Once we have confirmed that that the issue is a manufacturing fault covered under our guarantee, we will be able to arrange a replacement for you in store.

I sincerely apologise for any inconvenience this has caused and we look forward to hearing from you soon.

Kind Regards

Tripp Customer Services

Reply to this comment

Trippluggage's Comment

Written on: 28/04/2016

Thank you for your review.

I'm sorry to hear that you've got a problem with the handle on your case. If you could email or call us at Tripp to let us know what Debenhams store you can get back to, we can arrange an in store inspection. Once we have confirmed that that the issue is a manufacturing fault covered under our guarantee, we will be able to arrange a replacement for you in store.

I sincerely apologise for any inconvenience this has caused and we look forward to hearing from you soon.

Kind Regards

Tripp Customer Services

Reply to this comment
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