3 defective cases

★★★☆☆
2.9 / 5
44% of users recommend this
  • Durability

  • Value For Money

Guest's review of Tripp - www.tripp.co.uk

★☆☆☆☆
Tripp - www.tripp.co.uk

“3 defective cases”

Written on: 17/02/2013

Bought 3 tripp aviator cases about 3 years ago, all 3 all now unusable 1 the handle cannot be retracted, the other 2 the frame of the case has become exposed and is now not attached the fabric of the suitcase. Cheap suitcase that will not last for long in all 3 examples. Also as this was 3 years ago cannot find receipt so consigned to the rubbish tip

  • Durability

  • Value For Money

Wmere2115's Comment

Written on: 16/03/2013

We had a 2 year old case where the wheels jammed and wore flat and, having read this review, with some trepidation sent pictures to Tripp enquiring for spares and they promptly sent a replacement case under warranty without asking for the original receipt and with a minimum of fuss. We have several Tripp cases. They are cheap compared to other makes but this was the first to have a problem and it was quickly fixed. Good service!

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