Written on: 01/12/2012 by HaroldPark (1 review written)
Expect a wait time of at least 30 minutes for a call. Terrible customer service. When I finally connected, they did not recognize my product. Everything from them is made in China, so there help centers are oblivious.
Damaris Flores is a terrible customer service representative. Every time I write an email, I get the same generic response without her reading it.
The product is garbage and overpriced. The wheel fell off after the first use.
As rated by our community of reviewers
" Excellent suitcase, but .. " Read More
Written by amypage
" Great " Read More
" Disappointed " Read More
" Excellent warranty " Read More
" Avoid this useless company like the plague..... " Read More
Written by neiltemps