Samsonite Australia Will Not Honour the Warranty

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Adrian2's review of Samsonite - www.samsonite.co.uk

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“Samsonite Australia Will Not Honour the Warranty”

Written on: 02/06/2011 by Adrian2 (1 review written)

Will Samsonite honour their 10 year warranty if you do not keep a receipt that fades or gets thrown out? How can anyone keep a receipt for 10 years. For both of my Samsonite cases where the handles are damaged they won't, both over the phone and in writing.

Samsonite Australia are just trying to further increase their profitability further by not honouring their warranty commitments. They use it as a selling point but do not follow through.

  • Durability

  • Value For Money

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Gats's Response to Adrian2's Review

Written on: 31/12/2012

Hey I have got really great experience with Samsonite India . Posting complain within 10 mins got call from the service centre & the pc has got replaced without any discussion . Great Service I must Say.....

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