I'd just like to introduce myself as Review Centre's Travel Accessories Expert. If there is anything you want to know about this category, please feel free to ask me a question. I will do my utmost to give you the best possible answer.
So, here is a little bit about me. I am an avid traveller, you name it, I've been there, or want to go there. Travelling abroad is one of my main passions in life. I'm the most compact packer there is, I can easily fit a weeks holiday into a cabin suitcase. The trick? Always pack travel accessories that are built with travel in mind.
I have written a few guides with travel accessories in mind, so please do take a look before you embark on a journey. If you have any ideas for other guides you would like to read about, just send an email to firstname.lastname@example.org, and I will have a look at them for you.
Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 27/05/2015 by Geemcc (1 review written)
Do not use this company unless you want to give up your money, be lied to and never receive any product. Despite being promised numerous times that my bag would be on its way the bag never materialised after 2 weeks. In the end I received a call with an apology through gritted teeth and telling me "stock management systems sometimes fail" and other fun excuses. At the end of the day, I can only tell you that there are other sites which will offer the same products at the same price so avoid… Read Full Review
Written on: 19/04/2015
Stated on the website that would receive free luggage weighing scales with the Samsonite spinner I ordered Did not receive scales. Emailed theme via their "contact us" facility and have never received an acknowledgement, let alone a response. Non existent customer service and will not use again!… Read Full Review
Written on: 14/03/2015 by Buckleyld207 (1 review written)
Don't buy from Luggage Superstore unless you want to throw your money away and never get a product in return. The item simply never arrived and they ignored my phone calls, emails and social media. I have now reported them and am working on a chargeback to get my money back. A complete joke… Read Full Review
Written on: 29/01/2015 by Stella409 (1 review written)
it is really a torture when buying with them. Just received the suitcase after one month and more than 20 times callings to both Luggagesuperstore and UK Mail, their delivery service partner. Took at least 3 days off from work just waiting for the delivery, but they did not come or they delayed the delivery without any notice. Most of the time they claimed "delivery attempted", but there was no any tiny piece of paper to prove that the delivery has been attempted, or saying where I can come to… Read Full Review
Written on: 24/05/2014
This review is from MAY 2014, and stretches back to September 2012, when I bought a cabin bag 'Rock Santa Cruz Super Lightweight Carry On Spinner Trolley Case 45 cm,' at a cost of £62.45 with a discount voucher of £5.20, therefore a reasonable expensive case for what there was of it! After 2 foreign holidays the stitching at the top of the case and come undone quite noticeably and to the detriment of the contents. I contacted LUGGAGE SUPERSTORE, and this started a chain of events to not… Read Full Review
Written on: 12/05/2014 by YuremHoover460 (1 review written)
Having been a relatively satisfied customer previously I have just had a bad experience. Having ordered two suitcases, Luggage Superstore then blasted my inbox with a promotion reducing the price of what I had just ordered by around 15%, amounting to about £48. The website contains a price match promise, so you would have thought they would at least match their own prices. I e-mailed, asking for the price match. No response. I telephoned and eventually spoke to a very unhelpful manager… Read Full Review
Written on: 07/02/2014
Luggage Superstore - beyond awful. Lies and two months of hassle. Cheap prices are a consequence of the products not existing. I ordered a suitcase to give as a present at Christmas on 16Dec13 having called them to confirm that it would be delivered 21Dec13. Wanting to confirm that the present would arrive I called them on the 20Dec13 to confirm and was told that they would not be able to deliver on 21Dec13 as originally agreed, but that the suitcase was already in the post and that it… Read Full Review
Written on: 31/01/2014 by Doppie (2 reviews written)
Luggage Superstore tempts the customer with low prices then fails to deliver on goods which they apparently have 'in stock'. I ordered an in stock bag on the 3 January which still hasn't arrived 4 weeks later. They have appalling customer service which does not appear to want to help its customers, with several emails going unanswered. It's stores such as LuggageSuperstore.co.uk which give internet shopping a bad name… Read Full Review
Written on: 23/12/2013
I placed an order for a leather bag on the 2nd of December, My account shows it was dispatched on the 3rd of December 10 days I emailed asking where the bag was and got no reply. It's now the 23rd December, two more emails and still no bag or reply. Not good service. What do you think?… Read Full Review
Written on: 01/09/2013
The customer service is the worst. Never try buying from this company… Read Full Review
Written on: 06/09/2012
I purchased a Samsonite case from Luggage Superstore on 13 August.The second time I used it on the 29 August the lock broke.I have emailed Luggage Superstore and explained the situation 3 times without any response whatsoever. I now have a case which is useless and appear to have bought from a company that sells very poor quality products… Read Full Review
As rated by our community of reviewers
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" SHOCKING QUALITY- DOES NOT HONOR WARRANTY " Read More
" Duolite disappointment. " Read More