Written on: 19/03/2012 by srapson69 (28 reviews written)
I bought a set of suitcases from Antler through Enekes (in Cheltenham), the Campden-town range specifically to fit my car boot. After a year and only using them twice one of the case hinges just fell apart. I took the case back to the shop where I bought it with the receipt and the warranty.
The case was sent away and Antler told the shop-we do not make the case anymore and e do not have any to replace it. That was three weeks ago.
I now have to wait to see what Antler will offer as a voucher-that I can only spend in the shop I bought the case from, what a joke I said I just want a refund but told they do not offer them. Keep away from this company as the products are cheap and nasty and the warranty is just false.
To summarise the shop that I bought a suitcase with a 7 year warranty from is not worth the paper it is written on. The staff at the shop were very helpful.
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