Worst Customer service ever

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Guest's review of Carlton www.carltontravelgoods.com

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Carlton www.carltontravelgoods.com

“Worst Customer service ever”

Written on: 10/10/2013

Trying to get my Carlton Tribe Carry-On luggage bag (under WARRANTY) repaired. Request was put in 4months ago. No action on the case. WORST CUSTOMER SERVICE EVER!!!!

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Kripa's Comment

Written on: 15/08/2014

I am having exactly the same problem - Carlton are asking me to post the luggage to them when it will cost half as much as the initial product cost! It is appalling dismissive customer service - completely avoidant of actually honouring the warranty....

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