written by JohnnyReynolds412 on 03/10/2015
This is a terrible company that I would not recommend anyone work for !! Let alone purchase from !! Used to work for this company and I definately would not recommend anyone to work for Antler !! You are overloaded with work, doing a role designated for 3 people on your own as they want to save money !!!!! There is no support from management at all and there alot of underlying bullying going on. Bullying is a big problem at this company yet they fail to do anything about and merely pretend it is not happening. The way they also deal with customers in terms of warranty claims Is absolutely terrible, I am not surprised at all the reviews from people regarding their warranty claim, half of people's claims are not properly assessed due to a clear lack of staff. The quality of the suitcases are not always up to scratch in my opinion , they often fall apart however the customer loses majority of the time unless they really push for assistance. Overall would not recommend this company !! There are plenty of other suitcase companies that deal with their customers properly and hire the right amount of staff and do not lie to the customer in making them believe there query, purchase or warranty claim will be handled fairly and quickly it won't be!!!!
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