Written on: 12/04/2013 by mxu083 (1 review written)
I bought my suitcase 2 years ago and it had 7 years warranty. two weeks ago, I found out that rubber on wheel had worn out, I think because of the rough surface.
I emailed antler customer service, then they asked me to send the receipt and photo showing the damage.
they replied within 3 working days and replacement suitcase will be sent to my home address. I am overall satisfied and happy with antler customer service. Thanks antler
As rated by real users
" Locks break easily " Read More
" Surprised by great customer service! " Read More
" Fabulous light weight luggage! " Read More
Written by Canadiangirl3
" Let's see! First Luggage " Read More
" Best bag ever " Read More