Written on: 12/04/2013 by mxu083 (1 review written)
I bought my suitcase 2 years ago and it had 7 years warranty. two weeks ago, I found out that rubber on wheel had worn out, I think because of the rough surface.
I emailed antler customer service, then they asked me to send the receipt and photo showing the damage.
they replied within 3 working days and replacement suitcase will be sent to my home address. I am overall satisfied and happy with antler customer service. Thanks antler
As rated by real users
" Travellers from Italy BEWARE " Read More
Written by BeatriceT
" Amazing Customer Service " Read More
Written by Meloakridge
" Excellent service " Read More
" Really a shame " Read More
" Samsonite Polycarbonate Suitcase - best for business travel " Read More
Written by MadHorse