Tesco Clubcard Review

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★★☆☆☆
2.3 / 5
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  • Quality of Incentives

  • Value For Money

samm9059's review of Tesco Clubcard

★★☆☆☆

“Each year i save my clubcard point for Christmas so i...”

Written on: 15/12/2013 by samm9059 (1 review written)

Each year i save my clubcard point for Christmas so i save around, 40 pound, i like to double them up which i do every year, only this year they sent me all 36 pound of vouchers in 4.50 vouchers, therefor i could not double up on anything as he has to be 5 pound to double! I was told i can put to vouchers together to make 9n pound and double the 5 and the 4 pound will go back onto my clubcard within a month! this is not on, i saved for a year to double up and now they want me to put back onto the clubcard for next year! Its a joke, and what made it worse is when i complained they just apologized! but did admit i am the the only person this has effected! its not good enough and i will make sure there are named and shamed.
Lastly the store i went to was so rude to me customer service was extremely poor and i will not be shopping there anymore.

  • Quality of Incentives

  • Value For Money

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Kazaroo123's Response to samm9059's Review

Written on: 04/04/2014

if you had 36,00 in club card vouchers i don,t get why you think you can only double the £5 and the
£4 from every voucher had to go back to club card points . i take it you received 8 x £4.50 vouchers with adds up to £36.00 you could of doubled up £35.00 to £70.00 and the £1.00 would of gone back to points, that,s an extra £35 free from tesco.if you are saying the extra points have yet to be credited back to you then ring them and they would look into this for you.

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