Monsoon Reward Scheme Reviews

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★☆☆☆☆

“REWARD CARD RIPOFF!”

Written on: 08/03/2013

I feel I have been done by the Monsoon Reward card scheme! I've been shopping in Monsoon for years, usually purchasing sale items as full price are a bit expensive. In November 2011, I was asked to join the Reward Card scheme. It sounded a bit like the Boots Advantage card ie. for every pound you spend you earn a point and as the points add up you can use them as discount on a future purchase. It sounded like a good idea so I signed up. Soon afterwards my card arrived in the post and I set to… Read Full Review

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Louwheel's Comment

Written on: 16/04/2014

Hello, In totally empathize with you . The Monsoon card does not reflect customer loyalty and the accumulated points expire!!!! I have been using my card in Monsoon for years and never received a voucher. I telephoned today and the customer service is poor. I have been informed that their system has my old address despite me updating their system on line with the correct one over two years ago. Told to phone head office.....really, if they where valuing their customers, surely they would do it and come back with a timely response?

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