TERRIBLE SERVICE WHEN YOU NEED TO CLOSE ACCOUNT - AVOID

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Guest's review of Instant Discounts

★☆☆☆☆

“TERRIBLE SERVICE WHEN YOU NEED TO CLOSE ACCOUNT - AVOID”

Written on: 15/04/2012

Worse company i've ever dealt with. They'll try and charge £195 to close account even though they cannot prove you've signed this in a contract. Even worse is that the card handler (in our case Elavon) say they cannot close the account unless Instant Discounts approve it. Currently seeking legal advice and will be contacting FSA about this company as service is dreadful. It's now been 6 months since i wrote to them to tell them i was closing the account, hand delivered the terminal, and still nothing.

AVOID AT ALL COSTS - IN MY OPINION A CASE FOR WATCHDOG TO LOOK INTO

  • Quality of Incentives

  • Value For Money

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