unreliable

“unreliable ”

Written on: 02/08/2012

Purchased a bikini wore it twice. It faded and i now have a white line up the back of the bottoms.They were kept correctly and washed correctly. Despite several phone calls and emails to Rigby Pellar i have to date recieved no reply.
I then purchased a Bra and Knickers a year later i paid extra to have them delivered in time for a wedding. I thought things might be different a year later unfortunately not.
Items did not turn up until two weeks later after my chosen date.No apology again reply to email/telephone call. I have recieved my £6.00 pound for postage back. No mention of why they were late no apology.
I have recieved better service for garments a fraction of the price. I feel customers are taken for granted not valued. I would buy some where else they do not deserve the custom or your money.