LiveAnswer - www.liveanswer.com Reviews

★★★★★
5.0 / 5
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Latest Reviews

★★★★★

“WOW! Saved me money!”

Written on: 28/01/2014 by bigantlara (2 reviews written)

With my small business, finding cost efficient solutions is a must. Live Answer helped me achieve this with an amazing program to track all calls. This program not only helps facilitate calls going to various stores but also frees up my staff in the store to help customers. I was able to pre-script what the call takers would say to help streamline processes. I really like the feature that allows me to listen to a call to evaluate how they’re doing and if any changes are needed. I even get… Read Full Review

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★★★★★

“Very pleased with this service!”

Written on: 27/01/2014 by TabbyL (1 review written)

I recently started using LiveAnswer for my small business. Their website makes it really easy to sign up and track phone calls that are coming in. I've listened to every recorded call and the agents are very polite and efficient! I was able to choose English and Spanish speaking agents and they make my business run much smoother. I would recommend this to any small business in order to increase productivity!… Read Full Review

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★★★★★

“Great Experience!”

Written on: 10/12/2013 by Yazmine101 (4 reviews written)

I loved working with this company. They have agents that are around 24/7 to help you answer the phones. It's such a great company that allows business owners to concentrate on the things that matter, the customers! They are even integrated with Salesforce.com, Google, Desk.com and other great 3rd party integrations so that my messages can be sent anywhere in real-time. I love the convenience of this company and I will continue to use them as my outsourced phone company!… Read Full Review

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★★★★★

“Awesome Awesome Awesome!”

Written on: 09/12/2013 by MollyDemith (1 review written)

I started using LiveAnswer because of the great service, but after using it for a while, I’m really starting to use the script templates a lot! They’re so easy to use, and also FAST! I couldn’t be happier. The call service is still as seamless as the day I signed up, and the prices are great too! Love it!… Read Full Review

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★★★★★

“Filled an urgent need with flying colors”

Written on: 05/12/2013 by cookseyscott (1 review written)

I have been driving myself crazy to keep up trying to balance all the calls, emails, orders, production, finance and all the other balls a business owner has to juggle without dropping one in a bad way. This service not only surprised me that it was even out there but that it did so much for the price. This site is amazing to me - how all this can be orchestrated so well and yet provide quality. I need call center capabilities but always thought it was out of my league, especially with all it… Read Full Review

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★★★★★

“The best service ever”

Written on: 04/12/2013 by deroew (1 review written)

This is really awesome. They work effectively through out the whole 24 hours of the day, and the 7 days of the week. Whenever i ask for their service , there is always an agent ready to look into me and provide my service. And i just love the options they provide us with how to interact with the other end, they have infinitely many possibilities for that, which is in fact great. Their system of having a drag and drop script designer allows us to customize the way their live agents answer the… Read Full Review

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★★★★★

“Best Service”

Written on: 04/12/2013

Hi Folks ! I just want to share my experience of using the services of LiveAnswer and found it very interesting. There is no long sign ups or registration. The agents are available 24 hours and they can answer your phone calls immediately. LiveAnswer really boosted my business. I am very happy… Read Full Review

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★★★★★

“LiveAnswer has saved my business!”

Written on: 04/12/2013 by ElyssaHunter (1 review written)

LiveAnswer has been a true life saver!! They have saved me from missing so many calls for my business. So Instead of losing money during my busy times, I am continuing to make money. I was so happy when my friend referred me to this business. It is one that I will continue to use & would be more than happy to pass on to friends and family. Not only is it great because of what the business does, but the people who work for LiveAnswer are amazing as well. They are all very friendly and are more… Read Full Review

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★★★★★

“Amazing Service”

Written on: 04/12/2013 by calebba (2 reviews written)

In today’s fast-paced, rat race society, it is often far more difficult than it should be to contact a real person about the service you need. If you don’t get caught in the endless web of automated options, you are just as likely to find yourself the loser in an intense game of phone tag. For a small business, every customer counts. It has been proven that personal contact establishes client trust and increases the probability of acquisition and retention. Yet, it can be equally… Read Full Review

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★★★★★

“So fast to sign up!”

Written on: 29/11/2013 by MorganL (1 review written)

What! The signup for this is so fast! I signed up for this service because I have two friends that use it, and they highly recommended it. I just signed up and it took mere minutes. I’m not tech savvy at all, so I always dread signing up for new things and trying to figure computer-related things out. However, this service was so fast and easy to sign up for that even I could painlessly figure it out. I haven’t even started using it yet, and I’m already loving it!… Read Full Review

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★★★★★

“Great and Useful for My Business!”

Written on: 26/11/2013 by AmandaBM (1 review written)

Useful Tools has really come out with a great customer service interface. I was actually surprised how well it worked for my business. I especially love how the mapping allows you to see where you are getting calls from and whether they are in progress or completed. There is also another great feature where you can choose remote call centers if you do not have your own support staff. This is especially great for businesses that are small and do not have the extra capabilities and want to get… Read Full Review

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★★★★☆

“A Great Tool for a small but growing business”

Written on: 25/11/2013 by JAMoses (1 review written)

"My online book store has needed a resource like Usefultools for a while now. As response to the growing number of customers responding to our offerings we find there just isn't enough time in a day to handle it all. Usefultools is a great simple system that augments and supports a small business very well. We can script calls, we can monitor our response and the customers reactions, and we can plan and service campaigns too. What more could we ask for? I know Usefultooks is efficient and… Read Full Review

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★★★★★

“Great service!”

Written on: 23/11/2013

The website name sums it up perfectly - these are useful tools! I have a small home-based business where I take orders and ship out products. I get a lot of phone traffic, because the products are customizable, so I was chained to my phone for a good portion of the day. This service is fantastic for getting me off the phone and making more products! Not only can you write the script, but you can choose demographics for the call center people - they even have different industries that the… Read Full Review

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★★★★★

“Remarkable experience, highly recommended”

Written on: 23/11/2013 by SparkleSolution (1 review written)

Setting up a call center was not so easy. It wasted our valuable times in the past. After experiencing Live ANSWER I am quite happy. The way LIVE ANSWER made their system is fabulous. The Sign UP process is so quick and only 3 step process. Receiving calls for your own company is now ONE minute task to and this is all done only for Live Answer. The dashboard of this system is easy to use. New campaign can be set from there and you can select an agent from the list. The report of callers can be… Read Full Review

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★★★★★

“Live Answer Rocks”

Written on: 23/11/2013 by Paul0O7 (1 review written)

It's really so hard to have a better call center for receiving calls. Live Answer implemented such an organized and developed system which is fast and reliable. I signed up with it just in 3 steps, it was really amazing. I found Live Answer so quick and I can so easily navigate it. I can attend the calls and note the details of my callers. Live Answer is the ultimate solution for the fastest call center solution, there has no doubt about that. You guys ROCK… Read Full Review

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★★★★★

“The Easiest and The Fastest”

Written on: 23/11/2013 by NueroLive (1 review written)

To receive calls from your callers, I would suggest a well developed and fast system. Live Answer is now the best system which is so perfectly serving call center solutions to many companies. My company is also in their list. Their Sign Up process is so quick and not complex. So, the easy use of this system makes it so popular and I am glad that I have dealt with them before. Now answering calls is so easy task to do and it' all possible due to the great discovery of Live Answer… Read Full Review

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★★★★★

“Deserve 5 STARS”

Written on: 23/11/2013 by Geo.Talk (1 review written)

Simple and easy to use, overall I am so much satisfied by using Live answer for my assistance. It was fast and easy to perform every action in the system of Live answer. Their well established dashboard is so able to create a campaign. All callers details can be extracted from the dashboard. If you need reports of all this info, it is also easy to grab. I found this Live Answer so quick and perfect. 5 stars according to me… Read Full Review

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★★★★★

“GLAD to have Live Answer ”

Written on: 22/11/2013 by jewelGift (1 review written)

After passing a month with live answer, I am so glad. My business is going well and sales are increased. For fast and reliable service, I selected live answer. They answer my calls and by their fast turn around, my callers are so satisfied. My support center is dealing with a hundreds everyday and it is only came true because of Live Answer. Their sign up process is easy and after completing 3 steps, you will get your own personalized number. All the details of your callers will be there in the… Read Full Review

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★★★★★

“Fast and responsive”

Written on: 22/11/2013 by UnileverLtd (1 review written)

There was so many of them I used earlier, but live answer is different. It is easy and one can easily set thyself with the platform. They have several packages and one can choose their needs among them. Actually live answer is developed for having a faster solution to receive calls from your callers. So far, my experience with it is amazing. Nice interface, easy navigation, fast and responsive - overall this is the best solution till now I dealt with… Read Full Review

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★★★★★

“Satisfactory service”

Written on: 22/11/2013 by optim0uss (1 review written)

I was quite desperate to set my call center. I set mine via Live Answer by following 3 steps, which was so comfortable and easy to do. Then I started receiving my callers and making them satisfied by my fast supported service. I'm really pleased that Live Answer did something really good for me. I am now getting all reports from the system. I'm able to know from where my callers calling and from which number. It really a well established system which I want to recommend… Read Full Review

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