Absolutely Disgusting Treatment

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Phoenix Life Insurance www.phoenixlife.co.uk
★☆☆☆☆
1.2
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JoanneChadwick's review of Phoenix Life Insurance www.phoenixlife.co.uk

“Absolutely Disgusting Treatment”

★☆☆☆☆

written by JoanneChadwick on 14/10/2017

Recently my grandmother passed away at the grand age of 105. My mother took out a life insurance in the late 80's with Pearl Insurance (who she had numerous policies with & completely trusted). My mother who is 81yrs of age is distressed by this companies treatment. She has given them every copy document requested but now they insist on original documentation!!! Other family members have been paid out instantly from other reputable companies. My parents had been with Pearl Insurance for over 50 years & claimed twice, one of which was refused just after this company took over & she had to pay thousands for a new roof..... She will be taking her business elsewhere & I will be reporting this company to the Ombudsmen & governing body. I would advise people to steer clear of this company & take any business elsewhere

  • Customer Service

  • Value For Money

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