written by GiselleMcCabe on 25/04/2016
Waiting for a payout from this company for weeks. Many many phone calls and lots and lots of promises made but all of them basically lies. Don't go near this company. Im now going to the contact the Financial Ombudsman for their help.
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Phoenixcomplainer's Comment
Written on: 21/05/2016
Me too. The same experience. Even with financial advisor's help (as demanded by Phoenix) still not got my money. Four months and counting.
Fgardiner's Comment
Written on: 28/11/2016
I have the same issue ombudsman informed re my claim. Did you get a payment for late payment. I was informed that up to 8% per day is the going rate.