Future Proof Reviews - www.futureproofinsurance.co.uk

★★★★★
4.9 / 5
190
98% of users recommend this
  • Customer Service

  • Value For Money

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Future Proof - www.futureproofinsurance.co.uk

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Latest Reviews

★★★★☆

“Profession service”

Written on: 27/02/2016 by awinet (1 review written)

Having contacted Future Proof for some advice on Life insurance I was taken aback with the prompt and professional advice I was given from the very first conversation to my policy being put in place. It has been the simplest and effortless process I have every been through. … Read Full Review

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★★★★★

“Insurance made easy ”

Written on: 26/02/2016 by Brim19 (1 review written)

It was a quick and easy process. I had a existing policy and outlined what had changed in my life since taking that one out. The advisor gave me lots of different options to choose from and when I asked for her recommendation she gave me a detailed explanation as to why she was recommending that particular policy. I am very happy with the outcome as I have a much better policy which takes my current situation into account and it's not breaking the bank either. I received a confirmation email… Read Full Review

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★★★★★

“Fantastic service, very helpful and informative! ”

Written on: 25/02/2016 by D1Longcroft (1 review written)

Really impressed with how knowledgeable the staff are at Future proof. After a phone call from them I realised that my old policy didn't offer the best cover for my needs. The new policy incudes lots of extras and much better cover for critical illnesses. There was no pressure to upgrade, the phone call was just to inform me of changes to my policy. They contact me regularly by email to make sure any changes are kept up to date. I would not hesitate to recommend them to others… Read Full Review

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★★★★★

“New Life Insurance Policy”

Written on: 24/02/2016 by Drj19rg (1 review written)

The future proof representative was knowledgeable, friendly, professional, courteous, patient and very professional… Read Full Review

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★★★★★

“Clear and helpful”

Written on: 22/02/2016 by joejames90 (1 review written)

The agent I dealt with was very clear, helpful and not at all pushy. I have dealt with representatives from other companies who will always try to push for something which I have no need or desire for, something which I detest. In contrast, the Future Proof agent was professional at all times, though at the same time patiently explained any details which were unclear. Faultless customer service… Read Full Review

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★★★★★

“Non pushy, straight forward service. ”

Written on: 21/02/2016 by Martinpu1971 (1 review written)

Advisor listened to what I wanted and then gave me best possible quote. Quick easy service and documents emailed and posted straight away… Read Full Review

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★★★★★

“Great Day”

Written on: 21/02/2016 by 186Waddell (1 review written)

All we can say is that every step of the way we were helped to understand every detail, and given 110%. I have already recommended this company to 3 of my friends who will be contacting them soon. Sorry I could not say more but they are perfect in every way. Many thanks to all… Read Full Review

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★★★★★

“very efficient service”

Written on: 18/02/2016 by AdrienGleason1989 (1 review written)

Having reviewed my existing policy, I recognised the need to amend the policy. After lengthy discussions to assess my requirements, a new policy was set up. Two days later I decided that I wanted a small change made to the new policy and this was done immediately with no fuss. Excellent service all round… Read Full Review

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★★★★★

“insurance”

Written on: 17/02/2016 by Turner3 (1 review written)

v good service. Friendly and knowledgeable. He was very personable, promised to do things and actually did as he said, unlike many companies. Explained the advantages of certain policies and came up with a price that beat all others,14% less, for a better product than I had been told was the cheapest possible ( L + G). I was not happy about being contacted by an unknown company but I am very glad they did… Read Full Review

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★★★★☆

“we were very pleased with the conversation we had with...”

Written on: 14/02/2016 by Purcellod366 (1 review written)

we were very pleased with the conversation we had with the lady on the phone, she explained everything to us very well… Read Full Review

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★★★★★

“Informaive , friendly, supportive and simple.”

Written on: 13/02/2016 by riKeith154 (1 review written)

The policy I required was to replace an existing policy and to some extent was quite complicate, however any and all issues were addressed and satisfactory conclusions were achieved. The conversations were very friendly and precise and I felt very well informed about the choices I needed to make. All in all I would have no hesitation in recommending the company to anyone seeking advice on insurance… Read Full Review

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★★★★★

“a difficult process made easy”

Written on: 12/02/2016 by McLeod389 (1 review written)

organising life cover was not straight forward for me, but having him keep me up to date with progress was brilliant. I wasn't too keen on changing my life cover policy, but once he'd explained the benefits to us as a family, i felt it was the best move to make. Unfortunately although my husband's cover was straight forward, mine took a lot of time to organise, however, i felt that he was 'fighting my corner' and I probably wouldn't have managed to do the same if it was just me on my own. he… Read Full Review

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★★★★★

“Future Proof was so helpful and prompt!”

Written on: 08/02/2016 by Alisonporter (1 review written)

Great service, helpful, speedy turnaround time and just pure excellence! Thoroughly recommend them!… Read Full Review

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★★★★★

“Fantastic advice - Great service - Happy Client :)”

Written on: 06/02/2016 by Ahmad342 (1 review written)

Excellent customer service. I can not praise Future Proof enough, from being able to get hold of key people quickly, not feeling rushed, having all items explained "in a user friendly way" and any confusions on insurance lingo cleared up quickly. Paper work / e mails have arrived speedy. Follow up and confirmation e mails sent. What can I say - there is a perfect company. … Read Full Review

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★★★★★

“I required life assurance cover to my 70th birthday,...”

Written on: 06/02/2016

I required life assurance cover to my 70th birthday, but have a less than perfect health record. My adviser has been very informative and patient at all times and guided me through the maze of options and medical underwriting. Overall an extremely professional approach and I would recommend anyone seeking life assurance to use this company, they are first class… Read Full Review

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★★★★★

“Future Proof, amazing service, amazing people.”

Written on: 28/01/2016 by MaiaMurray (1 review written)

Since my first call to Future Proof to my last call the other day the service has been first class. The staff always work over and above to provide a high quality and professional service. I have felt well cared for by Future Proof with all my needs taken into account, they never hesitate to offer you clear and concise advice but never pressurize you to make any instant decisions. Their communication is second to none I have never felt I have had to chase them for any outcomes or quotes. I… Read Full Review

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★★★★★

“Will Writing Service”

Written on: 21/01/2016 by yeatpe (1 review written)

Sorting out a Will is something I had been putting off for a while, but future proof was a very helpful intermediary in addressing my will queries. A quick, efficient and knowledgeable service at a reasonable price. I'm glad this is now done and was pretty straight-forward as kept the Will simple… Read Full Review

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★★★★★

“Efficient friendly helpful timely”

Written on: 21/01/2016 by Connellps1972 (1 review written)

Great service, will keep his details for future… Read Full Review

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★★★★★

“Life Insurance Broker”

Written on: 18/01/2016 by AndyTomkinson (1 review written)

They are professional, patient and prepared to go the extra mile to assist a customer. Customer service is 10/10. They keep the lines of communication open and offer good advice on a ranges of products. They are independent and listen to the requirements without trying to sell a solution that is half-baked. I have used them in the past and no doubt will use them again in the future. It did take a long time but they did not give up!… Read Full Review

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★★★★★

“Dedicated service”

Written on: 10/01/2016 by glenmitchell (1 review written)

She was extremely helpful in her approach to my families welfare not only has she saved me money and put all my eggs in one basket she has manage to secure me and my family peace of mind for the next 19 years of my life I wish to say being a business owner I was terribly impressed with her customer relation skills I like the fact that I have got a good level of cover for a responsible price and for a long term… Read Full Review

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