written by Jaylinz130 on 23/04/2015
I used these people for initially buying a house and then instructed to act for me when I sold my house. They are completely unprofessional, do not respond to your mails, and also do not bother responding to the solicitors of the other party. House buying or selling is a stressful process and these people will do everything or do nothing (whenever it is necessary to do so) to add to your stress. When you reply to their emails, they do don't read it and ask the same question again delaying the whole process. Please please please stay away from them
As rated by our community of reviewers
Harpal1965's Comment
Written on: 13/07/2015
"Stay as far away as possible from this firm"
I am landlord and used several solicitors in the past, I must this is worst unprofessional firm they just a joke. They never return emails or call so time consuming to keep chasing them for every little thing most times they cant find your file or even know your name is they did not do no work for the first 5 weeks is . I nearly lost the flat what should have taken 2 months took 4 months (actually my seller's cancelled the contract due to delay and had to beg the seller to give me little more time). I literally had to do everything myself very stressful experience.
They wack on hidden fees so not really reasonable I am also thinking reporting them to Law Soceity
Tedkirwan's Comment
Written on: 15/07/2015
I have to agree with every thing you say and more. When we did manage to get hold of someone we were told that whilst we were on the phone they could not do there job. Eventually contracts were completed and exchanged one week before our move the following Wednesday. However, on the following Monday,we were told that there was a charge on the property for a business loan and that they did not know how much it was and could not gain the information. We had previously assumed that they had this information to hand so that we could pay the bank there money.We have since been informed that this was probably in breach of contract as they did not know if we had sufficient funds to clear the loan. It finished that we had to do there work which they charged us for to find out the existing amount. Thankfully, our relationship manager at the bank was very helpful. Now we have been told that it will take more than 6 months for us to obtain the title deeds and have asked for other documentation which we have previously submitted. All the adjectives which one could submit for poor service would be insufficient. I have never submitted a review for any company before but these come bottom of the heap.