written by xpKeegan312 on 06/05/2017
The lady I dealt with first, was lovely. Gave me high hopes, then they dropped out of the case, instead of being truthful that were not going to make any money out of my claim and they not interested, they lied saying its not in their jurisdiction and to contact law society for another solicitor. Had they wanted the case, they would of instructed another solictor on my behalf. Totally useless! Look elsewhere first, before going to hja.net
written by Leroyn340 on 31/10/2016
I think consumers would benefit from avoiding this company. Employees here unprofessional, unreliable.
written by heisenberg999 on 30/01/2016
Absolutely hopeless. This firm made so many errors with my cases I am considering bringing a claim for negligence against them.
written by Cullenpb3 on 08/10/2015
the team very helpful .... Very professional
written by on 20/09/2013
My whole experience was great. The staff were understanding and friendly, whilst hard working always keeping me in the loop with the situation as we went through the process. I'd definitely recommend these guys.
written by on 05/05/2013
Communicative with plenty of detail so everything is made very clear. I felt listened to and made to feel very comfortable and rushed when explaining my problem. It's very reassuring when you know someone is on your side and are working to get the best possible outcome which I have always with Hodge Jones @ Alan.
written by on 23/04/2013
Great service, nothing to complain. Maybe a bit slow sometimes but claims always takes a long time. Good communication and results. Case closed and all payed without delay.
written by antonmyer on 13/04/2013
Service was poor from the beginning. My solicitor was kind at first but now has poor communication, seems untrustworthy, rude and they lack sensitivity. I have a general feeling they are stalling my case and have now complained to the ombudsman. Do not trust this firm.
written by Shermitch on 11/04/2013
Right from the start have been nothing but professional. When I have had to visit the office, they were friendly and approachable. When up against complications, these were overcome, explained clearly, did not give false hope, but were realistic about the possible outcome of my case. Having said that I have every confidence that everything possible will be done to achieve a good outcome.
written by Maxxam on 11/04/2013
I was expecting a good service because the staff were friendly and gave me hope at the beginning of the case when we met face to face. Later I found them defensive for no apparent reason when I called to ask about the case. They rarely called to keep me updated and let me down at the end after building up my expectations. Clumsy,careless and indifferent are words to describe 'solicitors' such as these. NEVER SHOULD ANYONE TRUST THESE PEOPLE!!
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As rated by our community of reviewers
Hodgejonesandallen's Comment
Written on: 08/05/2017
Thank you for your comment regarding our enquiry handler. We are sorry we were not able to assist you, on this occasion. You suggest that we could have instructed another solicitor on your behalf. Regulations do not allow us to do that. We hope you find a solicitor in the appropriate jurisdiction via the Law Society.