Fidler & Pepper Solicitors Reviews - www.fidler.co.uk

★★★★★
4.8 / 5
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Latest Reviews

★★★★★

“Job Well Done”

Written on: 14/07/2014 by Gunstone (1 review written)

Wanted to say "Thanks" to Fidler and Pepper, especially Maddie and Wendy for a "Job Well Done" When our buyer pulled out at the 11th hour, they handled things really well. We got another buyer very quickly, and they made the whole process seamless. Thanks, Shane and Sue… Read Full Review

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★★★★★

“Great service, our sale was dealt with efficiently ”

Written on: 15/05/2014 by Wilsondv378 (1 review written)

I was quite daunted when we sold our first property but Fidler & Pepper ensured the whole process was done as quick as possible & we didn't have to do any chasing at all, very happy, would not hesitate using your services again… Read Full Review

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★★★★★

“Online tracker outstanding”

Written on: 29/04/2014 by bylromarha (1 review written)

Staff efficient and deal with queries quickly. Documents turned over quickly, not left to flounder on desk. Online case tracker the best thing - every document included in the case can be viewed online. Found this very very helpful… Read Full Review

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★★★★☆

“Excellent value conveyancing service”

Written on: 27/04/2014 by 3kidsand5chickens (2 reviews written)

We have now used Fidler and Pepper to handle the purchase of two properties and have been very pleased with the service on both occasions. Whenever I needed to speak to someone about our purchase the phone was answered promptly and I was put straight through to the correct person. On the latest purchase I was very impressed when I sent an email on a Sunday afternoon requesting information and received a response that same evening. The advice I received on completion day when the money took a… Read Full Review

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★★★★★

“Brilliant service”

Written on: 10/04/2014

Efficient,reliable and very comfortable with FIDLER & PEPPERS service and fees.If Fider & Pepper were Car Manufacturers they would be,in my opinion,in the Rolls Royce category for service but without the Rolls Royce costs!!! A good solid Company… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 15/03/2014 by KeithMontgomery (1 review written)

Fidler and Pepper dealt with the conveyancing for our new and old homes. The service was brilliant, always professional and responded promptly to queries and questions. Would not hesitate to recommend them. … Read Full Review

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★★★★★

“fantastic for property buyers! ”

Written on: 07/03/2014 by nottsshaun31 (1 review written)

Fantastic service from start to finish. Online case tracker kept me involved with each step being taken and allowed me to plan accordingly. My queries were responded to quickly and were dealt with effectively. The stress involved with buying a house was kept to a minimum for me because of fiddler and pepper. I thought that the numerous ways to interact with them was very helpful with working long hours in a busy working environment and not being able to visit the office very often… Read Full Review

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★★★★★

“Selling a relatives house a distance from my own.”

Written on: 04/03/2014 by Mareny283 (1 review written)

The person who dealt with my needs was always helpful, polite, understanding, efficient and competent. Easy to contact too. The sale sailed by without a hitch. Fabulous… Read Full Review

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★★★★★

“very very good”

Written on: 18/02/2014

service fantantic/very good straight too the point… Read Full Review

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★★★★★

“Excellent on-line legal service”

Written on: 02/02/2014

Really liked the Tracker and consulted it every day. Staff efficient on line, always replying promptly. Also very pleasant when speaking on phone so I felt I was having a personal interaction with them as i would if I had used a local firm of solicitors… Read Full Review

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★★★★★

“brilliant company and staff”

Written on: 03/01/2014 by rach55 (1 review written)

This company was amazing with helding our case. We were very nervous as a first time buyer and they help us step by step though out the case. They also gave us alot of advice to help though out I would 100% us them again… Read Full Review

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★★★★★

“very efficient service”

Written on: 09/12/2013

I felt I received a personal service and was able to speak to someone at any time when I had a query regarding my purchase. Also very efficient service… Read Full Review

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★★★★★

“Moving Home Was Made Easy”

Written on: 09/12/2013

Staff really efficient. They chased every element at every stage of the process to ensure that our house completed on time. Informative and efficient - would definately use them again… Read Full Review

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★★★★★

“Property sell & buy”

Written on: 16/11/2013 by june46 (1 review written)

FIDLER & PEPPER Sutton in Ashfield a alround excellent family firm always most helpful prices are fair my husband & I have used them for some years for property purchase/selling also wills the staff are very kind & understanding nothing is too much bother TOP MARKS FIDLER & PEPPER THANKS… Read Full Review

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★★★★★

“Accessible and Efficient”

Written on: 13/11/2013

Cannot speak highly enough with regard to the conveyancing team. It is efficiently and speedily run, no chasing was required at any time and I was kept informed by text, e mail and letter very regularly. I have not experienced another service anywhere near as good, and combined with the competitive pricing, speed and accessible and friendly individuals it is a winning combination… Read Full Review

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★★★★★

“Purchase of property”

Written on: 05/10/2013 by Adoh30 (1 review written)

Had a brilliant experience from start to finish during the recent purchase of my property. The online 24/7 teacher was brilliant as I could see every stage of my house purchase. There was a number of phone calls I made and was always quickly answered I liked the fact that it was a fixed price, so you knew exactly where you stood from a budgeting perspective. Keep up the great work fiddler and pepper… Read Full Review

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★★★★★

“excellent service”

Written on: 30/09/2013

fiddler and pepper made the whole process of selling my late mum's house stress free at a difficult time. Straightaway i was quoted a price. The tracking service was so informative, i wasn't hanging round for phone calls or letters. i wouldnt hesitate to recommend this form of solicitors to friends or to use their services again… Read Full Review

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★★★★★

“Stress free conveyancing”

Written on: 26/09/2013 by loulibella (1 review written)

Fidler and Pepper were great during my recent house sale.I never had to take time off work to go into the offices, all communication was done either online or by letter/telephone. I had no problems and everything went smoothly.They offer competative prices too. I would highly recommended them to anyone. … Read Full Review

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★☆☆☆☆

“Administration Efficiency”

Written on: 03/09/2013

This is a very impersonal company, made significantly worse when used remotely. I have used it 3 times now and different teams each time. The first occasion was excellent, the second was a neutral and the last was dire. The lack of administrative efficiency was astounding, specifically lack of communication, lack of urgency, delays to processing, absence of work during holiday periods (with no notice) all significantly added to the stress and time (and therefore costs) associated with the sale… Read Full Review

Mslade's Comment

Written on: 07/10/2013

Hi there,
I'm the Managing Partner of Fidler & Pepper.

I'm very sorry to hear that you’ve had a bad experience when using us for your conveyancing. I know that volumes of conveyancing have increased dramatically over the last few months (not just with us - it's happening across the country), and when this happens it can sometimes affect the service we can provide.

We've taken a number of steps to stop this happening including bringing in a mystery shopper and recruiting new members of staff.

I appreciate that your case has now been completed, but if you would like to contact me directly I would be happy to look into this further and address your concerns.

Client satisfaction is very important to us and I am sorry that on this occasion you did not have a positive experience with us.

Many thanks,

Mark Slade.

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★★★★★

“Conveyancing of Property”

Written on: 19/08/2013

The service I received in the conveyancing of selling and purchasing of properties was excellent albeit we did it at distance. I felt I had no need to visit the offices as I was kept up to date throughout… Read Full Review

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