Express Solicitors Reviews - www.expresssolicitors.co.uk

★★★★☆
4.4 / 5
89% of users recommend this
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Latest Reviews

★★★★☆

“Was happy with the customer service and would...”

Written on: 19/12/2014 by Chelsearaza (1 review written)

Was happy with the customer service and would recommend a friend and would use this service again… Read Full Review

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★★★★★

“First class service”

Written on: 13/12/2014 by TyshawnErickson (1 review written)

I recieved first class support and help during my claim excellent communication and very informative The woman I dealt with was very professional and polite the while way threw. The people we were claiming against took for ever to do anything but she tried every thing to rush them and get a good result for me… Read Full Review

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★★★☆☆

“Not bad, not great...”

Written on: 12/12/2014 by Michelleh408 (1 review written)

Dealt with my claim quickly and communication was easy, pleasant and regular. Initial person I spoke to got several details wrong and it took several phone calls to get these details corrected. Fees took almost half of the money I was offered… Read Full Review

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★★★★★

“This guys been great helping me with my case. Its been...”

Written on: 11/12/2014 by Chace291 (1 review written)

This guys been great helping me with my case. Its been a good communication between us. I'll definitely advice them… Read Full Review

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★★★★★

“Prime personal professionals”

Written on: 10/12/2014 by Maubo (1 review written)

I was very impressed with the professional, yet extremely personal, service I received. Every question was answered, as it arose,and any member of staff I spoke to gave me confidence and reassurance in an area that was a wholly new to me. I am particularly grateful that, despite a completely full diary, my solicitor made time to speak to me, explain the offer and pursue my claim in order to increase the amount that they offered. I was initially in two minds about pursuing a claim, but I cannot… Read Full Review

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★★★★★

“Im very impressed.”

Written on: 04/12/2014

I really liked the fact that my solution was resolved very quickly and was updated every so often. Thankyou very much. I would very much recommend this service to all my family and friends as every telephone calls i received was very pofessional and very friendly. My claim was dealt with very quickly. However, i thought the fee charges were a bit too high… Read Full Review

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★★★★★

“Brilliant, Fast & Great Service!!!”

Written on: 04/12/2014 by Amari435 (1 review written)

I came to Express Solicitors hoping for a fast turn around on my compensation claim & I got exactly that. They are a very organized & professional unit, who always put the customer first. They are certainly proactive & not reactive which is something that I first picked up on. I would definitely recommend express to family and friends… Read Full Review

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★★★★★

“Tesco Compensation Claim”

Written on: 03/12/2014

I was clearly informed at all times regarding the progress of my claim. All paperwork was sent with clear instructions and any questions were answered swiftly. I would highly recommend Express Solicitors to anyone who wants a friendly, fast and efficient service… Read Full Review

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★★★★★

“Profesisonal with clear and simple communication.”

Written on: 02/12/2014 by jonnywishbone (1 review written)

Very pleased with how Express Solicitors handled my issue. All communication was very clear and concise, and handled in a professional yet speedy manner making the whole process a lot easier. Thanks!… Read Full Review

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★★★☆☆

“went through my claim with express solicitors,i was...”

Written on: 29/11/2014 by Arelyv13 (1 review written)

went through my claim with express solicitors,i was off work for 5 weeks after my accident,in the end i barely recived my loss of earnings, had to keep chasing them up… Read Full Review

Kimberleykirkby's Comment

Written on: 09/12/2014

Hi there, I am Kimberley Kirkby the Client Care Partner at Express Solicitors. I note that you weren't 100% satisfied with the service that we have provided to you.

Unfortunately I am unable to identify you or your case from your post. I would be grateful if you could contact me at the office (using any of the contact details that you have been given during your case) so that I can listen to where there may be improvements.

This will enable me to ensure that the solicitor who dealt with your case has any appropriate training that they need to make sure improvements are made where they can be.

I look forward to hearing from you,

kind regards,

Kimberley

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★★★★★

“Great service, good advice and very friendly”

Written on: 27/11/2014 by Eddw5493 (1 review written)

Express solicitors are fantastic throughout the whole of my case i was kept up to date and was given great advice i would recommend them very highly. They have helped me in explaining all the legal processes and it was always easy to keep in touch… Read Full Review

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★★★★★

“Unobtrusive but efficient service”

Written on: 26/11/2014 by Waddell186 (1 review written)

Claim ran smoothly and handled efficiently. I once (maybe twice) felt I had to make contact to prompt the claim being chased, but would still prefer this to being constantly harassed by my own Solicitor. All in all, wouldn't fault the service… Read Full Review

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★★★★★

“Excellent service”

Written on: 24/11/2014 by Karryanne (1 review written)

Very friendly people kept me informed at every step of the way and it was always easy to speak to someone very pleased with the way they dealt with my claim. Theirs no hassle they dealt with everything I didn't need to worrie about anything. I would recommend them to my family friends and who Evers had an accident. Thank you very much for your help express solicitors… Read Full Review

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★★☆☆☆

“Didn't even try! if this was a murder case..ud want to...”

Written on: 23/11/2014 by 72Vaughn (1 review written)

Hi, i feel totally let down! The stress this caused me is unreal! Now you drop my case, you send me 3 cd's which are un viewable... Now the manager who also assulted me, they have moved him... The security guard the beat me up, when I'm sitting in a chair, & oh the lady who would not give a statement.. She is the security guards partner, funny what you find out when my best friend works there... Your solicitors said it cost £4k+ what for sending letters... Is that a bleeding joke, they haven't… Read Full Review

Kimberleykirkby's Comment

Written on: 09/12/2014

Hi 72 Vaughn,

I am Kimberley Kirkby, the Client Care Partner at Express Solicitors.

I can see that you are unhappy with our decision that we are unable to proceed with your case. I am sorry to hear that you are not satisfied with the reasons provided.

I would like to discuss it further with you and to take a look and give you a second opinion. Unfortunately I can't identify you or your case from your post as you have not given your name.

I would be grateful if you could contact me at the office (using any of the contact details that you have been given during your case) so that I can have a look into this for you.

I look forward to hearing from you,

kind regards,

Kimberley

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★★★★☆

“Successful Claim Today”

Written on: 21/11/2014 by O'Keefemc191 (1 review written)

I had an accident that was not my fault and did not intend to do anything about it until I was contacted by Express Solicitors but thanks to them I have received a settlement to help me thank my sons for their help during the time I was incapacitated, not thousands but just a nice amount to help them in time for Christmas. The case was conducted without any fuss by Express Solicitors and I am grateful for their help. I didn't realise I would lose virtually half of the settlement to them but I… Read Full Review

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★★★★★

“Top draw service”

Written on: 19/11/2014 by Foggy66 (1 review written)

Without doubt the most efficient and professional assistance I've ever had. One man in particular is a credit to your organisation. ***** all the way. David Finch … Read Full Review

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★★★★★

“Fantastic and helpful service - highly recommended.”

Written on: 10/11/2014 by Eemia (1 review written)

I suffered from an accident at a B&Q store back in March 2014, which at the time which left me with a 5inch scar from the gash on my hip, and severe bruising to my foot. The store and the staff member were at fault, and I received no basic first aid treatment, nor was it logged on their accident system. Based on the lack of treatment and care I received immediately after the accident in B&Q, I contacted the company and explained what happened, only for them to send me a £10 voucher as a… Read Full Review

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★★★★★

“Express Solicitors- they get things done! Try them and...”

Written on: 04/11/2014 by DaliaBrooks (1 review written)

Express Solicitors were absolutely fantastic from the minute I brought the claim forward to them to the very end. I have received the outcome that I really wanted and they understand it isn't all about money. For me it was about knowing that the car accident as a pedestrian wasn't my fault. This company gave me closure on a very tough year of my life and I owe them a lot for this. They do their jobs but their job provides a service to people like me. These cases tend to be very long and at… Read Full Review

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★★★★★

“Thanks a lot very good service and very quick outcome ”

Written on: 30/10/2014

Thanks a lot very good service and very quick outcome… Read Full Review

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★★★★★

“square me up”

Written on: 27/10/2014 by tricast123 (1 review written)

I enjoyed dealing with express solicitors because they took away all the worry and stress of going through a claim and it all seemed to be over and done with in no time at all. A couple of calls and letters with straight forward instructions and the knowledge that i could contact the solicitor dealing with me anytime and directly left me in no doubt that i had made the correct choice. Thankyou… Read Full Review

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