Citation Professional Solutions Reviews - www.citation.co.uk

★★★☆☆
3.2 / 5
9
52% of users recommend this
  • Value For Money

Media Gallery for Citation Professional Solutions - www.citation.co.uk

Citation Professional Solutions - www.citation.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
★★★★★

“Great Service as always.”

Written on: 29/06/2015 by bryanmbmlandscapes.co.uk (1 review written)

Your service is very informative, helpful and easy to use. Thanks for all your help, I would definitely recommend Citation to friends… Read Full Review

By Citation_Support

Written on: 21/07/2015

Hi bryanmbmlandscapes.co.uk

I'm really glad to hear you're happy with are service and I'll pass this feedback on.

Thanks again

The Citation Team

Reply to this comment
Report this review
★★★★★

“USER FRIENDLY”

Written on: 16/06/2015 by Delaney18 (1 review written)

I am completely new to the world of COSHH and Health and Safety issues, and initially I was daunted by how much work is involved but I have to say I have found your Portal to be really well thought out and seems to have the ability to cover many different sectors. I have used all the facilities accept the Personnel and would highly recommend it. Thank you… Read Full Review

By Citation_Support

Written on: 21/07/2015

Hi Delaney18

Thanks for your feedback, really glad to hear we've made the world of COSHH and Health and Safety issues, an easy place to navigate.

I'm really happy to hear you would recommend us and I will pass your great feedback on.

Thanks again

The Citation Team

Reply to this comment
Report this review
★★★★★

“Excellent Service”

Written on: 11/06/2015 by eoMaxwell316 (1 review written)

I signed up to Citation a few months ago for Health & Safety & Employment Law for our Business. Since having this service it has made life so much easier due to having a lot of work to juggle with. Recently a Health & Safety Advisor attended our work place to go through a questionnaire. He was very helpful and opened our eyes on a lot of things that were missing. He has now gone away to put together a policy for us and provide all employees with Handbooks to keep in there vehicles. I am due… Read Full Review

By Citation_Support

Written on: 21/07/2015

Hi eoMaxwell31

I'm really glad to hear your life has been made easier and that you were impressed with the Health & Safety visit.

I'm so happy that you would recommend us to other business, if you do ever need us you know where we are.

Thanks again

The Citation Team

Reply to this comment
Report this review
★★★★★

“Like having an extra employee”

Written on: 31/05/2015 by Micaela158 (1 review written)

So far I have found the system wonderful on both the HR and Health and Safety. It's very user friendly and very informative, all the staff have been extremely helpful. I think it would be better if we could approve holidays via the email as opposed to having to log in each time. Sometimes because there is a lot of information it's hard to know exactly what we need to do so perhaps having a checklist for certain company types knowing what to look for would be good help or for example what you… Read Full Review

By Citation_Support

Written on: 21/07/2015

Hi Micaela158

Thanks for the feedback, I'm really glad to hear you're happy with both our systems.

I'll be sure to pass on your comments to see if we can improve our holiday planner and company types in our next update.

Thanks again

The Citation Team

Reply to this comment
Report this review
★★★★★

“The Citation SYstem”

Written on: 31/07/2014 by Gleedie (1 review written)

We have been a member of Citation for 9 months and are overjoyed at all of its components. We are a fostering agency who have a separate system for the foster parents and children/young people we care for but had no facility for out staff members. The Citmanager area now provides a database like facility to securely record our staffs personal information and also any documentation that may accompany them over the term of their employment with us. We also provide Health & Safety for our foster… Read Full Review

Citation_Support's Response to Gleedie's Review

Written on: 19/03/2015

Hi Gleedie,

Many thanks for taking the time to leave such great feedback. Citation is very proud of our technology and we’re so glad that you feel the same.
We will continue to provide you with our great service and look forward to continuing to work with you.

Many thanks
The Citation Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Very Professional”

Written on: 17/07/2014 by lynzesk (1 review written)

I recently took over the holiday and sickness records at the company I work for and Citation has been the most useful tool I have ever had. All the forms and stationary I ever need are online and even signs for health and safety part of the job are all printable. If I have got any questions or I cant find anything all the staff at the end of the phone are so helpful it makes my job a lot easier. The site did take me a while to work my way around but now I know what im looking for it all makes… Read Full Review

Citation_Support's Response to lynzesk's Review

Written on: 19/03/2015

Hi Lynzesk,

Thank you very much for such great feedback. At Citation, we pride ourselves on our delivery and really appreciate all your comments.

We have a vast range of tools online and are glad that you are making full use of all our resources including our helpful staff! Please continue to take advantage of all we offer!

Many thanks
The Citation Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Citation Professional Solutions = Fantastic Service”

Written on: 02/06/2014 by HomeHardware (1 review written)

Our Company have found Citation to be a breath of fresh air, after dealing with two other similar service providers over the last 10 years. They have a fantastic team on their employment law helpline who really take ownership of our employee issues and see them through to the end. We also use their Health & Safety service and we have been very impressed, we feel this service has been a massive additional benefit to our company. Citation have really helped us take the stress out of dealing… Read Full Review

Citation_Support's Response to HomeHardware's Review

Written on: 19/03/2015

Hi HomeHardware,

Thank you very much for all your fantastic comments. We are pleased that you are so happy with the service that we provide. We are committed to providing the best service and these comments make our job so much more worthwhile.

Please do continue to use all the areas that Citation has to offer and we look forward to continuing to deliver you our first class service.

Many thanks
The Citation Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“The service and support you need as a business owner”

Written on: 08/04/2014 by Jor18 (1 review written)

As a Director of several family run businesses, we went to Citation not really knowing what they could do for us - our initial meeting was brilliant because it allowed us to hear in depth what they could do, examples of the work they do, the fact it's tailor made for your business and you receive the quotation of costs there and then - no sales pitch required because when you hear what they do as a company you want to work with them and let the team handle your Health and Safety and employment… Read Full Review

Citation_Support's Response to Jor18's Review

Written on: 19/03/2015

Hi Jor18,

Many thanks for your fantastic feedback. We are committed to providing our clients a great service and we are so pleased that you agree.

We are extremely proud of every element of our service as well as our technology and to have such positive comments is rewarding.

Please do continue to use our 24/7 services.

Many thanks
The Citation Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Professional Service”

Written on: 20/02/2014

I'm really happy with the service from Citation. They provide our Health & Safety Legal service for a decent price. The advice line is useful and so is the risk assessment tool… Read Full Review

Citation_Support's Comment

Written on: 19/03/2015

Hi,

Many thanks for this great feedback. Citation are proud of our unique online tools that really do help support businesses and we are excited that you feel this way too.

Our advice team are an invaluable resource to any business and are pleased that you feel we are good value for money.

Many thanks
The Citation Team.

Reply to this comment
Report this review Read 1 Comment
overview