Citation Professional Solutions Reviews - www.citation.co.uk

★★★★☆
3.5 / 5
From 3 reviews
58% of users recommend this
  • Value For Money

Media Gallery for Citation Professional Solutions - www.citation.co.uk

Citation Professional Solutions - www.citation.co.uk

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★★★★☆

“HR PAPERWORK TOOK ITS TIME A LONG TIME ”

Written on: 16/06/2014

SIGNED UP TO CITATION OVERALL GOOD FIRSTLY MET WITH THE HR CONSULTANT AND THEN AFTERWARD WITH THE H&S DEPARTMENT AFTER. H&S DEPARTMENT VERY GOOD VERY THOROUGH IN WHAT THEY HAVE DONE TOOK APPROX 4 WEEKS TO DO EVERYTHING SHOWN ME THE SYSTEM AND GIVEM ALL THE PAPERWORK THEY HAVE HAD TO. STILL WAITING ON THE HR APPROX 10-12 WEEKS LATER COULD DO WITH STEPPING UP A NOTCH ON THE HR FRONT… Read Full Review

Citation_Support's Comment

Written on: 19/03/2015

Hi,

Thank you for this feedback. Whilst we are pleased to hear that your health & safety experience was a great one, we are sorry that the employment law area has not been as efficient, we have a high standard of service and this is not a true reflection of that.

Our contact details will be forwarded to the email address linked to this account.

Many thanks
The Citation Team.

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★★★★☆

“warning auto renew”

Written on: 03/05/2014 by NasirStone (1 review written)

Had great service from citation. BUT BEWARE! Totally wasted by automatically rolling over a three year contract. Beware notice has to be given to cancel six months in advance and they don't send out any reminders… Read Full Review

Citation_Support's Comment

Written on: 19/03/2015

Hi NasirStone,

Thank you for this feedback and whilst we are pleased that you are happy with the service you have received from Citation, we want our clients to stay because of our great service, staff and tools, not because they have too and your feedback is important to us!

I will send our contact details to the email address linked to this account so please give us a call to discuss your issues.

Many thanks
The Citation Team

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★★★★☆

“Professional, friendly, knowledgeable”

Written on: 25/03/2014

we've been using Citation HR and Health & Safety services for a couple of years now. They have proved invaluable in terms of guiding us through various issues including TUPE, redundancy, disciplinary and grievance, settlement agreements and various other complicated HR matters. The advisors are friendly and knowledgeable and always call you back when they say they will. Where necessary, they'll supply draft letters and documents. Our personal advisor comes to see us when required to discuss… Read Full Review

Citation_Support's Comment

Written on: 19/03/2015

Hi,

Thank you for all the fantastic things you have said about us. Citation prides itself on being a Company that listens and we are very proud of our employment law advice team and the quality of their advice.

We are sorry to hear that you have not had the same experience of our health & safety service – I have sent our contact details to the email address linked to this account, please give us a call and we can talk through resolving your issues.

Many thanks
The Citation Team

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