Citation Professional Solutions Reviews - www.citation.co.uk

★★★★☆
4.3 / 5
From 9 reviews
78% of users recommend this
  • Value For Money

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Citation Professional Solutions - www.citation.co.uk

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Latest Reviews

★★☆☆☆

“A basic HR system”

Written on: 24/10/2014 by BrentMead (1 review written)

The system is simple to use but very basic. You can store data but trying to pull reports from it for example is difficult and many simple tasks it is unable to fulfil. It comes as a real surprise to me when it can actually give me what I need ie a report of names and DOBs is not even possible. The data fields are minimal and cannot be altered. It is an off the shelf package that cannot be tailored and for the price that is not good. As a start up system this did the job but not our company has… Read Full Review

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★★★★★

“The Citation SYstem”

Written on: 31/07/2014 by Gleedie (1 review written)

We have been a member of Citation for 9 months and are overjoyed at all of its components. We are a fostering agency who have a separate system for the foster parents and children/young people we care for but had no facility for out staff members. The Citmanager area now provides a database like facility to securely record our staffs personal information and also any documentation that may accompany them over the term of their employment with us. We also provide Health & Safety for our foster… Read Full Review

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★★★★★

“Very Professional”

Written on: 17/07/2014 by lynzesk (1 review written)

I recently took over the holiday and sickness records at the company I work for and Citation has been the most useful tool I have ever had. All the forms and stationary I ever need are online and even signs for health and safety part of the job are all printable. If I have got any questions or I cant find anything all the staff at the end of the phone are so helpful it makes my job a lot easier. The site did take me a while to work my way around but now I know what im looking for it all makes… Read Full Review

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★★★★☆

“HR PAPERWORK TOOK ITS TIME A LONG TIME ”

Written on: 16/06/2014

SIGNED UP TO CITATION OVERALL GOOD FIRSTLY MET WITH THE HR CONSULTANT AND THEN AFTERWARD WITH THE H&S DEPARTMENT AFTER. H&S DEPARTMENT VERY GOOD VERY THOROUGH IN WHAT THEY HAVE DONE TOOK APPROX 4 WEEKS TO DO EVERYTHING SHOWN ME THE SYSTEM AND GIVEM ALL THE PAPERWORK THEY HAVE HAD TO. STILL WAITING ON THE HR APPROX 10-12 WEEKS LATER COULD DO WITH STEPPING UP A NOTCH ON THE HR FRONT… Read Full Review

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★★★★★

“Citation Professional Solutions = Fantastic Service”

Written on: 02/06/2014 by HomeHardware (1 review written)

Our Company have found Citation to be a breath of fresh air, after dealing with two other similar service providers over the last 10 years. They have a fantastic team on their employment law helpline who really take ownership of our employee issues and see them through to the end. We also use their Health & Safety service and we have been very impressed, we feel this service has been a massive additional benefit to our company. Citation have really helped us take the stress out of dealing… Read Full Review

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★★★★☆

“warning auto renew”

Written on: 03/05/2014 by NasirStone (1 review written)

Had great service from citation. BUT BEWARE! Totally wasted by automatically rolling over a three year contract. Beware notice has to be given to cancel six months in advance and they don't send out any reminders… Read Full Review

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★★★★★

“The service and support you need as a business owner”

Written on: 08/04/2014 by Jor18 (1 review written)

As a Director of several family run businesses, we went to Citation not really knowing what they could do for us - our initial meeting was brilliant because it allowed us to hear in depth what they could do, examples of the work they do, the fact it's tailor made for your business and you receive the quotation of costs there and then - no sales pitch required because when you hear what they do as a company you want to work with them and let the team handle your Health and Safety and employment… Read Full Review

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★★★★☆

“Professional, friendly, knowledgeable”

Written on: 25/03/2014

we've been using Citation HR and Health & Safety services for a couple of years now. They have proved invaluable in terms of guiding us through various issues including TUPE, redundancy, disciplinary and grievance, settlement agreements and various other complicated HR matters. The advisors are friendly and knowledgeable and always call you back when they say they will. Where necessary, they'll supply draft letters and documents. Our personal advisor comes to see us when required to discuss… Read Full Review

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★★★★★

“Professional Service”

Written on: 20/02/2014

I'm really happy with the service from Citation. They provide our Health & Safety Legal service for a decent price. The advice line is useful and so is the risk assessment tool… Read Full Review

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