good staff but woeful service

Citation Professional Solutions - www.citation.co.uk
★★★☆☆
3.4
From 26 reviews
58.0% of users recommend this

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RichardSeeThru's review of Citation Professional Solutions - www.citation.co.uk

“good staff but woeful service”

★☆☆☆☆

written by RichardSeeThru on 29/10/2014

Started well but cracks began to appear, took 3 months to get my contracts of employment, just got told we have a heavy work load!

  • Value For Money

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Citation_Support's Response to RichardSeeThru's Review

Written on: 04/03/2015

Hi RichardSeeThru,

We are very sorry to hear that your initial experience of our service was unsatisfactory. At Citation we have a high standard of service and your recent experience is not a true reflection of that.

We have sent you an email linked to this account and would very much like to hear from you so we rectify this.

Many thanks
The Citation Team

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