Professional, friendly, knowledgeable

★★★☆☆
3.4 / 5
57% of users recommend this
  • Value For Money

Guest's review of Citation Professional Solutions - www.citation.co.uk

★★★★☆

“Professional, friendly, knowledgeable”

Written on: 25/03/2014

we've been using Citation HR and Health & Safety services for a couple of years now. They have proved invaluable in terms of guiding us through various issues including TUPE, redundancy, disciplinary and grievance, settlement agreements and various other complicated HR matters.

The advisors are friendly and knowledgeable and always call you back when they say they will. Where necessary, they'll supply draft letters and documents. Our personal advisor comes to see us when required to discuss and draft contracts and handbooks.

We've found Health & Safety a mixed bag. Our advisor is knowledgeable, professional and friendly but always leaves us with a long "to do" list which means we still end up with a lot to do ourselves.

  • Value For Money

Citation_Support's Comment

Written on: 19/03/2015

Hi,

Thank you for all the fantastic things you have said about us. Citation prides itself on being a Company that listens and we are very proud of our employment law advice team and the quality of their advice.

We are sorry to hear that you have not had the same experience of our health & safety service – I have sent our contact details to the email address linked to this account, please give us a call and we can talk through resolving your issues.

Many thanks
The Citation Team

Reply to this comment
Report this review