Chorus Law Reviews - www.choruslaw.co.uk

★★★☆☆
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Latest Reviews

★★★★★

“Grant of Probate Service”

Written on: 12/07/2017 by James8623 (1 review written)

As a family going through a very difficult time after the death of our dad and having to deal with the complex and lengthy grant of probate processes and estate administration, which we didn't really have any experience of we were at a loss until we found Chorus Law, after a web search. They are a friendly, polite, efficient and professional organisation. Our first contact was very reassuring and our first meeting with an advisor at our home dealt with our concerns and requirements with… Read Full Review

Choruslaw's Response to James8623's Review

Written on: 12/07/2017

Hi James – good to hear you were pleased with the service that you received, especially that you felt reassured by our advisor at such a difficult time. Many thanks for taking the time to leave a review!

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★☆☆☆☆

“Disgusting”

Written on: 11/07/2017 by Sandratownley (1 review written)

Was recommended chorus law by HSBC bank when my mother & father past away in may 2016. Was told it would be straight forward as there was no property to sell, just my late parents savings in HSBC bank. Was told the money could be released within 6 months no longer than 12 months. Its now over 12 months still no closer to getting this resolved. I never get any up dates on this matter unless I do the phoning & then its more of the run around. I would never recommend this company to anyone. This… Read Full Review

Choruslaw's Response to Sandratownley's Review

Written on: 12/07/2017

Hi Sandra – we're disappointed your experience didn't live up to expectations. Would you be able to drop us an email to the address on our Review Centre homepage with some additional details (including your case number), please? We'd like the opportunity to look into this for you.

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★☆☆☆☆

“Get a local solicitor instead - easier and less stessful.”

Written on: 28/06/2017 by Russell323 (1 review written)

Completely rubbish. From the start we were scared into signing with them. We didn't receive the complete service promised when signing up. We had to chase them all the way to proceed. In fact we found another solicitor for the house sale because of their poor performance. In hindsight I wish we had asked him to act for us in the first place. We received threatening letters from third party partners if we didn't use them. If we hadn't got involved with the inland revenue I think we would… Read Full Review

Choruslaw's Comment

Written on: 30/06/2017

Hi – thanks for taking the time to leave a review; we're disappointed to hear you weren't happy with the service you received. We'd like the opportunity to look into this further for you. Could you provide your case number and any other details via the email address on the Chorus Law Review Centre homepage, please? Thanks

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★★★★★

“Excellent service recieved”

Written on: 28/06/2017 by RichardClarke1975 (1 review written)

Leisha from Chorus Law has been excellent from start to finish, very professional, polite, helpful and made the probate process as simple as possible for us. Probate took longer than expected due the DWP delaying it but Leisha kept us informed every step of the way. Excellent service… Read Full Review

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★★★★★

“Chorus probate is excellent.”

Written on: 23/06/2017 by denbab (1 review written)

We used Chorus probate for my wifes brother. They did an excellent job in a very quick and efficient way. I would use them again if needed and would recommend them to anyone else who needed them. The lady who dealt with us did a very good job and kept us informed regulary. The fees for using Chorus was as they said and we were very happy with this. Once again We would like to thank them very much. Dennis&Barbara West Yorkshire… Read Full Review

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★☆☆☆☆

“Terrible Service and unprofessional company ”

Written on: 21/06/2017 by 190Arnold (1 review written)

If I could have given zero stars I would. My mothers estate took nearly two and half years to be resolved. There were no great problems with the estate, the only problems were created by Chorus Law and their inadequate administration. They found it almost impossible to communicate in a timely and professional manner. After 22 months of incompetence, I had to resort to raising a formal complaint with Chorus Law, and then the Financial Ombusdman and the Chief Executive of Barclays Bank. I would… Read Full Review

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★★★★★

“A superb all-round service”

Written on: 17/06/2017

I have been very impressed with the all-round service given by every member of the Chorus Law team. Despite some tricky aspects of the estate, my father's affairs were dealt with both thoroughly and with dignity and compassion. Any questions were dealt with quickly and efficiently. The online tracker provided an easy way to keep up with progress out of hours. I would not hesitate to recommend their service and shall use them again myself in the future… Read Full Review

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★★★★★

“Excellent Service”

Written on: 13/06/2017 by Jim3417 (1 review written)

I have had occasion to use Chorus Law twice in the last two years or so, on both occasions I used their probate services and on both occasions found them to be nothing but totally professional and trustworthy. The service was recommended to use by our bank Santander. The consultant from Simplify visited us at home and explained the whole process in very simple terms. The second occasion involved the sale of a family home. It was made very clear to us that different parts of the organisation… Read Full Review

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★☆☆☆☆

“WARNING! AVOID AVOID AVOID THIS SHAMBOLIC OUTFIT ”

Written on: 01/06/2017 by 29Wood (1 review written)

Executorship of my late father's estate was originally in the hands of HSBC (also to be avoided). The case was passed on to Chorus Law by default when HSBC outsourced their probate "service" to them. 3 years, 10 months (and still counting) since my father's death and they STILL haven't completed what was a simple and straightforward Estate. We are now dealing with our 6th Case Manager, another ineffectual, work-shy pen-pusher. This has been a torturous episode for my family which has… Read Full Review

Choruslaw's Comment

Written on: 02/06/2017

Hi – we’re sorry to hear your concerns, and would like to take a look into this for you. Could you provide some additional info (such as your case number) via the email address supplied on the Chorus Law Review Centre homepage, please?

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★☆☆☆☆

“Do not use”

Written on: 25/05/2017

Do not touch these charlatans. They messed my mother-in-law around appalling, especially as a time she was grieving for her Mother's death. Contact is dreadful, slow and non existent. Documents get lost and a simple grant of probate has taken over 18 months after having to get legal advice. I am saddened that Barclays refer Chorus Law. They aren't even lawyers, purely administrative and then pass any legal matters to a third party of solicitors. Dire Dire Dire. DO NOT TOUCH THEM. it has… Read Full Review

Choruslaw's Comment

Written on: 26/05/2017

Hi there – thanks for taking the time to leave a review and we’re sorry to hear your concerns. We’d like the opportunity to look into this further for you. Could you provide your case number and a bit more info to the email address supplied on the Chorus Law Review Centre homepage, please?

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★★★☆☆

“Complex probate on Aunts will”

Written on: 21/05/2017

Administration of Aunts will. I felt bullied by Barclays Bank into accepting an appointment by ‘Simplify’ when I informed them of my Aunts death in April 2016. The probate for my Aunt was difficult due to her having assets here in England and the Republic of Ireland. The person from the organisation arrived promptly, I found him very courteous and professional. He went through the process for obtaining probate but only discussed having the work done by themselves and did not attempt… Read Full Review

Choruslaw's Comment

Written on: 26/05/2017

Hi there – many thanks for taking the time to feedback, and we’re glad that you would choose to use Chorus Law again. Thanks also for outlining the ways in which we can improve our services – we will feedback to the customer services team and be sure they take this into account for the future.

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★☆☆☆☆

“Despicable firm - stay well away”

Written on: 21/05/2017

Barclays recommend this firm, giving out a card when you go in to shut down a bereaved account. So sympathetic. Do Not Touch them. Chorus law send someone out to sit and go through what they do and give a lot of sympathy- they do not tell you they use third party solicitors to actually process the probate. My dad passed away last March and owned a council house, had a few shares with British gas and a Barclays Bank account. Chorus law class his estate as "complex". His house sold last… Read Full Review

Choruslaw's Comment

Written on: 22/05/2017

Hi there – we’re sorry to hear your concerns, and we’d like the opportunity to look into this for you. Could you provide a bit more information (such as your case number) to the email address supplied on the Chorus Law Review Centre homepage, please?

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Choruslaw's Comment

Written on: 22/05/2017

Hi there – we’re sorry to hear your concerns, and we’d like the opportunity to look into this for you. Could you provide a bit more information (such as your case number) to the email address supplied on the Chorus Law Review Centre homepage, please?

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★☆☆☆☆

“Slow, secretive and not transparent”

Written on: 09/05/2017

We are still waiting, over 3 and a half years later, to get an estate finalised and despite numerous attempts to get a summary of charges to date, they are still fobbing us off with cagey answers. We would never recommend them to anyone… Read Full Review

Choruslaw's Comment

Written on: 10/05/2017

Sorry to hear that you have not been happy with the service that you have received. We would like the opportunity to look into this further for you – if you could provide a bit more information (such as your case number) via the email address on the Chorus Law Review Centre homepage, one of the team will then be happy to help.

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★★★★☆

“Handled Probate Case Efficiently”

Written on: 25/04/2017 by Harveyqg113 (1 review written)

My aunt's probate case was handled efficiently and the case manager was always available for assistance and feedback throughout the duration of the probate process and then the tax procedure afterwards. Would recommend as saved a lot of time during difficult period. The case manager was always available… Read Full Review

Choruslaw's Comment

Written on: 25/04/2017

Thank you for the review – they are critical to helping us improve our services for future customers. Glad to have helped during a difficult period, and appreciate the feedback.

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★☆☆☆☆

“Appalling Service”

Written on: 04/04/2017

My two sisters and I went with Chorus Law after our mother passed away and her house went on the market in May 2016. It got an initial flurry of interest and there even appeared Gi because 'bidding war' as potential buyers mounted up. Chorus Law suggested the ones we should go with (even though it wasn't the highest bidder but they suggested that this buyer would be the swiftest). That was in September 2016. By December 2016 it turns out that the buyer had no mortgage in place. Repeated phone… Read Full Review

Choruslaw's Comment

Written on: 10/04/2017

We are sorry to hear your concerns, and we would like to opportunity to discuss them further with you. If you could email us more information about your case (you can find the email address on the Review Centre page), we will look into things for you.

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Ricosvident's Comment

Written on: 11/04/2017

Thank you for replying. I will email you after Easter with all details.

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★☆☆☆☆

“terrible service that has now taken over 2 years withi”

Written on: 12/03/2017 by ValerieHeath (1 review written)

delaying tactics seem to be the way Chorus Law doing the same searches over and over with the same results as the first.at the expense for the client… Read Full Review

Choruslaw's Comment

Written on: 13/03/2017

Hi, I'm sorry to hear your concerns. We would be happy to look into things for you if you could provide a bit more information, such as your case number. If you could email this (you can find the address on the Chorus Law Review Centre homepage) we would be happy to help.

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★★★★★

“Inheritance from a brother”

Written on: 11/03/2017 by Giana103 (1 review written)

Having been left an inheritance of a flat in Hastings I am living in Bewdley in the midlands and did not want to move back down south. The flat had only a limited lease life and a stubborn lease holder. Chorus law steered us through the the situation and although it took a bit of time the flat was finally sold. I must thank those who helped me through… Read Full Review

Choruslaw's Comment

Written on: 20/03/2017

Thank you for taking the time to leave a review. We appreciate feedback, as it helps us to improve our services for our customers.

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★☆☆☆☆

“Worst Experience of my life”

Written on: 10/03/2017 by GiadaLopez1960 (1 review written)

If I could have given a lower rating I would have. More than two years after my mothers death, still battling with Chorus Law for closure on her estate. I have complained to chorus Law, Jes Staley (Barclays CEO) and the Financial Ombudsman Service. Please do not use this company or ITC Probate or Simplify. They are all the same business, they just change their name. Search for their names in the internet and you will find many very poor reviews. I only wish I had done that at the start… Read Full Review

Choruslaw's Comment

Written on: 10/03/2017

I am sorry to hear that you have not been happy with our service. If you would like to discuss your experience with a member of the team further, please use the email address on the Chorus Law Review Centre homepage to get in touch.

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★☆☆☆☆

“Frustrating, rude, long”

Written on: 09/03/2017 by ozDaly125 (1 review written)

Salesman was very good but nothing he said actually worked out, probate took twice as long as quoted. Paperwork got lost and they took so long at things. They mixed my father up with someone else in a different part of the country. They were appalling at keeping me informed and I had to phone them to find out progress - the tracker never worked! At one point the case manager told me and I quote it will take me half a morning to answer your email, when all I wanted was a yes/no answer on whether… Read Full Review

Choruslaw's Comment

Written on: 10/03/2017

Thank you for taking the time to leave a review. I'm sorry to hear that you have not had a positive experience with us. If you would like us to look into things for you, please email the address on the Chorus Law Review Centre homepage, and we will be happy to help.

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★☆☆☆☆

“Avoid”

Written on: 02/03/2017 by Ashlynn203 (1 review written)

Chorus Law were used by Barclays Bank as their default probate service. I hope / trust this has now been changed. I shall keep this short by saying that my experience with Chorus Law was very negative. On the first occasion they were slow, largely inept and expensive. There was nearly a second occasion but luckily I managed to persuade Barclays to renounce before Chorus could get stuck into it. If you are reading this then you are probably considering using Chorus Law (or one of their… Read Full Review

Choruslaw's Comment

Written on: 03/03/2017

I am sorry to hear that you were unhappy with our service. I would be happy to look into things for you, if you could provide me with some case details. You can find the email address on the Chorus Law Review Centre main page.

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Ricosvident's Comment

Written on: 04/04/2017

What is the Facebook Support Group please? I can't find it by searching on Facebook. Need to get on there as I am seriously considering taking legal action against Chorus Law.

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