Insurance companies best friend

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★☆☆☆☆
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3.0% of users recommend this

Guest's review of Carpenters Solicitors - www.carpenterssolicitors.co.uk

“Insurance companies best friend”

★☆☆☆☆

written by on 09/09/2017

I was recommended these people by Aviva who I am sure they have the best interests of.

Having had a accident in 2015 I have problems where they cannot even get my mobile number right so all contact is done via snail mail or email.

The first solicitor I had left, I can only speculate as to why having read some of the companies own employees reviews of the firm.

My wife who was also injured in the accident also had her solicitor leave unexpectedly.

I was sent to see a specialist who works out of what I would describe as a broom cupboard who recommended physiotherapy, which help but did not resolve my problems. I was then sent to see another specialist who recognised that I was still suffering some nineteen months after the accident but that my injuries sustained in the accident would only last nine months?

After a spell of four months without contact after my solicitor had left, she informed me herself after she had left, I was eventually contacted to ask to sign the form to say I agreed with everything so things could progress. As the information in the report was disputable I refused to sign and was told to sign or get another report from another specialist at my own cost of £1000, up front.

My wife's claim was settled having only suffered slight neck and back pain. The solicitor who is now looking after my case not only wants me to sign I form that I do not agree with but also informs me my case in his opinion is worth significantly less than that of my passenger.

I have no idea how Carpenter Law works but it is not in the interests of the people they represent. There are many review sites on the internet where by nearly 99% of Carpenters clients and staff are extremely unhappy and yet the legal ombudsman nor the SRA are doing anything about it.

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