Avensure Reviews - www.avensure.com

City Tower, Piccadilly Plaza, Manchester, M1 4BT
★★★★★
4.8 / 5
75
98.7% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“choose the best”

Written on: 27/07/2017 by FisherTownsend (1 review written)

There is no point shopping around, choose the best , you get what you pay for and there is no substitute for quality. Outstanding company of professionals… Read Full Review

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★★★★★

“Professional”

Written on: 24/07/2017 by Bateman243 (1 review written)

Our dedicated HR advisor and his support has been helpful, particularly the quick responses. The security we have had to be able to talk to the employee once he confirmed that even if there is a grievance it should not be a different treatment to them. This helped us deal with this situation professionally… Read Full Review

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★★★★★

“My experience wtih Avensure”

Written on: 21/07/2017 by Schultzav276 (1 review written)

I like the fact that I've got my own contact that I can go to straight away. I just find that if it's the same person they know about you already so you don't have to start from scratch. Avensure helped us with a disciplinary… Read Full Review

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★★★★★

““What stands out about Avensure is the quick...”

Written on: 21/07/2017 by adrianab1 (1 review written)

“What stands out about Avensure is the quick response, they're very helpful, and their feedback the way that they come back to you. If you go to them with a problem you know they'll go away and then come back to you immediately, not in a couple of days. They are a benefit, just to know that they're there. If we've got a problems we've got them to go to. It's made it a lot easier for us. They've been brilliant!.” … Read Full Review

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★★★★★

“The best!”

Written on: 10/07/2017 by jamesanthonyclark (1 review written)

Avensure are professional and always very helpful and very quick to respond. We're a small business and the advice and the service that they offer for a company like ours are beneficial due to how small the company is and the fact that we don't normally have the experience to deal with a lot of the issues that we would use Avensure for. We'd be a bit lost without them… Read Full Review

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★★★★★

“He is brilliant”

Written on: 09/06/2017 by Teenqueen (1 review written)

He is brilliant! He always comes back to me and he offers sound advice. I think the consultant is very important to the company. I've been working with them for 2 years and the company has been with them for 6-7 years. We recommended them to our affiliates who now also use them for health and safety. Avensure have benefited our business immensely. By using them we've managed to resolve some issue we had with staff whilst being compliant with the law at the same time, they've made it easy… Read Full Review

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★★★★★

“Always a great service”

Written on: 16/05/2017 by toadhallnursery (1 review written)

We stumbled across Avensure by accident and felt it was perfect for helping us with our work load. After a year of being with them, we have received fantastic service and feel it is quite personalised as we deal with the same person each time we call. Documents are received quickly and any advice is current and up to date. Recently we have started to use the online training courses to enable us to train staff on site at a pace which suits us. We can not recommend them enough. … Read Full Review

By Avensureltd

Written on: 19/05/2017

Hi Toadhall Nursery,
We would like to send you a huge 'Thank you' for your review. It is extremely humbling to read that you have always experienced a "fantastic Service and feel it is quite personalised", and that "we cannot recommend them enough".
We are also please to read that you have been using the Health & Safety Training courses to train your staff on site.

I will certainly be sure to share your feedback with the team. Please remember that we are here for you 24/7, contact us at anytime to ensure that you and your business are always legally compliant and fully protected. Thank you once again for your kind words, and we look forward to working with you more in the future. Kindest Regards Leanne Gleave Customer Service Manager

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★★★★★

“Personalised Support”

Written on: 12/04/2017 by Ellemac (1 review written)

My company have recently introduced Health & Safety, with the support and guidance of Avensure which has been fantastic. We have the confidence that our system is efficient and that we are doing things properly. The best thing about it is that we speak to the same advisors and document controllers each time we call. So it's nice to be remembered and feel that our operations matter to them as much as they do to us!… Read Full Review

By Avensureltd

Written on: 19/05/2017

Hi Ellemac,

We would like to 'Thank you' greatly for your review.
It is brilliant to hear that you have recently introduced Health & Safety into your workplace and that " the support and guidance of Avensure has been fantastic", it is humbling to read your comments.

Your operations really do matter to us and Im extremely pleased that you have experience this first hand and value this, as much as we value you.

I will certainly be sure to share your feedback with the team.

Please remember that we are here for you 24/7, contact us at anytime to ensure that you and your business are always legally compliant and fully protected.
Thank you once again for your kind words, and we look forward to working with you more in the future.

Kindest Regards

Leanne Gleave

Customer Service Manager

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★★★★★

“Avensure Online H&S Training”

Written on: 04/04/2017 by NicholastonHouse (1 review written)

We have been a customer of Avensure for around 6 months and in that time their level of service and responses to our HR and H&S matters have been both professional and timely. As part of setting up our account with Avensure we were given a number of free online training courses covering various aspects of H&S. These courses have been accessed by staff at different levels of the organisation and have been well received. The online training videos and materials are professional and of high… Read Full Review

By Avensureltd

Written on: 16/05/2017

Hi,
Thank you for your review. It is fantastic to read that you find the service to be "Responsive, professional and timely" is extremely humbling. We are happy that the online training has provided your staff with the knowledge and skills to undertake their roles. I will be sure to share your feedback with the team. Your feedback is fantastic.
Thank you once again

Kindest Regards

Leanne Gleave
Customer Service Manager

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★★★★★

“A Big Thank You”

Written on: 23/03/2017 by Reece170 (1 review written)

Thank you so much for your time and expertise. Your support and advice was invaluable as it gave me complete confidence in carrying out my responsibilities. You handled the matter with care and precision and really listened to my issues. The matter was resolved in a timely manner with very little stress involved. Priceless! … Read Full Review

By Avensureltd

Written on: 19/05/2017

Hi Reece170,
We would like to send you a huge 'Thank you' for your review. It is extremely humbling to read that you found our "support and advice was invaluable", and it "gave me complete confidence in carrying out my responsibilities" having Avensures support and guidance.

I will certainly be sure to share your feedback with the team and that furthermore you find the service "Priceless".

Please remember that we are here for you 24/7, contact us at anytime to ensure that you and your business are always legally compliant and fully protected.

Thank you once again for your kind words, and we look forward to working with you more in the future.

Kindest Regards

Leanne Gleave

Customer Service Manager

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★★★★★

“5 Star Customer Service”

Written on: 20/03/2017 by chasetrading (1 review written)

If there's a problem you just ring them up and they sort it for you. Simple as. There always helpful on the phone! They always call you back and they really know there stuff… Read Full Review

By Avensureltd

Written on: 19/05/2017

Hi Chasetrading,
We would like to 'Thank you' for your review. It is extremely humbling to read that you find that we are "always helpful on the phone!", and that "they really know their stuff".

I will certainly be sure to share your feedback with the team.

Please remember that we are here for you 24/7, contact us at anytime to ensure that you and your business are always legally compliant and fully protected.

Thank you once again for your kind words, and we look forward to working with you more in the future.

Kindest Regards

Leanne Gleave

Customer Service Manager

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★★★★★

“Knowledgeable and efficient”

Written on: 07/03/2017 by reviewz1999 (1 review written)

Whenever we've contacted Avensure they've always been very quick to respond and quite thorough. They've provided a service that we can't do ourselves. They've got the expertise and the knowledge. Would recommend them… Read Full Review

By Avensureltd

Written on: 16/05/2017

Hi, Thank you for your review.
It is humbling to read that the support you've received has been "quick and quite thorough", I will be sure to share your feedback with the team.
Please remember that we are here for you 24/7, contact us at anytime to ensure that you and your business are always legally compliant and fully protected.
Thank you once again for your kind words, and we look forward to working with you more in the future.

Kindest Regards

Leanne Gleave
Customer Service Manager

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★★★★★

“Great company”

Written on: 02/03/2017 by ibMorgan346 (1 review written)

If your looking to out source your HR look no further. Very professional from start to finish, help lines a god send quality advice and paperwork. My staff are happy with the handbooks ( as am I!) Oh and did I mention great value for money!… Read Full Review

By Avensureltd

Written on: 19/05/2017

Hi ibMorgan,
We would like to 'Thank you' for your review.
It is humbling to read "If you're looking to out source your HR look no further. Very professional from start to finish".

I will certainly be sure to share your feedback with the team.

Please remember that we are here for you 24/7, contact us at anytime to ensure that you and your business are always legally compliant and fully protected.

Thank you once again for your kind words, and we look forward to working with you more in the future.

Kindest Regards

Leanne Gleave

Customer Service Manager

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★★★★☆

“Calibrate UK Ltd review”

Written on: 01/03/2017 by Knight71 (1 review written)

It's usually a fairly prompt, quick replying service that we get from Avensure. It's reduced the amount of HR time that we have to use within the company at times. It's taken the pressure off slightly in some of the areas that we don't specialise in as such.” … Read Full Review

By Avensureltd

Written on: 19/05/2017

Hi Calibrate UK Ltd,
Thank you for your review.
It is fantastic to read that you find the service to be "prompt" and that it "has taken the pressure off slighly in some areas that we don't specialise in".

I will be sure to share your feedback with the team.

Thank you once again.

Kindest Regards

Leanne Gleave

Customer Service Manager

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★★★★☆

“Happy Chappy”

Written on: 27/02/2017 by AdamBXR (1 review written)

“The sales rep was very personable and transparent - great salesman, selling with integrity Elly who created our contracts was very helpful and very co-operative, if she didn't know an answer she went to find out through the legal team and came back in an efficient time frame - even when she was off! Smart idea of a service and out-competed the local market on cost A strong service and would rate Avensure a 9/10 as a 10/10 is near possible ;-)”… Read Full Review

By Avensureltd

Written on: 16/05/2017

Hi,

Thank you for your review.
It is humbling to read that you find the service to be "Transparent and efficient" and I will be sure to share your feedback with the team.

Your feedback is fantastic.

Thank you once again

Kindest Regards

Leanne Gleave
Customer Service Manager

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★★★★☆

“Value for money”

Written on: 27/02/2017 by ElizabethMoore (1 review written)

“Avensure's service is good value for money and I think whenever I've had a complicated enquiry they've always given me good advice. It's enabled us to have that level of support without an additional resource so ultimately saved money. There is room for improvement with the Health & Safety side… Read Full Review

By Avensureltd

Written on: 02/03/2017

Hi Elizabeth,

Thank you for your open and honest review.
It is fantastic to read that you find the service to be "Good value for money" and I will be sure to share your feedback with the team.
It is truly through the improvement suggestions that we can really identify where we can make positive changes in the future. Your feedback is fantastic.

Thank you once again
Kindest Regards
Leanne Gleave
Customer Service Manager

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★★★★☆

“Top support”

Written on: 21/02/2017 by JaidenSaunders313 (1 review written)

Very happy with the overall package with HR. Having handbooks has been brilliant for the staff who can now see all of our policies, something we did't have beforehand and sometimes caused confusion. I've not had to use the service passed normal working hours, but knowing that they are there is a relief. I attended a seminar and recently had a problem with a staff member, when I saw the invite I knew I needed to learn more. It's good to have professionals in my corner… Read Full Review

By Avensureltd

Written on: 02/03/2017

Hi JadenSaunders313,

Thank you for taking the time to post a review based on your experience with Avensure so far.
Its great to read how happy you have been with all aspects of the service and I will be sure to share this feedback with the team

Kindest Regards

Leanne Gleave
Customer Service Manager

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★★★★★

“Fantastic assistance ”

Written on: 15/02/2017 by yuzzy9 (1 review written)

Having worked along side Avensure over the last couple of years now, I have found their guidance and assistance to be very beneficial to our business. they have helped us with some very complex and difficult cases throughout the years and this in turn fills our internal management team with confidence when dealing with such matters. Great support and assistance throughout, keep up the good work guys!… Read Full Review

By Avensureltd

Written on: 02/03/2017

Hi Lee, Thank you for your review. To read that you have found our service to be "very beneficial" with "Great support and Assistance throughout" is greatly appreciated. I will be sure to share your feedback with the team here at Avensure. Please remember that we are here for you 24/7, contact us at anytime to ensure that you and your business are always legally compliant and fully protected. Thank you once again for your kind words, and we look forward to working with you for many more years to come. Kindest Regards Leanne Gleave Customer Service Manager

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★★★★★

“Couldn't do without them”

Written on: 15/02/2017

When I took over my role there was an ongoing staff issue, the contracts were long and cumbersome and hadn't been reviewed for years and our CQC visit was looming. I met up with an Avensure advisor at a conference and he seemed to know what he was talking about. So we invited an advisor to speak with us and their HR package was just what we needed. All our staff contracts are updated and are much more concise and easy to read and understand. CQC were impressed when they inspected our site… Read Full Review

By Avensureltd

Written on: 02/03/2017

Hi Nicky,
Thank you for your review and kind words. We are pleased to read that you have found our support to be "very re-assuring" and that you would "recommend them to anyone that will listen". I will be sure to share your feedback with the whole team. Please remember that we are here for you 24/7, contact us at anytime to ensure that you and your business are always legally compliant and fully protected. Once again Thank You for your kind words and we look forward to working with you more in the future.

Kindest Regards
Leanne Gleave
Customer Service Manager

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★★★★★

“Working with Avensure has been a good experience”

Written on: 20/01/2017 by Smart1975 (1 review written)

“The fact that Avensure are at the end of the phone with advice is what stands out. Whenever we leave a message somebody always gets back to us. I would recommend the service they provide.”… Read Full Review

By Avensureltd

Written on: 19/05/2017

Hi Smart1975,
Thank you for your review.
It is fantastic to read that "The fact that Avensure are at the end of the phone with advice is what stands out".

I will be sure to share your feedback with the team.

Thank you once again.

Kindest Regards

Leanne Gleave

Customer Service Manager

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