Avensure Reviews - www.avensure.com

City Tower, Piccadilly Plaza, Manchester, M1 4BT
★★★★★
4.8 / 5
68
99% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“Personalised Support”

Written on: 12/04/2017 by Ellemac (1 review written)

My company have recently introduced Health & Safety, with the support and guidance of Avensure which has been fantastic. We have the confidence that our system is efficient and that we are doing things properly. The best thing about it is that we speak to the same advisors and document controllers each time we call. So it's nice to be remembered and feel that our operations matter to them as much as they do to us!… Read Full Review

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★★★★★

“Avensure Online H&S Training”

Written on: 04/04/2017 by NicholastonHouse (1 review written)

We have been a customer of Avensure for around 6 months and in that time their level of service and responses to our HR and H&S matters have been both professional and timely. As part of setting up our account with Avensure we were given a number of free online training courses covering various aspects of H&S. These courses have been accessed by staff at different levels of the organisation and have been well received. The online training videos and materials are professional and of high… Read Full Review

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★★★★★

“A Big Thank You”

Written on: 23/03/2017 by Reece170 (1 review written)

Thank you so much for your time and expertise. Your support and advice was invaluable as it gave me complete confidence in carrying out my responsibilities. You handled the matter with care and precision and really listened to my issues. The matter was resolved in a timely manner with very little stress involved. Priceless! … Read Full Review

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★★★★★

“5 Star Customer Service”

Written on: 20/03/2017 by chasetrading (1 review written)

If there's a problem you just ring them up and they sort it for you. Simple as. There always helpful on the phone! They always call you back and they really know there stuff… Read Full Review

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★★★★★

“Knowledgeable and efficient”

Written on: 07/03/2017 by reviewz1999 (1 review written)

Whenever we've contacted Avensure they've always been very quick to respond and quite thorough. They've provided a service that we can't do ourselves. They've got the expertise and the knowledge. Would recommend them… Read Full Review

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★★★★★

“Great company”

Written on: 02/03/2017 by ibMorgan346 (1 review written)

If your looking to out source your HR look no further. Very professional from start to finish, help lines a god send quality advice and paperwork. My staff are happy with the handbooks ( as am I!) Oh and did I mention great value for money!… Read Full Review

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★★★★☆

“Calibrate UK Ltd review”

Written on: 01/03/2017 by Knight71 (1 review written)

It's usually a fairly prompt, quick replying service that we get from Avensure. It's reduced the amount of HR time that we have to use within the company at times. It's taken the pressure off slightly in some of the areas that we don't specialise in as such.” … Read Full Review

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★★★★☆

“Happy Chappy”

Written on: 27/02/2017 by AdamBXR (1 review written)

“The sales rep was very personable and transparent - great salesman, selling with integrity Elly who created our contracts was very helpful and very co-operative, if she didn't know an answer she went to find out through the legal team and came back in an efficient time frame - even when she was off! Smart idea of a service and out-competed the local market on cost A strong service and would rate Avensure a 9/10 as a 10/10 is near possible ;-)”… Read Full Review

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★★★★☆

“Value for money”

Written on: 27/02/2017 by ElizabethMoore (1 review written)

“Avensure's service is good value for money and I think whenever I've had a complicated enquiry they've always given me good advice. It's enabled us to have that level of support without an additional resource so ultimately saved money. There is room for improvement with the Health & Safety side… Read Full Review

By Avensureltd

Written on: 02/03/2017

Hi Elizabeth,

Thank you for your open and honest review.
It is fantastic to read that you find the service to be "Good value for money" and I will be sure to share your feedback with the team.
It is truly through the improvement suggestions that we can really identify where we can make positive changes in the future. Your feedback is fantastic.

Thank you once again
Kindest Regards
Leanne Gleave
Customer Service Manager

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★★★★☆

“Top support”

Written on: 21/02/2017 by JaidenSaunders313 (1 review written)

Very happy with the overall package with HR. Having handbooks has been brilliant for the staff who can now see all of our policies, something we did't have beforehand and sometimes caused confusion. I've not had to use the service passed normal working hours, but knowing that they are there is a relief. I attended a seminar and recently had a problem with a staff member, when I saw the invite I knew I needed to learn more. It's good to have professionals in my corner… Read Full Review

By Avensureltd

Written on: 02/03/2017

Hi JadenSaunders313,

Thank you for taking the time to post a review based on your experience with Avensure so far.
Its great to read how happy you have been with all aspects of the service and I will be sure to share this feedback with the team

Kindest Regards

Leanne Gleave
Customer Service Manager

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★★★★★

“Fantastic assistance ”

Written on: 15/02/2017 by yuzzy9 (1 review written)

Having worked along side Avensure over the last couple of years now, I have found their guidance and assistance to be very beneficial to our business. they have helped us with some very complex and difficult cases throughout the years and this in turn fills our internal management team with confidence when dealing with such matters. Great support and assistance throughout, keep up the good work guys!… Read Full Review

By Avensureltd

Written on: 02/03/2017

Hi Lee, Thank you for your review. To read that you have found our service to be "very beneficial" with "Great support and Assistance throughout" is greatly appreciated. I will be sure to share your feedback with the team here at Avensure. Please remember that we are here for you 24/7, contact us at anytime to ensure that you and your business are always legally compliant and fully protected. Thank you once again for your kind words, and we look forward to working with you for many more years to come. Kindest Regards Leanne Gleave Customer Service Manager

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★★★★★

“Couldn't do without them”

Written on: 15/02/2017

When I took over my role there was an ongoing staff issue, the contracts were long and cumbersome and hadn't been reviewed for years and our CQC visit was looming. I met up with an Avensure advisor at a conference and he seemed to know what he was talking about. So we invited an advisor to speak with us and their HR package was just what we needed. All our staff contracts are updated and are much more concise and easy to read and understand. CQC were impressed when they inspected our site… Read Full Review

By Avensureltd

Written on: 02/03/2017

Hi Nicky,
Thank you for your review and kind words. We are pleased to read that you have found our support to be "very re-assuring" and that you would "recommend them to anyone that will listen". I will be sure to share your feedback with the whole team. Please remember that we are here for you 24/7, contact us at anytime to ensure that you and your business are always legally compliant and fully protected. Once again Thank You for your kind words and we look forward to working with you more in the future.

Kindest Regards
Leanne Gleave
Customer Service Manager

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★★★★★

“Working with Avensure has been a good experience”

Written on: 20/01/2017 by Smart1975 (1 review written)

“The fact that Avensure are at the end of the phone with advice is what stands out. Whenever we leave a message somebody always gets back to us. I would recommend the service they provide.”… Read Full Review

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★★★★★

“An excellent, professional service.”

Written on: 19/01/2017 by BramblyHedge (1 review written)

Avensure's professionalism definitely stands out for me. Their ability to get issues resolved quickly is also a stand out point. We decided to go with Avensure as I thought employment law was getting too complicated to deal with without expert advice. I would recommend their service… Read Full Review

By Avensureltd

Written on: 02/03/2017

Hi Brambly Hedge, Thank you for your review.
To read that you have found our service to be "professional" and that you would recommend the service is truly humbling and I will be sure to share your feedback with the team. Please remember that we are here for you 24/7, contact us at anytime to ensure that you and your business are always legally compliant and fully protected. Thank you once again for your kind words, and we look forward to working with you more in the future.
Thank you once again.
Kindest Regards
Leanne Gleave
Customer Service Manager

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★★★★★

“Very Helpful”

Written on: 08/01/2017 by Joseph225 (1 review written)

“Avensure are very prompt at returning calls and responding to email queries. We chose Avensure as we were having some serious problems with an employee of ours and I wanted to make sure we were doing everything by the book and following procedure. I had been on and looked at ACAS but did not find it helpful. I then came across Avensure, they came out to see me and I thought they were very helpful and would guide me step by step.” … Read Full Review

By Avensureltd

Written on: 16/01/2017

Hi,

Thank you for taking the time to review our service.

All of your comments are greatly appreciated. I will be sure to share your feedback with the team.

Thank you once again.

Kindest Regards

Leanne Gleave
Customer Service Manager

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★★★★★

“Excellent service”

Written on: 22/12/2016 by Blackswanhelmsley (1 review written)

" I have been very happy with the service they provide, HR and documentation. I have found they are very quick to respond to requests and have great attention to detail. I deal mainly with an advisor and he does stand out as providing us with great service. There were a few issues at the start regarding the documentation but this has now been sorted. They do offer good value for money but no one will give a 5 as you always want a better deal."… Read Full Review

By Avensureltd

Written on: 16/01/2017

Hi,

Thank you for taking the time to review our service.

Its fantastic to read your comments and they are greatly appreciated, I will be sure to share your feedback with the team.

Thank you once again.

Kindest Regards

Leanne Gleave
Customer Service Manager

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★★★★★

“Very professional”

Written on: 21/12/2016 by RodrigoThompson (1 review written)

We chose Avensure as we had an on-going court case that we needed help with. Avensure came out to help and were very professional. There is always someone to speak to whatever time of night or day - I would happily recommend Avensure! It has been a pleasure working with them… Read Full Review

By Avensureltd

Written on: 16/01/2017

Hi,
Thank you for your review.
Its humbling to read how you rate the service we provide.
I will be sure to share you feedback with the team, and look forward to working with you more in he future

Kindest Regards

Leanne Gleave
Customer Service Manager

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★★★★★

“great company to use”

Written on: 03/12/2016 by Daisyc162 (1 review written)

brilliant company to use made our employee's hand books for my company, helped us with a possible industrial hearing case as luck would have it this never happened but they were there just in case… Read Full Review

By Avensureltd

Written on: 16/01/2017

Thank you for your review,

Its great to read the value you find in the service we provide.
I will be sure to share you feedback with the team.

Kindest Regards

Leanne Gleave
Customer Service Manager

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★★★★★

“Brilliant service ”

Written on: 02/12/2016 by Benwall (1 review written)

“We decided to join Avensure as we were unhappy with the service we were getting from our previous provider and Avensure gave us the best advice. Since then they have advised and helped us with a number of Employment Law cases. We have established a very good line of communication between us and if we need a problem resolved they are very quick to respond.’’… Read Full Review

By Avensureltd

Written on: 16/01/2017

Thank you for your review,

Its great to read the value you have found in our service and we appreciate your feedback.
We are thankful for our working relationship.
I will share your feedback with the team.

Kindest Regards

Leanne Gleave
Customer Service Manager

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★★★★☆

“Very helpful service”

Written on: 01/12/2016

“We learnt about Avensure from a recommendation, we decided to use them as we required help with some employment law issues and that is exactly what they did. We had a representative come out to visit us and go through all of the policies, procedures and make sure everything was up to date, which was very helpful. There has been a couple of obstacles along the way, however, I would recommend the service they provide.’’ … Read Full Review

By Avensureltd

Written on: 16/01/2017

Hi Guest,

We appreciate your honest feedback, I will be sure to share this with the team.

We are thankful for your business and we look forward to a long working relationship with you.

Kindest Regards

Leanne Gleave
Customer Service Manager

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