Written on: 15/01/2013 by tinysandra (1 review written)
Purchased a Mountfield front cut ride on mulching lawn mower model 1125m in July 2008 for £1249.00 from R.H. Crawford of Firthville Boston Lincolnshire. Over the next 18 months the machine was a nightmare broke down many times cant remember how many on a couple of occasions I even had to ring R.H. Crawfords to come and take it out of my garden as could not get it back to my garage. Did not keep records as did not realise would have reason to do so as Crawfords did repairs under guarantee. Anyway was so fed up with it started to use a grass cutting service did get it out last year for some reason and again had to call Crawfords as broke down this time got a bill for over £100 and then it went back in the garage. Still using a grass cutting service but again got it out in Sept and yes you guess it, back to Crawfords only this time I had enough I paid good money for a machine that is not able to do the job. I am no longer willing to have a machine that is almost like new just collecting dust in garage. The way things stand now is that I have refused to take the mower back and rejected goods under Sale of Goods Act.
On researching this model Mountfield 1125m I have found out that this model was only available under the Mountfield name for a short while and in fact no information what so ever can be found on Mountfields web site concerning it. It was also sold under the Stiga Primo model and others for a while another brand sold my GGP group (Global Garden Products) among many.
I believe this model was produced as a budget range front cut mower by Mountfield and the way the cutting deck and belts fits on the front does not work (unless you garden is like a bowling green) it is only the cutting mechanism I have a problem with the engine is fine it is impossible to refit the belts or even clean deck. The deck on mine is not removal or inter changeable like the new models. I believe these models Mountfield 1125M/Stiga Primo was badly designed and in fact is not fit for propose and that is why it was discontinued although Mountfield denial this and say available in Scandinavia. I have for a copy of the workshop manual as the user manual does not show how all the belts and pulleys fit but I am told it is not allowed.
I know nothing about lawnmowers and went to what I though was a reputable dealer to buy a ride on R.H.Crawford but I may as well have gone to a D.I.Y store and paid a lot less because I believe that if Crawfords was honest they would agree that this mower can not do the job it is intended for.
So either Mountfield have produced a mower not fit for purpose or R.H.Crawford have sold me a mower that can not do the job it was intended for. Unfortunately I am the one left out of pocket with a lawn mower that if I use will cost me more in repairs than I pay a grass cutting service. Where do I go from here I would be willing to take them to small claims court but surly I would have to prove my point and without more information on the mower. I cant do this as I have only been able to find real reviews by owners on the mower in other countries which seem to agree a problem with mower.
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Written by Colin999