$5500 FOR MONTHS OF PAIN AND NO RESULTS

Click here if this is your business
★★★☆☆
3.1 / 5
53% of users recommend this
Click here if this is your business
  • Value For Money

smoka's review of Ideal Image Laser Hair Removal - www.idealimage.com

★☆☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“$5500 FOR MONTHS OF PAIN AND NO RESULTS”

Written on: 19/11/2012 by smoka (1 review written)

I purchased a full-body package for my wife at $5500 back in 2007. Her plan was for 9 full body treatments, split up into 2-3 sessions each (20-30 total sessions). She was told that by the 3rd or 4th session, she would see significant results. She was also told that she was a perfect candidate since she has light skin and dark hair.

A few months later, 4 treatments passed. The hair would fall out within a week, then grow back to normal within a month. They kept going to more agressive lasers, which was more painful (despite having to put a numbing cream to dull the pain). We started getting management involved and went to corporate by the 8th treatment. Opened a BBB complaint, but got no results.

So here we are a few years later. My wife still has to wax the same as before and we are just $5,500 poorer. Not only that, but she had to go to waste time going to 20 1-hour sessions of painful laser treatment. Would not recommend to anyone.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ideal Image Development Corporation's Response to smoka's Review

Written on: 30/11/2012

We apologize that you did not enjoy your experience with us. Ideal Image strives to provide the best customer service to our guests. If you have any questions or concerns, please feel free to contact our Customer Service Department at 813-286-8100 so that we may work to improve your guest experience.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review