Written on: 18/05/2012 by Alicita (1 review written)
I saw an offer with them in Groupon and I found it very interesting. I was unsure about the effectiviness of the treatment in my skin tone so I booked a patch test with them prior to buy any voucher. When I arrive them I did the test and after they made me an offer of 12 sessions treatment for the whole body with no expiry date for £1,300. I always wanted to do the laser in the whole body and I accepted and paid, signing a contract with them. That was in October 2011.
Since the first appointment I found there were quite rude and I struggled to book my appointments because they were fully booked most of the times but I thought that could be for the amount of vouchers should with groupon. I had 3 full treatments and 5 treatments for my face since then, only. My next appointment was in mid April and I received a text cancelling the appointment for unexpected reasons. After that I went on holiday and I tried to booked my appointment again with them since the beggining of May. First of all these people were unreachable on the phone, you needed to e-mail then, which I did several times without any success. Today 18-05-2012 I decided to go an visit then, and I found what I expected: they have closed down the business and dissapear.
I am very frustated and I really don't know what it is going to be my next step, I will probably will go to the Citizen Bureau Advise office to ask for help as I have lost all my money.
If anyone else is in the same situation and want to join me, please let me know, it would be useful to join forces on this issue.
Thanks and regards,
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