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  • Value For Money

Guest's review of Transun, Lapland Day Trips

★☆☆☆☆

“Not recommended ”

Written on: 18/02/2013

I know a bit more about this company then most and I can say its a waste of te and money.
The company care more about money then reviews. Everyone says this is a once in a life time experience,
This is how they get away with it. They aren't dependent on returning guests like other travel companies.
The staff have no drive because they are feeling the effects of an awful company.
They pay a deposit which traps them in Finland so they can't quit. It's not the staff that make it a bad experience, it's the people pulling their strings.

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Reviewinator's Comment

Written on: 02/04/2014

I agree totally as Lapland is for the vast majority a once in a lifetime trip the company have the attitude of 'get the money and get them out'. The staff try hard with terrible conditions but there is only so much they can do with old outdated equipment not enough safety gear and ridiculously long hours. Transun won't pay for proper drivers so they have inexperienced activity leaders driving shuttles which according to some I talked to results in loads of accidents. The place is amazing, the excursions when they run as they should are amazing the organisation and safety record of Transun decidedly not!

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