written by JadenDugan376 on 30/04/2017
Well, I am not sure where to start!
At first I thought it was a one off all the issues I have had however I came across a Facebook Page "Wren Kitchen Disasters" and was shocked at what I had read and if I had come across that page prior to Ordering my kitchen I would not have proceeded!
Wren breaks all the rules from Bribery, not standing by their Warranty they offer customers, they break all the HSE regulations but apart from this, the quality of their Kitchens are awful! I had 10/18 doors replaced, incorrect Carcasses delivered, A Worktop arrived 4 weeks after kitchen was delivered and that appeared to be completely different to what I had ordered so sent it back and now 8 Weeks later I am still without a Worktop and being Ignored by Wren's Head Office.
On another note, Wren Operatives are rude, arrived at my property under the influence of Drink and Drugs, is on CCTV drinking alcohol on my property, smoking in my property...the list goes on.
I Urge anyone willing to order a kitchen from Wren to do extensive research on this company! I am currently seeking Court Action to get the money back!
As rated by our community of reviewers
Steflass's Comment
Written on: 05/05/2017
fully empathise with you. It has taken seven and a half months to have my kitchen completed. Currently under their compensation review, but ready to take to court.
Wrenkitchens's Comment
Written on: 09/05/2017
Hi,
If you would like to confirm your order details, I will look into this for you.
Regards,
Adam
Steflass's Comment
Written on: 15/09/2017
wonder why no-one replies to you. Your company is a waste of time. Over 8 months for my install - even then kitchen isn't as planned and now you are refusing to refund for units not used - ABSOLUTE JOKE. YOU SHOULD BE CLOSED DOWN TREATING CUSTOMERS LIKE THIS.