Wren Kitchens & Bedrooms Reviews

★★★☆☆
3.2 / 5
56.4% of users recommend this
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Wren Kitchens & Bedrooms
Wren Kitchens & Bedrooms

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Latest Reviews

★★★★☆

“Good Quality”

Written on: 01/02/2015 by Fryda232 (1 review written)

Cannot fault the quality of the cabinets in our new kitchen… Read Full Review

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★★★★★

“Alabaster Kitchen”

Written on: 31/01/2015 by KDoran (1 review written)

I am extremely happy with my new kitchen from wren,the quality and style are the best I've ever seen. I really like the big drawer unit with the secret cutlery drawer and the plate rack unit, all the cupboards are really spacious and tha Belfast sink is huge! The wooden workt top looks stunning with cream cupboards. All our friends and neibours says it looks fantastic and our joiner who fitted it said he is going to recommend Wren kitchens now instead of his other suppliers.The corner unit is… Read Full Review

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★★★★★

“Perfect kitchen for our house!”

Written on: 31/01/2015 by oiHahn358 (1 review written)

Having had a new extension buildt, we were looking for a new kitchen to go with the rest of the house. We visited a few kitchen places to get some ideas and quotes but kept going back to wren. Firstly we liked there choise of styles and colours and appliances. The staff is very helpful and were guiding us all the way. We were very looked after and the showroom in Guildford is such a nice place to be(they even let our pet dog in). Planning,delivery and installation all felt very organised and… Read Full Review

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★☆☆☆☆

“Wren total mess up”

Written on: 31/01/2015 by 254Putnam (1 review written)

Where to start all plans measured wrong missing parts wrong Quartz work tops ordered well you pay for the expensive and the cheaper one turns up any missing parts be prepared to wait weeks for spares to come belive me you do not get what you pay for keep away if you want a good kitchen.they sell you the biggest cupboards then when they don't fit they just reply cut them down so why not supply a smaller cupboard to start with.and best of all when it goes wrong they blame YOU THE BUYER saying you… Read Full Review

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★★★★★

“Small, but perfectly formed!”

Written on: 31/01/2015 by Sherwood282 (1 review written)

I recently bought a small retirement bungalow which had a minute kitchen. Two months later, with the old kitchen removed, the kitchen / living-room wall demolished and with the help of Wren, I have a fantastic open-plan living space including a modern kitchen with all the necessary built in appliances. Carrosels have made the corner cupboards useable. The u-shaped design provides ample work-space and a breakfast bar suitable to two. (So I don't need a dining suite.) The kitchen was… Read Full Review

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★★★★★

“New white gloss integrated kitchen”

Written on: 31/01/2015

The kitchen was designed and fitted by experienced and friendly staff. The fitters were quick and efficient and worked very hard to get my kitchen completed in 5 days. The Head Office kept in touch to make sure everything was running smoothly and I was very impressed with the organisation. … Read Full Review

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★☆☆☆☆

“The customer charter is a sham”

Written on: 30/01/2015 by psOrtiz14 (1 review written)

We purchased a kitchen in July 2014 and paid £11,000 for it. We had waited for 10 years until we could afford one Units and kitchen arrived as arranged and we had our own fitter ( With the benefit of hindsight - thank God) In November a small plastic component in the corner unit mechanism broke Spoke to Wren Living Oxford in November and as the manager was off duty they were unable to help but promised a call the next day No Call I left it two weeks and called again - again I was told manager… Read Full Review

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★★★★★

“Great service, great furniture”

Written on: 29/01/2015 by Wiill (1 review written)

We went to Wren just to look at their bedroom furniture, having never been to their store before. They had exactly what we were looking for; Ocean Beach. We left, having been looked after by a very helpful member of staff and having bought the furniture. We agreed a delivery window, during which, we were told, the delivery driver would contact us and notify us of his expected arrival time. 3 days later, we went back to Wren Living to change our order. This was accepted with a smile and no… Read Full Review

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★★★★★

“Wardrobes and chests of drawers”

Written on: 29/01/2015 by KennethBlack (1 review written)

Recently bought second Palermo wardrobe and two bedside chests. Delivered on time no damage went together well and look good. Spare room now looking as good as mine. Definately recommend them… Read Full Review

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★☆☆☆☆

“Complete shambles”

Written on: 29/01/2015

Wren are an absolute joke. Complete shambles of a company. Stay well clear. Happy to take your money and then refuse to rectify the mess they made in the first place. Dealing with Wren would give an asprin a headache. As for customer service this is something the lack well and truely… Read Full Review

Wrenkitchens's Comment

Written on: 29/01/2015

Dear customer

We are really sorry that you feel this way about the service you have received. We notice that the review is anonymous however we would like to help where possible.

If you would like assistance please provide some order details so we can look into your concerns.

Kind Regards
Wren Living

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★★★★★

“Excellent items”

Written on: 29/01/2015 by 196Fitzsimmons (1 review written)

Perfect bedroom furniture for my son. High quality and excellent finish. Wardrobe sturdy and easy to put together. Really reasonably priced items. Short waiting time between ordering and delivery. Very accurate delivery time too. Never have I been told something will be delivered at 8am only to arrive actually at 8am. So impressed would definitely buy again from wren and recommended to all my family and friends already :)… Read Full Review

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★★★★★

“Excellent Linda barker kitchen from Wren kitchens...”

Written on: 28/01/2015

We are delighted with our new Linda barker kitchen. From our first visit to wren kitchen showroom apsley where all the staff were so professional , knowledgable and helpful. The whole procedure from choosing ,date of delivery,the fitters,the Quartz people who came to measure for the work tops along with the men who came to fit the work tops ,the whole procedure went so smoothly. As promised everything was completed by Christmas and has been greatly admired by all of our friends and we have… Read Full Review

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★☆☆☆☆

“Delivery is a joke!”

Written on: 28/01/2015 by meldr (1 review written)

Ordered a table and side unit, took telephone call advising of delivery date, explained I was not available that day due to work commitments, was told I had two options, cancel order or pay £35 to have date changed. Even told to get a neighbours to wait in my house! Never had this with any delivered order from anywhere, absolute rubbish, would not use this company again, purely because of this and the attitude of who I spoke to. This was never mentioned when I ordered the items, and no… Read Full Review

Wrenkitchens's Response to meldr's Review

Written on: 29/01/2015

Dear meldr

Thank you for highlighting this with us and we would love to be able to help you further and investigate this.

In order to keep our prices competitive, deliveries are allocated on the most efficient routes possible.

Would you be able to supply an order number so we can look into this further for you?

Thank you

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Meldr's reply to Wrenkitchens's Comment

Written on: 29/01/2015

21690370 - order number requested.

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★★★★★

“New integrated kitchen”

Written on: 27/01/2015 by JenniferPorterfield367 (1 review written)

Recently had a new Wren kitchen installed in our flat in only a week . The quality of the units and standard of workmanship was excellent . We would have no hesitation in using them again if needed in the future… Read Full Review

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★★★★★

“Better Than An Italian Christmas Holiday”

Written on: 27/01/2015 by Margatecouple (1 review written)

Our finances meant we had to make a choice. It was between a new kitchen or a holiday in Sorrento. We couldn't do both. That was a couple of months ago. By now a holiday would just be a great memory and a few photographs. Our kitchen is still a delight and a source of pleasure whenever we go through the door. The happy experience started in the Wren showroom where a kitchen planner listened as we shared our thoughts and explained our ideas. She soon added truly valuable, experience based… Read Full Review

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★★☆☆☆

“after care service not good”

Written on: 27/01/2015 by howelld (1 review written)

I purchased a kitchen from wrens southampton May 2014, everything was fine and installation, after that I never heard a thing from the designer of wrens kitchen on whether I was pleased with the kitchen. We live in a hard water area so use Limelite quite alot on all of my appliances, naturally I used limelite around the kitchen tap area and one part of my workshop only to find it left white powder marks. After alot of emailing I eventually got somebody to come and look his reply was should not… Read Full Review

Wrenkitchens's Response to howelld's Review

Written on: 28/01/2015

Dear howelld

Thank you for your feedback regarding the kitchen. We are sorry that you did not hear from the designer after the installation however we are glad to hear that everything was fine with the installation.

We have taken a look at the Limelite website to see if this is suitable and it does state to refer to the bottle and test on an inconspicuous area and if in doubt do not use.

This product is generally used on taps and areas effected by limescale and is not a general cleaning product as far as we are aware and therefore this is a case of following the product guidelines set out by Limelite.

Kind Regards
Wren Living

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★★★★★

“Fantastic kitchen, amazing service”

Written on: 27/01/2015 by Floydtr53 (1 review written)

I absolutely love my new kitchen :-) Wren was the first place I visited to get some ideas for my new kitchen. Within an hour I had a fabulous picture of my planned layout, picked my units and all fittings and although just slightly over the budget my husband had given me, I had my new kitchen ordered and fitting date booked. The fitter was fantastic, he was here for five days start to finish and did a superb job with every detail. The staff in store are very friendly and helpful. I have high… Read Full Review

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★★☆☆☆

“No Warning for Delivery, heavily pregnant ”

Written on: 27/01/2015 by Smithfn1968 (1 review written)

I ordered a dining table and chairs in store at Gateshead. The staff were polite and helpful However delivery was booked for between 7am and 12pm on Tuesday, was also told the driver would ring approx 1 hour before; delivery men turned up at 7.30pm Monday evening unannounced, no phone call beforehand. Unfortunately I was not home, no attempt was made to phone me before and instead the items were left in my next door neighbours garage. On all the items it says "team lift" so clearly 2 man job… Read Full Review

Wrenkitchens's Comment

Written on: 27/01/2015

Dear Smithfn1968

We are incredibly disappointed to hear of the service you received from our delivery team and can understand why you were frustrated enough to leave a poor review.

We have already emailed the delivery/transportation department but it would be really useful if you supplied an order number so we can try pinpointing the delivery team that were responsible for this.

We profusely apologise and will be doing a full investigation into this.

Kind Regards
Wren Living

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★★★★★

“Outstanding wren service.”

Written on: 26/01/2015 by Tonyblade (1 review written)

To anyone who is thinking about a new kitchen have no fears about choosing wren, we Looked at a few places before going into the wren showroom in team valley Gateshead . And boy are we pleased we did. Mark designed us a beautiful oak /alabaster kitchen with granite work tops, we feel that mark with his skill and experience has captured everything we could of imagined for our dream kitchen. The wren kitchen fitter was an absolute professional and is really good at his job just as they had… Read Full Review

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★★★★★

“Superb furniture , excellent value and outstanding...”

Written on: 26/01/2015

Have ordered several times on line. Products are fantastic and really made well. Delivery has always been on time with the driver even ringing the night before to get directions and tell me the time he would be with me. Products are packed to a high standard to ensure no damages. We have brought 2 lots of bedroom furniture , dining table and 6 chairs and a side board and nothing was damaged . Will Always use this company for the future . Nothin really negative to say apart fr the store we did… Read Full Review

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