Wren Kitchens & Bedrooms Reviews

★★★☆☆
3.3 / 5
793
59% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Wren Kitchens & Bedrooms - Ask a question now

Media Gallery for Wren Kitchens & Bedrooms

Wren Kitchens & Bedrooms
Wren Kitchens & Bedrooms

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Fine Until They Took Our Money”

Written on: 03/07/2015 by MacieHiggins (1 review written)

Design service was great, everything was lovely up until they took our money. Not everything was delivered - and still hasn't been. Appointments broken, lied to, poor quality fitting. Worktop installer said he couldn't install on something so shoddily built. Nothing is square, nobody returns calls or emails. Appealing, dreadful company… Read Full Review

Report this review
★★★★★

“Linda Barker range of kitchen from Wrens ”

Written on: 03/07/2015 by Leonele1953 (1 review written)

We recently purchased a new kitchen from Wrens we are very pleased with it . The designer and manager of the store were very helpful all the way along , any questions we had were no problem to them . Would recommend Wrens kitchens ! The units are good quality and lovely worktops. We did get our own fitter to install the kitchen… Read Full Review

Report this review
★★★★★

“New kitchen table”

Written on: 02/07/2015 by Malachin50 (1 review written)

Quality of new oak table is very good, delivery was on time as arranged… Read Full Review

Report this review
★★★★★

“Worry free experience”

Written on: 01/07/2015

From start to finish it has been a worry free experience. The kitchen designer was very professionl in helping us achieve the kitchen we wanted and which we finally got. The kitchen was delivered on time and there were no missing pieces. We are very pleased with the finished product… Read Full Review

Report this review
★☆☆☆☆

“Wren Kitchens -The worst customer service”

Written on: 01/07/2015 by jcb2601 (1 review written)

The showroom and knowledgeable staff lulled us into a false sense of security. After taking our 18k we were handed over to our own"persoanl account manager" who will make all the arrangements and guide you through the fitting to completion. Then the nightmare started. Items delivered damaged and missing- nine weeks still waiting for some despite promises and assuarnces that they are with the courier-six weeks ago! the kitchen was part fitted and our personal account manager then "forget" to… Read Full Review

Report this review
★★★★★

“fantastic chairs great value ”

Written on: 01/07/2015 by Cheyenne398 (1 review written)

Well made sturdy chairs really comfortable. Great and helpful staff. The chairs arrived in perfect condition and are easy to keep clean… Read Full Review

Report this review
★★★★★

“A great product”

Written on: 30/06/2015 by devans52 (1 review written)

I ordered my kitchen in March this year and it was delivered in April of this year. When I went to Wren kitchens I was greeted by a member of staff who was very helpful. He asked me questions about what I was looking for and then showed me the different products available. I decided what I wanted and he quoted me a price with discount which I was very happy with. An appointment was made with the same member of staff to come and measure my kitchen which showed continuity which I liked. The… Read Full Review

Report this review
★★★★★

“Exceptional quality and service”

Written on: 30/06/2015 by JacobNeal (1 review written)

We are very pleased with the quality of the kitchen, and the device we recived we would recommend to others… Read Full Review

Report this review
★★★★★

“Loving our new bedroom !!”

Written on: 30/06/2015 by udTaylor259 (1 review written)

We bought a whole bedroom set, drawers and wardrobes. The sales man was very polite and helpful. The delivery was quick and the men rang to check I was home they brought all the goods in the house and put it in the room I wanted them to. Assembling was very easy as the drawers were already built I just had to put the handles on. The wardrobes were part built so had to do a bit of building but instructions were good and it didn't take long before the whole room was done. The furniture is a… Read Full Review

Report this review
★★★★★

“l love them”

Written on: 29/06/2015 by Nicoandz (1 review written)

I would definitely recommend wren easy to use website delivery driver spot on. I got a tri fold dressing table mirror and mirrored storage stool both look amazing in my room. Great quality and a great price . Look way more expensive than they were… Read Full Review

Report this review
★★★★★

“Fantastic Quality Dressing Table and Stool”

Written on: 29/06/2015 by 5uzi (1 review written)

I love the finished look of my mirrored dressing table and stool. I am not a diy person and my only issue was I needed some help by a friend to screw the pieces together as I wasn't sure how to do it. Once together and finished it looks fantastic. … Read Full Review

Report this review
★★★★★

“Great for price!”

Written on: 29/06/2015

ordered a range of lounge furniture recently. Lovely quality for price and no problems with products at all. Well packaged too. Had heard poor reviews, particularly with the kitchens, but this was not what we found. We would recommend… Read Full Review

Report this review
★★★★★

“Great Bedroom Furniture - Love It !”

Written on: 29/06/2015 by ncs1 (4 reviews written)

We've just taken delivery of our second bed from Wren, a beautiful oak Boston bed frame. It was on sale so we took advantage of the great price. The delivery guys were good, they took the bed frame up a very narrow staircase and placed it in the bedroom for us. The bed frame is heavy, substantial and of quality manufacture. It was a two person job to assemble, only took us novices 15 minutes with an electric screwdriver. And it looks brilliant, truly sad but I've been inviting visitors… Read Full Review

Report this review
★★★★★

“Exellent service and product.”

Written on: 29/06/2015 by Jackie_69 (1 review written)

I bought a TV cabinet and found the staff extremely helpful and informative. The TV cabinet looks loverly in my sitting room and is a solid piece of furniture. The delivery was promt and delivery drivers were excellent. I would recommend Wrens and will go again to look for a new kitchen… Read Full Review

Report this review
★★★★☆

“Chelsea dinning table”

Written on: 29/06/2015 by Evie87 (1 review written)

I really like the sales advisor in the Lincoln branch. Fantastic. The table is really heavy however it has broken two weeks into having it. The triangle bit broke when it was moved and wren don't spares so we are having it replaced. Not happy about that but can fault them on the service their provide. I got told they cud not offer me any compensation even thou it had taken our time up and we are having to mess about waiting for another one and due to the leg being wobbly we can't use it as I'm… Read Full Review

Report this review
★★★★★

“Assistant so Helpful”

Written on: 29/06/2015 by patie46 (1 review written)

Have never been to Wrens before. Was looking for a cabinet to go by bed. The assistant pointed out some and finally a small chest of drawers. Absolutely ideal for our use. Assistant immediately looked up delivery and dealt with us efficiently quickly and was very polite she couldn't help us enough, explaining all about the delivery procedure. Went out of store very happy and would recommend. … Read Full Review

Report this review
★★★★★

“Great Service ”

Written on: 29/06/2015 by qoDaniels470 (1 review written)

Delivery made on time, and delivery guys were polite and courteous. We need someone to come out to look at one of the chairs for after care service, and this was easy to book, quick and efficient and no problems since. The chair and settee are comfy and excellent value… Read Full Review

Report this review
★☆☆☆☆

“Never buy from Wren”

Written on: 28/06/2015

Worst customer service I have ever experienced One delivery date given which Wren will not change unless the customer pays a penalty fee. Doesn't matter how many times you tell them you will not be in to accept the order it will still be delivered as no-one listens. Wren seem to think everyone sits at home all day waiting for them to deliver. Wrong items sent Wrong number of items sent You will receive no help whatsoever from Wren customer services department and will be told "I can't help… Read Full Review

Wrenkitchens's Comment

Written on: 29/06/2015

Dear customer

We are sorry to see that you are unhappy with the delivery service that we can facilitate at Wren Living, if you would kindly supply some order details we can look into this more thoroughly.

We offer a delivery service that is the most economical way so that we can pass these savings onto our customers by offering competitively priced items, this sometimes means that deliveries will only take place in an area on one particular day of a week. We are sorry that the date offered is not suitable however it does not have to be yourself present at the property to accept the delivery as long as someone is made available, alternatively we can re-schedule the delivery to another occasion.

Please provide more details should you need more assistance.

Kind Regards
Wren Living

Reply to this comment

Andrea6856's Comment

Written on: 29/06/2015

Your reply is of no help as the items have been delivered, all at the convenience of Wren, which meant I had to take time off work

The customer service department is even worse than the delivery department.

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Perfect dining room table with chairs”

Written on: 27/06/2015 by PeytonHodges (1 review written)

After looking some time for a dining room table and chairs, I was over joyed to see one that had everything I was looking for, the staff were very helpful, they gave you space and didn't make you feel pressured into committing to a purchase. I was show other items of furniture that was in the range , again no pressure, The table itself is very well made, and very reasonable in price, When looking for more furniture Wren will be my first stop, have and will make many recommendations to family… Read Full Review

Report this review
★★★★★

“Great Hall Cupboard”

Written on: 25/06/2015 by MozzaD (1 review written)

My cupboard was delivered quickly by two chaps who were very helpful. On unpacking we were very pleased with the quality, it was just as described and a perfect fit for its intended position. It was great value especially considering the quality. No problems with the cupboard at all. Only down side was the size of the delivery truck. It was too big to reach us. Perhaps it would be helpful to ask if there are any access problems when ordering… Read Full Review

Report this review
overview