our kitchen installation has been going on since 30th June

Wren Kitchens - www.wrenkitchens.com
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Guest's review of Wren Kitchens - www.wrenkitchens.com

“our kitchen installation has been going on since 30th...”

★☆☆☆☆

written by on 29/08/2014

the fitter was abysmal leaving us with an unfinished kitchen while he went to Spain for 2 weeks, the project manager as useful as a chocolate teapot and couldn't find anyone to complete the work . Here we are 28th AUGUST still waiting for re ordered items and refunds to be sorted, customer service ? ............none that I can see. Every phone call promised just doesn't happen. By all means buy a Wren kitchen but get an independent fitter or be prepared for months of hassle. I thought fitters were Wren fitters but seems to have been sub contractors . Barclays pay Wrens once you have accepted the kitchen into your home so we cant even withhold some of the money, what should have been a nice purchase is just another nightmare.

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Wrenkitchens's Comment

Written on: 01/09/2014

Dear customer, can you please provide an order number so that this can be looked into more thoroughly and the relevant parties be contacted for you to get this resolved.

Thank you and look forward to hearing from you.

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