Customer service 10 out of 10

Click here if this is your business
Wickes Kitchens Reviews
★★☆☆☆
2.2
From 397 reviews
28.0% of users recommend this

  • Value For Money

Click here if this is your business

Lyndee's review of Wickes Kitchens Reviews - wickes.co.uk/kitchen

“Customer service 10 out of 10”

★★★★★

written by Lyndee on 20/06/2015

Just over 6 years ago we purchased a kitchen from Wickes, a few months back we noticed that the laminate on two of the doors had blown. I wrote to the Customer Service team who must have rung me as soon as the letter arrived on their desk, they said there was a known fault on that set of doors but there was a new supplier and they would arrange to get a fitter to call and replace ALL of our doors and draw fronts. The Customer Service team rang me several times to check on whether the fitter had contacted me and whether I was happy with the work, etc. in an age when customer service seems to have gone out the window, I can't praise their care and attitude enough. Well done!

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account