Stil Haus Kitchens Reviews -

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Latest Reviews



Written on: 07/03/2016 by HB7862016 (1 review written)

BE WARNED:DO NOT BUY FROM THIS COMPANY WHATSOEVER! Steer clear! Do not order your kitchen from this company if you value your health and want a stress free experience spend that bit more with a local or national company and you'll avoid the tensions I'm going through right now. I made the mistake of ordering a high gloss black kitchen from them way too early in my kitchen build project. I fell for the salesman's pitch - buy now or loose the huge discounts they give! As soon as I ordered they… Read Full Review

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“Awful ”

Written on: 25/08/2015 by Nathanialp54 (1 review written)

I honestly have not got the energy to write war and peace with this review due to the wasted hours on the phone to this company to be told I would be called back and 3 weeks later still no call. I have nothing but bad things to say about this company. I am currently in the process of taking legal action against them. Please please please avoid them at all costs. I know their prices are cheap but so is the whole company. Pay the money and get something decent from a reputable trustworthy… Read Full Review

Coffeeguy's Comment

Written on: 14/12/2015

i'm currently taking legal action against them too. May i ask you what company name did you use when going through the procedure? as i believe stillhaus come under the umbrella group kitchen design lancashire. i have named both on my court proceedings but have been told i must only name one.

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Nat86's Comment

Written on: 15/03/2016

Hi, we had our kitchen in July 2014 up to now we have had 2 doors vinyl explode took weeks and weeks hours and hours on hold and finally got replaced, now we have an exploded drawer, all gloss units have fracture lines in them and vinyl sagging, oven has broke cannot use at all, sink waste pipe came off all plug fittings corroded, so water all over cupboard and onto wood flooring which has now swelled, all soft close hinges have dropped out a small plastic piece and now don't soft close and the colour of cupboards to trims don't match. We are gutted we had to pay for this via a loan so paying for something not fit for purpose, got told to email valuekitchenscustomerservices and it's a non existent address and we can't get hold of anyone and no longer trading as Stil Haus kitchens we don't no what to do advice would be very much appreciated with two young children no oven and a death trap of kitchen we are pretty much screwed

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“Rubbish Company ”

Written on: 22/01/2015 by Azam21 (1 review written)

Initially was very pleased with the low prices compared to competitors so wasted no time in placing order. Was misinformed by designer that carcasses would come made when arrived were flat pack when called to query this i was spoken to soooo rudely by so called 'customer service assistant' and even ruder by the supervisor who told me it was my word against his and "NOTHING WILL BE DONE ABOUT IT". Then on top of that when kitchen was in the process of being fitted many parts were missing when… Read Full Review

Ziaahmed's Response to Azam21's Review

Written on: 03/06/2015

What number did you call them on

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“Not perfect but...!”

Written on: 11/10/2014 by Splodge21 (1 review written)

Designer came round, 30 mins later one kitchen arranged. No hard sell, I had to contact him! Ordered it and within a few weeks it was delivered. As you pay cash on demand i recommend you check thoroughly when delivered. I didn't... When the fitters arrived they informed me there were some parts missing. Filled with dread I contacted their office expecting the cold shoulder. Instead a warm northern accent assured me that the missing parts would be sent out pronto, guess what? They were, not only… Read Full Review

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“Be warned Beware”

Written on: 09/05/2014 by Parrishoa167 (1 review written)

Stilhaus Kitchens, ‘The Old Emmanuel Church’ Bold street, Warrington WA1 1DE REVIEW I ordered my kitchen from StilHaus Kitchens Warrington and had their recommended fitters. I had read nothing but good reviews and sincerely hoped I would be able to add to them. This is how they treated me. Response to having a design appointment was speedy. Design gentleman sold me a Millennium Beech kitchen with silver galaxy granite splash backs and worktops to run full lengths of my units no joins… Read Full Review

Pcranston's Comment

Written on: 01/04/2015

I also bought a Stilhaus Kitchen, I ordered a stainless steel oven and hob, I got a black oven and was told they don't have any more stainless ones, the kitchen was short of 2 doors which took 2 months to arrive, I now have the coating lifting on 1 door and customer services are not even answering the phone anymore.
I have done some research into the company and it turns out they import everything from China, The Necht appliances are imported in by Maple Industries and rebranded with a German sounding name, this lot should be avoided at all cost

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“Not what it says on the tin...”

Written on: 07/05/2014 by Uriel1963 (1 review written)

The offer looked too good to be true... And it was! Yes it was cheap BUT quality dreadful! I own an ikea wardrobe (costing me £30) which is studied than my 2500 kitchen from Stil Haus. Embarrassing that I have to complain to complain to ikbbi… Read Full Review

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“what a load of rubbish”

Written on: 08/04/2014 by Braelyn259 (1 review written)

Shelled out 3.5k for a 12k kitchen. My 12 year old son could have done a better job putting it together. Wafer thin doors; flimsy worktop; non existent customer service. Im off to iKBBI to lodge a complaint. … Read Full Review

Lupol's Comment

Written on: 29/05/2014

I would like to do this too! How do i do it ?

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“BEWARE....A Lucky Escape from a 'dodgy' company”

Written on: 23/03/2014 by Murray440 (1 review written)

We saw the advert on facebook with lots of nice pictures and cheap prices, so we booked an appointment. The designer turned up and promised my wife everything she wanted. Even though the price was double what they were advertising we went ahead and paid the £100 deposit. The designer only left us with an A3 size, yellow coloured carbon copied paper which was virtually unreadable. After approx 1 week, i phoned to find out what was happening with our order only to be told that another designer… Read Full Review

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“Stilhaus kitchens”

Written on: 13/03/2014 by Peachygirl (1 review written)

Well, after reading mixed reviews about this company I was in two minds as whether to try them or not but after some deliberation, decided to give them a try. So thankful I did. From ordering to fitting they were true to they're word. For a no frills company, they treated me like I was they're only customer. My kitchen is beautifully fitted and I saved several thousand pounds as many other kitchen companies were charging much more for the same style of kitchen. The cabinets, doors and all… Read Full Review

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“Search on Companies House for StilHaus or Stil Haus...”

Written on: 11/03/2014 by Hardingon8 (1 review written)

SEARCH THE COMPANIES HOUSE REGISTER TO ENSURE THAT THEY ARE A BONE FIDE COMPANY BEFORE PARTING WITH CASH. I wanted to do my due diligence before they came to measure up (and I parted with cash) I checked them out on Companies House. No company with the name of StilHaus kitchens! So (only a dissolved company). So I called them - and asked them for the name of their registered company. The chap in the show room could not tell me. Told me to call customer services. So I did. The… Read Full Review

Susan_J's Comment

Written on: 24/03/2014

Another nonsense comment. First of all the person that posted this comment says that they would never deal with a company that they could not confirm that they are a genuine trading company. So he says that he called the company and asks them for the name of their registered company and not only could they not tell him but they put the phone down on him. He looks at companies house and sees that the only company with this name is a dissolved company. Then he calls customer services and they also could not give him the registered company details and they hung up. And after all that he invites them around to his house to give him a price for his kitchen. How can this person expect anyone to believe such dribble. Just another competitor that cannot compete. This is wrong that this site allows such dribble to be posted on here. It is so obvious that this comment is fake as no one would go ahead with inviting someone around to their home after what he has said.
And just to top it off for your information. Only LTD companies are registered at companies house and this is a sole proptietor company and companies house do not have details of sole proprietor companies so that would explain why no one could answer the questions even if they had been asked in the first place. The very fact that competitors of this company are willing to go to such lenghs to discredit this company just stinks

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Tvmarie12's Comment

Written on: 25/03/2014

Dear "Susan_j" (aka Stil Haus Kitchens community troll).
I am indeed a REAL person and Im certainly NOT a competitor.....

The situation did in actual fact happen! Speak to the customer services team and they will confirm! Speak to the chap from Warrington - who came to measure up! - he will also confirm. He told me he was just a contractor who got paid a pittance for measuring up the kitchen and drawing a plan ... he also told me he did these manually - no fancy software for them!


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Lee0852's Comment

Written on: 06/08/2015

How anyone can stand up for this company is disgusting you are a disgrace of a company! Il be paying your bold street showroom a visit very soon

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“Stil haus kitchens ”

Written on: 14/02/2014 by Kelbells (1 review written)

I had a kitchen from stilhaus back in late August of last year. I was initially attracted to the extraordinary prices they were offering. On first appearances I thought this cannot be true. Then after reading they're full offers and the fact they do not charge untill after the delivery was made, I thought I must give them a try. I am very great full I decided to do just that, the sales staff were very helpful and couldn't do enough for me. They booked a designer, who turned up on time and… Read Full Review

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“Stilhaus Kitchens”

Written on: 29/01/2014

What a deal I got from Stilhaus Kitchens. £1300 for the full kitchen included the appliances… Read Full Review

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