written by on 03/08/2015
Please , please don't waste your money, wish we had never had our kitchen from premier, it is so hard to deal with a company who has no customers service at all , if you have a problem , you will spend most of the time trying to get some sense from people at the head office that just don't give a dam . you may at some point get the odd e - mail . 3 months to fit a our kitchen that really should not have taken more than three weeks, complain and its your fault,this company has missed out , as we had friends waiting to see our kitchen before placing orders .
As rated by our community of reviewers
Premierkb's Comment
Written on: 05/08/2015
We have just found your review online and as your name is not shown we are unable to find your details on our database. As per the literature that you will have received from us, our Customer Care Department is the point of call for any queries. All emails sent to this address are also monitored by a Company Director and therefore we cannot understand why you would not have been contacted regarding your order. Please could you contact our Customer Care Department so that this may be looked into immediately for you? Kind regards Premier KB
Pebbs's Comment
Written on: 16/05/2016
Ignore these reviews at your peril this company is guaranteed to disappoint.
I too had friends and family waiting to see a finished kitchen
Low and behold everyone including me are still waiting 2 months down the line
Premierkb's Comment
Written on: 05/08/2015
We have just found your review online and as your name is not shown we are unable to find your details on our database. As per the literature that you will have received from us, our Customer Care Department is the point of call for any queries. All emails sent to this address are also monitored by a Company Director and therefore we cannot understand why you would not have been contacted regarding your order. Please could you contact our Customer Care Department so that this may be looked into immediately for you? Kind regards Premier KB