Leekes Reviews - www.leekes.co.uk

★★★★★
4.5 / 5
219
89% of users recommend this
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Latest Reviews

★☆☆☆☆

“Terrible service”

Written on: 06/04/2017 by leekescustomer (1 review written)

I have never complained before and yet having received the worst service from Leekes for both our windows and kitchen, I am here writing about the disgusting treatment we have received from Leekes..... To try to keep things brief, for our windows: After signing the finance contract paperwork and also having had the final survey carried out for our windows, Leekes contacted us almost 5 weeks later to demand an additional £1,100 or they would not supply the windows. To give context to the… Read Full Review

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★☆☆☆☆

“It's our policy to take money but not to trust a...”

Written on: 30/03/2017 by DanielPowers198 (1 review written)

Happy to take your money but not communicate or trust the customer when they are in the wrong four times on one order. Delivery delayed by nearly 7 weeks and counting, 3 items appeared after 5 weeks but one item missing, failed promise to issue it quickly and then on second request the wrong item arrives (again slower than promised) and they won't replace until item received back (or after a big push) when in the hands of their agent - but they are happy to take the customers money… Read Full Review

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★★★★★

“Excellent Delivery”

Written on: 10/02/2017 by JW1402 (1 review written)

We had a new bed today delivered to a freshly painted room and your delivery men were excellent. Very careful around all the new paintwork, and provided information on how the bed fitted together. They were a great team and I would highly recommend them. Cleared away all of the rubbish and even moved a picture that could have potentially got knocked. Well done… Read Full Review

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★★★★★

“Roman delivery man”

Written on: 30/01/2017 by LynnChatwin (0 reviews written)

We had our sofa delivered a which we are very pleased with but wanted to say how fantastic the delivery men were at getting it up three flights of stairs. It was a very tight fit as the stairs are narrow and curve round. They worked very had and I am very grateful to them… Read Full Review

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★★★★☆

“Delivery of my new sofas”

Written on: 20/01/2017 by Carverxn358 (1 review written)

Me and my partner went into the Crosshands branch looking for a new sofa, found the type we were after almost instantly. Greated by helpful staff that helped us choose the colour and ordered it for us straight away. A few weeks later we had a phone call on the morning of delivery giving us an estimated time the drivers will arrive. Drivers arrived on the early part of the estimated time. Drivers from xhvan2 were very helpful by unpacking the sofas and putting them in place for us. Overall very… Read Full Review

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★★★★☆

“Leather sofa and chairs”

Written on: 07/12/2016 by 1994Marshall (1 review written)

Helpful staff in shop, knowledgeable and efficient. Not pushy, but guided us towards a product we liked and which fitted our budget. We were kept informed, from the initial forecast delivery date and just before delivery. The delivery team were prompt and within their 2 hour delivery forecast. They protected the floors and carpets and brought in/unpacked the items carefully and without damage. Happy with the range of items in the store and with our purchase and we will go back again!… Read Full Review

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★★★★★

“My delivery”

Written on: 26/10/2016 by Malakaij255 (1 review written)

Just like to thank the guys out of Melksham depot for there prompt and efficient delivery of my heavy and large suite they were very accommodating with the situation that they were faced with. Just like to say they were very professional and a credit to Leekes… Read Full Review

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★★★★★

“Great service, rely delivery!”

Written on: 09/10/2016 by 381Penn (1 review written)

I ordered a sofa at the beginning of September and was not expecting it till at the earliest the end of November. Last week I received a call to arrange delivery for this week! It came exactly on time, the drivers called before they came to me as requested and were very helpful bringing the sofa in, putting the feet on it and taking all the rubbish away with them. Nice, polite guys too. Love the sofa!… Read Full Review

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★★★★☆

“Delivery of King size mattress and divan base- Well done ”

Written on: 27/09/2016 by ldovey (1 review written)

Having moved to Wiltshire we were pleased to find an independent department store. The staff are helpful and knowledgeable. We bought a king size mattress and divan base with a lead time of 4 weeks. We were notified via text of the delivery date and the driver phoned us on the day to confirm the time slot (22/09 10-12). They arrived on time to deliver a mattress, no divan. The driver spoke to head office whilst on the back of the van, clearly not comfortable to have a problem to deal with. He… Read Full Review

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★★★★★

“Deliver and assemble , Wiltshire ”

Written on: 25/09/2016 by serenalouisecurran (1 review written)

Thank you for delivering my Dining room table , chairs and settee.  I really appreciate that you took 'your' time to assemble the Dining table . There would have been no way that i would have had the patience , expertise and assistance to be able to complete the monster Meccano task… Read Full Review

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★★★★★

“Great service”

Written on: 24/09/2016 by Hayden463 (1 review written)

Lovely sofa bought from Leekes of Melksham. Good sales service and the delivery team, were great (especially as my house isn't easy to get large furniture into). Thank you… Read Full Review

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★★★★★

“We had a great delivery of our two new sofas today two...”

Written on: 24/09/2016 by RickYoung (1 review written)

We had a great delivery of our two new sofas today two superb delivery guys from the Melksham store,punctual , friendly and profesional .we could not have asked for a better service ,thanks Guys :-)… Read Full Review

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★★★★★

“Leekes of Melksham - Bed Delivery Team & Store Staff”

Written on: 12/09/2016 by williamh10 (1 review written)

A big thank you to the Leekes Delivery Team, who kept us informed of the 2 hour delivery window. They were friendly and efficient and ensured careful assembly and removal of all packaging. We have been visiting Leekes of Melksham ever since they opened and find the staff very helpful and informative and also the products we purchase of good quality and good value for money. Despite moving away, we still visit on a regular basis… Read Full Review

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★★★★★

“Cross Hands Van 2”

Written on: 25/08/2016 by ARowe7 (1 review written)

Had my suite delivered this morning 25/08/16 by Leekes. Drivers unpacked and installed the sofa perfectly, were very friendly and showed me exactly how the recliners operate. Thanks for a great service… Read Full Review

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★★★★★

“Simply the best!! ”

Written on: 18/08/2016 by HJG92 (1 review written)

Fabulous!! That's all I can say. We had a recliner sofa delivered and they got it in easily (no bumping of any walls) and put it together, checked it over and made sure it worked for us before they left. This was from the Melksham store I believe. Came within the time frame they provided also. Very efficient and great delivery. Would definitely use them again and recommend to all our friends and family. Thank you so much!!… Read Full Review

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★★★★★

“Great Service @ Melksham Bed Department & Delivery Service”

Written on: 28/07/2016 by Maria136 (1 review written)

Just had my mattress delivered from the  delivery team, Thank you to you both. Nothing too much trouble, even taking away the packaging. Thank you also to the person I dealt with in the Melksham bedroom department who was very helpful… Read Full Review

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★★★★★

“Fast!”

Written on: 23/07/2016 by ZackerySnyder1 (1 review written)

A very good all round service from leekes. Purchased a corner suite, accent chair and footstool, only a couple of weeks ago. Good customer service from the sales team; informed at every stage, and a very efficient delivery of the furniture from XH Van 2, this morning. Thank you very much, would recommend to others… Read Full Review

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★★★★☆

“Three piece sweet! (No I know that's not how you spell it)”

Written on: 17/07/2016 by AmayaAllison (1 review written)

We bought a three piece suite from the branch at Cross Hands. The salesperson knew what she was doing and helped us to make a decision - very patiently. The store did try to deliver the item while we were on holiday having not obtained agreement to the exact date because we were away when their letter arrived. But it was on time (too early in fact by a few days) The delivery drivers were efficient and helpful and perhaps as important as anything - cheerful - well done lads. A new suite takes a… Read Full Review

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★★★★☆

“great service”

Written on: 15/07/2016 by McMahonop1971 (1 review written)

My partner and i picked a lovely sofa from the Cross Hands Business Park store. The service from the store staff was lovely, nothing was to much trouble as i am quite a picky person. The only thing i thought was a bit much was the length of time it took my sofa to arrive, but did understand. The day of delivery arrived and as promised i did have a call a few hrs before from the drivers to confirm a new estimate time of that day that they would be at my property. The drivers was true gentlemen… Read Full Review

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★★★★★

“Furniure delivery”

Written on: 09/07/2016 by 1Moreno (1 review written)

As promised tel.call am to say when deliverying. Excellant service. Came on time. They were excellent. Nothing too much trouble.Unpacked the items took away rubbish.Very pleasant to speak to.It is so pleaant these days to have inhouse deliveryYou deal with the same company thoughout.Keep up the good work… Read Full Review

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