Leekes Reviews - www.leekes.co.uk

★★★★★
4.5 / 5
205
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Latest Reviews

★★★★★

“Cross Hands Van 2”

Written on: 25/08/2016 by ARowe7 (1 review written)

Had my suite delivered this morning 25/08/16 by Leekes. Drivers unpacked and installed the sofa perfectly, were very friendly and showed me exactly how the recliners operate. Thanks for a great service… Read Full Review

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★★★★★

“Simply the best!! ”

Written on: 18/08/2016 by HJG92 (1 review written)

Fabulous!! That's all I can say. We had a recliner sofa delivered and they got it in easily (no bumping of any walls) and put it together, checked it over and made sure it worked for us before they left. This was from the Melksham store I believe. Came within the time frame they provided also. Very efficient and great delivery. Would definitely use them again and recommend to all our friends and family. Thank you so much!!… Read Full Review

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★★★★★

“Great Service @ Melksham Bed Department & Delivery Service”

Written on: 28/07/2016 by Maria136 (1 review written)

Just had my mattress delivered from the  delivery team, Thank you to you both. Nothing too much trouble, even taking away the packaging. Thank you also to the person I dealt with in the Melksham bedroom department who was very helpful… Read Full Review

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★★★★★

“Fast!”

Written on: 23/07/2016 by ZackerySnyder1 (1 review written)

A very good all round service from leekes. Purchased a corner suite, accent chair and footstool, only a couple of weeks ago. Good customer service from the sales team; informed at every stage, and a very efficient delivery of the furniture from XH Van 2, this morning. Thank you very much, would recommend to others… Read Full Review

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★★★★☆

“Three piece sweet! (No I know that's not how you spell it)”

Written on: 17/07/2016 by AmayaAllison (1 review written)

We bought a three piece suite from the branch at Cross Hands. The salesperson knew what she was doing and helped us to make a decision - very patiently. The store did try to deliver the item while we were on holiday having not obtained agreement to the exact date because we were away when their letter arrived. But it was on time (too early in fact by a few days) The delivery drivers were efficient and helpful and perhaps as important as anything - cheerful - well done lads. A new suite takes a… Read Full Review

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★★★★☆

“great service”

Written on: 15/07/2016 by McMahonop1971 (1 review written)

My partner and i picked a lovely sofa from the Cross Hands Business Park store. The service from the store staff was lovely, nothing was to much trouble as i am quite a picky person. The only thing i thought was a bit much was the length of time it took my sofa to arrive, but did understand. The day of delivery arrived and as promised i did have a call a few hrs before from the drivers to confirm a new estimate time of that day that they would be at my property. The drivers was true gentlemen… Read Full Review

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★★★★★

“Furniure delivery”

Written on: 09/07/2016 by 1Moreno (1 review written)

As promised tel.call am to say when deliverying. Excellant service. Came on time. They were excellent. Nothing too much trouble.Unpacked the items took away rubbish.Very pleasant to speak to.It is so pleaant these days to have inhouse deliveryYou deal with the same company thoughout.Keep up the good work… Read Full Review

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★☆☆☆☆

“Absolute disgrace ”

Written on: 02/07/2016 by grPrice287 (1 review written)

This is a review for Leekes Windows! On the 19/3/2015 we placed an order with Leekes in Bilston for 8 new windows and a front door. Exactly 12 months ago today the installation started and it has been an absolute nightmare. Extremely poor quality workmanship followed by apology after apology then Months of repeat visits and arguing with the company ending up almost with a legal battle. The issues included but weren't limited to brick work filled with expanding foam, damaged Windows and window… Read Full Review

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★★★★★

“Leekes Melksham delivery service”

Written on: 30/06/2016 by Andyj948 (0 reviews written)

Had a replacement coffee table delivered by a team. They were fantastic, polite, friendly and very helpful. Didn't know they were supposed to assemble the table until they said (the last table was just left in the hall by an unhelpful team). They carried it up 2 flights of stairs and put it together and checked it over before they left. Great service, shame they are not all like these 2. This was a special delivery due to other circumstances, so was free to us and therefore not able to rate for… Read Full Review

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★★★★★

“Leekes Product Delivery - Melksham Store”

Written on: 27/06/2016 by SidneyVelez (1 review written)

Driver and his team have just delivered the product for my Shower roon refit. The driver kept us informed during the day regarding the delivery time and when the driver and his mate arrived, they were friendly and efficient in off loading the product. The level of service was very good and I would use Leekes again based on this delivery … Read Full Review

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★★☆☆☆

“Incompetent Customer Service/Distribution Staff”

Written on: 16/06/2016 by luciepurple (2 reviews written)

We ordered a furniture set in April for the dining and living room. As we had work still being done at home, Leekes let us keep the furniture in the warehouse for a short period of time once the stock became available (kind gesture). However, when the products were delivered, there were surface scratches on the dining table top and a broken corner on the sofa table top. Appalled with the condition that is meant to be 'new', we sent pictures to the customer service team requiring an exchange on… Read Full Review

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★★★★★

“Furniture delivery”

Written on: 10/06/2016 by Jaken150 (1 review written)

They were very helpful and polite when delivering furniture to my home. Would recommend their services… Read Full Review

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★★★★★

“excellent delivery service ”

Written on: 01/06/2016 by almostbutnotquite (1 review written)

Today we took delivery of our new sofas. At the time of purchase we were given a delivery date and have been kept informed via text message. Early today we were given a time slot which was exactly when the delivery arrived. The delivery team were polite, friendly and extremely efficient and the job was finished within minutes. It is very rare that you have that good a service when it comes to deliveries and it's only because I had such a good experience on the delivery lorry 85 that I don't… Read Full Review

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★★★★★

“Sofa Delivery”

Written on: 01/06/2016

Just had a sofa delivered from Cross Hand. They were excellent. Very polite and efficient and made sure I was happy with everything before they left. Thanks boys!… Read Full Review

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★★★★★

“Sofa delivery”

Written on: 27/05/2016 by HJS15 (1 review written)

Great service today when they delivered my new three piece suite. Very good customer service and could not have been more helpful and friendly. Well done to you both and thank you… Read Full Review

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★★★★★

“Leekes Cross Hands”

Written on: 20/05/2016 by Meadxt378 (1 review written)

Had a delivery of new sofas within a week and a half of ordering and am thrilled with them. I loved my old sofas that were also from leekes but had to get new firmer ones due to a bad back and these are perfect and were brilliant value for such good quality. Was also so happy with the delivery team (Lorry 85, 12th may). They moved my old sofas into the garage and assembled the new ones and were extremely friendly and courteous. Well done Leekes I am a very happy customer!!… Read Full Review

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★★★★★

“Collection faulty item”

Written on: 20/05/2016 by NatalieWarner (1 review written)

Fantastic service from the Llantrisant store. They collected a faulty cross trainer and were empathetic, friendly yet professional. Definitely a credit to the company which could not be said for the makers of the cross trainer! Well done guys!… Read Full Review

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★★★★★

“Fantastic service throughout!!!”

Written on: 19/05/2016 by sallywilliams2010 (1 review written)

We recently purchased a wonderful Hypnos Superking bed on special offer and received £190 in vouchers which I subsequently spent on fantastic quality new bedding 600 thread count cotton...DIVINE!! However, the most impressive thing about dealing with Leekes was the physical delivery of the bed (Saturday 14th May). As promised we were contacted before 10am with our delivery slot of between 1-3pm and they promptly turned up approx. 2pm. They very quickly and efficiently unloaded the bed and… Read Full Review

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★★★★★

“Courteous, helpful and friendly. Listened to where I...”

Written on: 17/05/2016 by davwen (1 review written)

Courteous, helpful and friendly. Listened to where I wanted my things placed, and placed them there, making sure I was happy before they left… Read Full Review

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★★★★★

“Excellent service from start to finish”

Written on: 11/05/2016 by DillonJohnson409 (1 review written)

We received excellent service from start to finish. The delivery guys could not do enough to help when they delivered the sofa and demonstrated the highest levels of customer service. On this basis we wouldn't hesitate to use Leekes again! … Read Full Review

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