Leekes Reviews - www.leekes.co.uk

★★★★★
4.5 / 5
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Latest Reviews

★★★★★

“Leekes Cross Hands”

Written on: 20/05/2016 by Meadxt378 (1 review written)

Had a delivery of new sofas within a week and a half of ordering and am thrilled with them. I loved my old sofas that were also from leekes but had to get new firmer ones due to a bad back and these are perfect and were brilliant value for such good quality. Was also so happy with the delivery team (Lorry 85, 12th may). They moved my old sofas into the garage and assembled the new ones and were extremely friendly and courteous. Well done Leekes I am a very happy customer!!… Read Full Review

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★★★★★

“Collection faulty item”

Written on: 20/05/2016 by NatalieWarner (1 review written)

Fantastic service from the Llantrisant store. They collected a faulty cross trainer and were empathetic, friendly yet professional. Definitely a credit to the company which could not be said for the makers of the cross trainer! Well done guys!… Read Full Review

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★★★★★

“Fantastic service throughout!!!”

Written on: 19/05/2016 by sallywilliams2010 (1 review written)

We recently purchased a wonderful Hypnos Superking bed on special offer and received £190 in vouchers which I subsequently spent on fantastic quality new bedding 600 thread count cotton...DIVINE!! However, the most impressive thing about dealing with Leekes was the physical delivery of the bed (Saturday 14th May). As promised we were contacted before 10am with our delivery slot of between 1-3pm and they promptly turned up approx. 2pm. They very quickly and efficiently unloaded the bed and… Read Full Review

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★★★★★

“Courteous, helpful and friendly. Listened to where I...”

Written on: 17/05/2016 by davwen (1 review written)

Courteous, helpful and friendly. Listened to where I wanted my things placed, and placed them there, making sure I was happy before they left… Read Full Review

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★★★★★

“Excellent service from start to finish”

Written on: 11/05/2016 by DillonJohnson409 (1 review written)

We received excellent service from start to finish. The delivery guys could not do enough to help when they delivered the sofa and demonstrated the highest levels of customer service. On this basis we wouldn't hesitate to use Leekes again! … Read Full Review

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★★★★★

“Fantastic service from Leekes at Melksham”

Written on: 10/05/2016 by StephWetter (1 review written)

I have just received my delivery of a sofa and kitchen table from Leekes Melksham. The whole experience from shopping in store to the delivery of my furniture had been absolutely first class everything was carefully packed and arrived in pristine condition.. I would definitely recommend Leekes to anyone who is looking for anything for their home as they have a huge variety of quality products and give excellent service!… Read Full Review

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★★★★★

“DELIVERY”

Written on: 04/05/2016 by Riley259 (1 review written)

Very impressed with the efficient service of delivery driver & partner keeping us informed on delivery time, very helpful & polite considering how far they had to deliver the goods,also the size & weight of the mattress & the room where it had to go, not an easy task by any means. One criticism we have is if the area is a problem for delivery this must be made known at time of purchase. We just love our new mattress & it was worth the wait, having a goods nights sleep goes a long way also… Read Full Review

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★★★★★

“Excellent Delivery Team”

Written on: 30/04/2016 by Damient406 (1 review written)

Today we had a settee and chair delivered by Van 3. The two guys went above and beyond to get the settee into the house. Can't thank them enough… Read Full Review

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★★★★★

“Great furniture delivery”

Written on: 29/04/2016 by CillaClarke (1 review written)

We had a delivery, yesterday, of two furniture orders from Leekes store in Melksham, Wiltshire and the delivery guys were incredible. They were friendly, cheerful and efficient. They were a credit to the company and certainly enhanced our buying experience. Congratulations… Read Full Review

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★★★★★

“Leekes Melksham, fantastic service”

Written on: 27/04/2016

A great service from the Melksham store from start to finish. We visited prior to ordering and were helped by staff who explained clearly what our options were, what extras we may want and the payment options available were explained thoroughly including the cash back option and 0% finance option. On ordering the whole process was very quick and easy and we didn't feel pressured in any way. The furniture was delivered within the time scale specified. On delivery the drivers were polite and… Read Full Review

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★★★★★

“Great store and delivery service”

Written on: 28/03/2016 by Cantrell195 (1 review written)

Excellent customer service from the store staff in beds, knowledgeable and honest, clear guidance and no hard sell. Reasonable price and cash back offer. Very pleased with the organisation of the delivery and delivery men communicated times accurately. Efficient and humorous delivery men, careful when delivering. Great experience… Read Full Review

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★★★★★

“New Sofa”

Written on: 28/03/2016 by Beccy84 (1 review written)

We purchased a sofa from the Melksham store after much deliberation about whether the sofa would be the right fit for our living room. The advisor in store was really helpful and went out of her way to research the sofa sizing options. She even called us when she thought she had found is another option! The sofa was delivered on bank holiday Friday, which we were pleasantly surprised by. Van 1 arrived first thing in the morning they quickly set the sofa up, with no fuss. They worked quickly… Read Full Review

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★★★★★

“Bed Purchase”

Written on: 25/03/2016 by Flynn373 (1 review written)

I recently purchased my bed from Leekes in Melksham and I have to say the service I received from the point of purchase through to the collection of my item was great. Th staff involved were very helpful and a pleasure to deal with. I would recommend both the product and the store if you are looking to buy a bed. Great experience… Read Full Review

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★★★★★

“Delivery service of the products was First Class,...”

Written on: 01/03/2016 by Paslaz (1 review written)

Delivery service of the products was First Class, delivery men were polite and respectful. They took there time and were very careful, and assembled my table and chairs with the greatest of care. Overall the quality of the product is excellent.the table and chairs have been finished to high standards and oozes class. The plasma TV cabinet again is finished to a high standard and well worth the money. Thank you to the Leekes team, from start to finish, I have had an exceptional shopping… Read Full Review

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★☆☆☆☆

“Cannot stress enough that you need to avoid at all costs”

Written on: 29/02/2016 by diddies123 (2 reviews written)

I have encountered small issues with retailers over the years like so many of us have had but nothing on this scale that has compelled me to hate a company so much and write to warn other customers. We had so many problems its really hard to know where to start with this review but I feel compelled to warn people about using Leekes for a new kitchen. We ordered our kitchen in September 2015 from Leekes in Llantrisant, we visited many kitchen shops before deciding that Leekes would be our… Read Full Review

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★☆☆☆☆

“Cannot stress enough that you need to avoid at all costs”

Written on: 29/02/2016 by diddies123 (2 reviews written)

I have encountered small issues with retailers over the years like so many of us have had but nothing on this scale that has compelled me to hate a company so much and write to warn other customers. We had so many problems its really hard to know where to start with this review but I feel compelled to warn people about using Leekes for a new kitchen. We ordered our kitchen in September 2015 from Leekes in Llantrisant, we visited many kitchen shops before deciding that Leekes would be our… Read Full Review

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★★★★☆

“Order and delivery service excellent”

Written on: 29/02/2016

From ordering in store with really helpful salesman in November to Van 3 from Llantrisant that delivered yesterday - 26 February - excellent service. Text in week from store to advise the driver would contact me to advise of time slot and he did. Arrived on time, both men polite and helpful. Placed furniture where required and tidied up packaging. Wales won boys! Hopefully customer service will be as helpful to resolve 2 issues with the furniture ( nothing to do with delivery) - which is… Read Full Review

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★★★★★

“Great service and product ”

Written on: 20/02/2016 by Carpenterjj296 (1 review written)

Wonderful service and bed. Such helpful delivery men! Thanks … Read Full Review

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★★★★★

“great quality and great customer service”

Written on: 18/02/2016 by Dario243 (1 review written)

The salesman in Kitchens was very helpful and did an excellent job - Phelps Some items needed replacing or missing parts promptly replaced etc… Read Full Review

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★★★★★

“Lorry85”

Written on: 10/02/2016 by Sharpe424 (1 review written)

Lorry 85 had two lovely delivery drivers. I couldn't have asked for a better service, they kept me updated on the time my order would be arriving and when here they spent time making sure it was in the right place and assembled properly. Brilliant! Hope they deliver this way for me again… Read Full Review

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