Leekes Reviews - www.leekes.co.uk

1.7 / 5
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Latest Reviews


“Appalling in all respects”

Written on: 17/12/2014

Ordered and paid almost £5000 for leather sofas and a fireplace suite in September for pre Xmas delivery. Started to get worried early December as I had not heard anything. To get clear information about the status of my order took several calls to different salespeople at Llantrisant over several days; all promised to make enquiries and phone back but none of them ever did. Every time I phoned it was like staring all over again and very frustrating. End result was that the fire suite was in… Read Full Review

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“Avoid this company.”

Written on: 11/07/2014 by RileyShort (1 review written)

Windows to be installed. Incompetence, delay, misrepresentation, damage to property, and unpleasant member of staff dominated the matter. Clearly beyond them to deal properly and fairly. A company never to be dealt with again, and recommend no one else should. … Read Full Review

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“Leekes double glazed windows - excellent workmanship”

Written on: 09/07/2014

Double glazing for a four bed house - very impressed with the quality of the windows and the excellent finishing to the work. Could not meet two nicer polite boys. Yes you pay that little bit more, but glad to say, in this case it was worth it. Thank you very much… Read Full Review

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Written on: 09/06/2014 by edwards83 (1 review written)

See email chain with one of the directors: Ref: SO-03-596035  Dear [name removed], Thank you for your letter dated 20/05/2014, I appreciate your apologies but after all the let downs we have had from the Leekes, I feel that that isn’t enough. Going forward from your letter I do appreciate that we had £100 in store vouchers and a loan sofa. The loan sofa would be required due to the error Leekes made with the colour and since the lack of room we have in the property the old Sofa was… Read Full Review

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“Great, clean and Painless service, thank you ”

Written on: 05/06/2014 by JJones14 (1 review written)

I have bought varous goods from the store over many years. My latest purchase was PVC windows and a front door. I found the whole experience great and what I have grown to expect from Leekes. I would like to thank all the team for their clean, efficent and professional installation… Read Full Review

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“Avoid Avoid Avoid ”

Written on: 22/04/2014 by 427Rhodes (1 review written)

If you are thinking of inviting this company in to your home be aware of the experience that we had . The inept and unprepared salesman turned up to discuss replacement windows - when we asked to look at a sample of what quality the windows would be - he had forgotten to bring a sample with him !! We then spent the next couple of hours discussing what we wanted and him measuring etc . Then we asked about the front door and although we didn't want to compromise on the finished product we were… Read Full Review

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“We are devastated”

Written on: 01/02/2014 by gillipot (3 reviews written)

We thought we were going to have high quality with Leekes considering they pride themselves on this and are more expensive that others. oh dear dear me the one qualified installer arrived with his --? jobsworth crew and ripped the old Conservatory apart with no regard to anything that surrounded it, we had been previously told that we would be able to keep the wood flooring and the electric underfloor heating, uh no chance, the workers left the base exposed to torrential rain that ruined all on… Read Full Review

Gillipot's Response to gillipot's Review

Written on: 11/10/2014

Two and a half years later and we are still having problems, too numerous to mention, we have counted that they have been back with us about 15 times, we live on a busy street, not a good advert seeing their van constantly parked outside

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“Leekes Conservatory poor workmanship.”

Written on: 17/01/2014 by Isabellelloyd2006 (0 reviews written)

We decided to go to Leekes for a conservatory and paid top price for what we thought would give peace of mind and worry free for many years. Bad mistake, the first problem was the roof panels were fitted wrong causing water to get in. We we promised this would be put right to find that we now have damp getting in on the walls. We have also found that the mortar used for the brickwork is also too soft and easily breaks out. I have now been told it will be trial and error to correct the damp… Read Full Review

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“A disaster from start to finish”

Written on: 29/12/2013

The builder turned up without any notice and asked, "what am I doing, mate?" from then on it got worse and worse. it took seventeen weeks to build an eight week project with four weeks downtool while they made the glass roof; which when it eventually arrived was the wrong shape! Mistakes included not connecting a soil pipe so we spent a weekend effectively going to the toilet on our lawn. No management. No communication. No idea! Avoid at all costs… Read Full Review

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“Absolute rubbish company”

Written on: 10/11/2013 by Jmidrew (2 reviews written)

A total bog from the start they altered the plans to suit themselves reduced the size of the conservatory by 6 square meters but never told us then tried to make outweigh we're wrong ,only trouble was they forgot to alter the glass roof to fit the altered base five months on and we are still waiting for a roof to go on , we are paying in stages which is a good thing so when. The glass is eventually installed unless there is a substantial reduction in the price,because of the reduced size and… Read Full Review

Mdavz's Response to Jmidrew's Review

Written on: 24/01/2014

So glad we cancelled our conservatory with them - they turned a 4 to 5 day window fit to 5 months July to December. And now give us a 5 year guarantee rather than the promised 10 - what a shower.

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“Conservatory roof”

Written on: 05/08/2013

Never use them to construct a conservatory, because if anything goes wrong....you are wrong not the conservatory construction! We have had 2 panes of roof glass shatter. both of which were repaired. They promised to take the roof off second time...Ha ha....Joke was on us..... Each time they make excuses. Getting hold of the managers is useless.... I am afraid this one may well go to court!… Read Full Review

Aruggy's Comment

Written on: 27/10/2013

Sounds familer. Google leekes double galzing story in local Reading newspapers and notice how similar her problems are. That case has been refered to small claims court. Also note on leekes reviews on there own site-How many comments have been deleted verses remaining comments-and even the good one many state delays, ignored calls etc.

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Isabellelloyd2006's Comment

Written on: 17/01/2014

Totally agree - poor workmanship and non existent after sales. Price doesn't always get you quality. My experience was with Llantrisant branch.

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Llandeilolass's Comment

Written on: 10/02/2014

Serious food for thought, just had a verbal quote for replacement windows. This deserves a re-think.

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“Always Get a Detailed Quote - Casa Kitchens”

Written on: 19/07/2012 by Marine4 (0 reviews written)

We recently purchased a kitchen from this company and have lived to regret it. At the time of enquiry one of the main requests we made was that the cabinets had solid backs, this was emphasised on every subsequent visit to this store. We chose a kitchen, which was of good quality, on the basis that they had solid backs. We asked for a quote but was told by the salesman that it was not company policy! Why we didn't insist on one I will always regret. The kitchen was delivered, without a… Read Full Review

Pbudge's Response to Marine4's Review

Written on: 31/12/2012

Ditto. Very similar experience. Poor quality, poor service and expensive. Buy elsewhere

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Gillipot's Response to Marine4's Review

Written on: 01/02/2014

After having a Concservatory from this Company we decided to go elsewhere for the new bathroom and kitchen, even the stair carpet, shoddy irresponsible dirty workmen, usless aftersales and no communications between departments that were involved in the construction and materials, we just regretted and wished we had never heard of Leekes, we can see now that this Conservatory will not pass it's 10 years Guarantee

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