Good quality & good price...just hard to sort snags out

Kutchenhaus www.kutchenhaus.co.uk
★★★★☆
4.1
82.0% of users recommend this
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Langley70's review of Kutchenhaus www.kutchenhaus.co.uk

“Good quality and good price...just hard to sort snags out”

★★★☆☆

written by Langley70 on 25/05/2016

We bought and had fitted our kutchenhaus kitchen in December last year. Kitchen on first impression fitted was absolutely amazing and creates the wow factor to your house for sure.....
But almost 5 months on we still have the odd snag that needs to be sorted with faulty components.....when they sort a problem out they sort it out for sure....but it's so hard to get hold of someone by phone or email......
Hopefully somebody from kutchenhaus will read this and contact us!
We bought at the Sutton Coldfield branch great people....just these snags!!
Bloxwich Langley...

Sc.sales's Response to Langley70's Review

Written on: 28/05/2016

Good Afternoon,

Sorry to hear about your bad experience if you could contact the store or supply us with your project number which is a 40**** number we can contact you to discuss this

Kind Regards

Stacey ( Sutton Store)

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Kutchenhaus's Response to Langley70's Review

Written on: 07/07/2016

we are very sorry to hear you have some issues with your new Kitchen.
Please contact our customer services team or please call the branch you bought from and they will sort out any issues you may have.

regards

kh

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Hjones69's Response to Langley70's Review

Written on: 28/05/2016

I had the same problem. Once they have your money they don't care

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Kutchenhaus's reply to Hjones69's Comment

Written on: 05/07/2016

we are sad to hear you have an issue with your new kitchen, but i assure you we care about all our customers.
please provide us with details and we contact you to sort them out.

regards

kh

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