My experience with KBBC was as follows: I had an English sales person arrive who was very good and promised loads...after we signed the contract the service then went a little downhill. We were given a date for the kitchen to be fitted and were told it would take up to 5 days for the job to complete. They told us they only start work on a Monday and would not start midway though the week. The sales person told me they would send their own electrician who would work with my builder and show him where to make the holes so the kbbc electrician could then run the wires. This never happened…What we did have was an electrician come to the property and roughly draw on the wall the heights the sockets should be but told us if it is wrong he wont take responsibility, (A tip is to make sure they write EVERY SINGLE thing they promise in the contract.) The kitchen units arrived a few days before the kitchen was due to be fitted. The fitter then told me we had missing doors and we luckily noticed the door handles were wrong as well. The fitter told me he would speak with KBBC and sort it out, this in turn delayed the kitchen being fitted by another week as KBBC had to reorder the missing parts. The kitchen fitter completed 50% of the kitchen in the first couple of days but had to stop due to the missing parts, he asked for 50% of the money to be paid for the work he had done. I did not want to do this as per the contract he should be paid on full once kitchen was completed…I called KBBC about this and they told me it is between me and the fitter to sort the payment out. I was not happy about this, as it put me in a awkward position. The fitter was excellent however the service and project management was non existent, there were no courtesy calls to see how the kitchen was coming along and no courtesy calls once the kitchen was fitted. We had someone that WAS NOT GAS SAFE fit our oven and their Electrician from what I can tell was not REGISTERED as we recently found a 3 sockets that had no earthing, which the KBBC electrician fitted. This could have led to a FIRE or ELECTRICUSION, luckily we found the issue when the washing machine stopped working and on inspection of the socket we could see it had melted. They also used a 3rd party company for Granite which again any issues we had with them we had to speak to the granite company and not KBBC. Another point which, we did not realise was they do not take the rubbish. We had a new kitchen fitted and it left us with a skip worth of rubbish i.e. spare wood boxes etc.. I wrote a negative review and was then told to remove it by the director, in exchange for money and extended warranty. After reporting the VERY SERIOUS issue around the electric wires in my kitchen, I was informed KBBC Limited has gone into administration and the website/assets have now been purchased by KBBC Kitchens Limited and they wont honour the agreement. So I have decided to repost my review. I had to pay an electrician £150 to correct the issue. My advice is AVOID and go with someone else. (kitchen was installed in 2011)

I bought a kitchen from Kbbc on the 8th of August, and the whole process has only just been finished last week just under 3months after being promised it in 3 weeks. First of all it was supposed to arrive on the 24 August. After contacting them on the 25th to see what happened it turns out the forgot to order it. When it did arrive 3 weeks later parts were missing. It was supposed to come pre-assembled and it came flat pack. Once the units where finally installed the templating people came promtly. But turns out the top I ordered was out of stock and would take a further 3 weeks. After 3 weeks no suprise when the top never turned up. After a week of 2-3 times a day calling I finally found out there was an Issue between Granitedirect and KBBC (KBBC basically not paying on orders) in the end I had to chase for a refund (which took a futher two weeks and me having to drive to their office in enfield from SW London to pick up a cheaque because their "Accounts manager" Could not make transfers. All in all the worst costomer service I have ever know. No calls back. no help. Just lies at every Corner. Even emailed the CEO.... no response. DO NOT USE THIS COMPANY!!!!!!

I have ordered kitchen from KBBC as their reviews are very high. Unfortunately, in reality it is far to be true. I had a very bad experience with this company. I was pleased with the designer but after we signed all the paper work the nightmare started. Kitchen arrived without any notice, thanks God I was at home that day. Otherwise we would be charged £250 for re-delivery. All the parts were lying in my house for a week while installers came, then some parts were missing, the handles were damaged. During installation guys found some designer/surveyor mistakes.It took a week (I was calling every day to KBBC) for a granite company just to come and to take a template for the worktop. And at the end I realized that the first installment had been taken from my bank account without written month notice and without having my kitchen. I was calling customer service but they never resolved any of my issue, only promise to call me back that happened once out of 10. I wrote a letter to customer service director, as well, no luck to contact me to discuss an issues. I would not recommend this company to anyone. PLEASE THINK TWICE before going ahead with KBBC. Read MONEY SAVING EXPERT reviews that seem to be true. Everyone can make a mistake and if you communicate everything can be solved in a nice way but this company seems do not care about you because they already have the amount of 10% for your kitchen and you had been pushed in a corner. My statement is true and do not wish to anyone to experience such a poor service.

After ordering our kitchen in June and agreeing a start date of 18th July it all went downhill fast. Late delivery left us with no cooking or washing facilities for 2 weeks. When it was delivered it got worse. Curved unit doors did not fit the units, end panels were of the wrong finish, a 520mm deep unit came 600mm deep. The unit was corrected by the fitters at once but the panels and curved units took a further 2 weeks to replace. When they arrived the panels were fitted but the curved units were wrong again. On the third attempt the units fitted but then the pelmet and cornice were found to be wrong. This is still ongoing over 3 months after the start date. Their idea of customer care is a joke. I would not give any recommendation to anyone to use this company, just a warning, do NOT have any work done by KBBC

When we decided to have a new kitchen fitted I did a lot of research. After all, it's not every day you make such a major purchase and this was going to cost in excess of £20,000. I checked reviews and visited a number of companies and finally decided to go with KBBC. I thought that my kitchen would surely be safe in the hands of a company with such fantastic reviews. We live in Worthing in East Sussex and we drove up to the showroom in North London one Sunday to have a look at the quality of the kitchens which was very good. Whist there, we arranged for a designer to come and measure up and design our new kitchen for us. A week or so later the designer arrived. He seemed to understand exactly what I wanted and included everything that I'd requested in the plans. He gave us a price, which was quite high compared with other kitchen companies that we'd looked at, but we decided that we wanted a quality kitchen as it was going to have to last a long while so we decided to go ahead with KBBC. I wish now that I had never heard of this company. They have been absolutely awful. For some months now I've sat at home and cried with frustration trying to get some response from them to the queries I've raised since having my kitchen fitted. I have to say that I'm happy with the quality of the kitchen units and the appliances but I would advise anyone who asked my opinion not to have any dealings whatsoever with this company. Once they have your money, if anything goes wrong they totally ignore you. They simply don't want to know. The kitchen fitters, arranged by KBBC, arrived in March, and quickly took out the old kitchen. They worked long hours and soon made progress but the work was shoddy and the plans drawn up by the architect weren't followed properly. This resulted in a run of units which overlapped with a low window in my kitchen so that you could see the back of the dishwasher through the window from outside. It looked ridiculous but the fitters said it couldn't be changed. I reported it to KBBC but they weren't interested. There were a number of other problems: The fitting of the pelmets along the wall cupboards was messy. They didn't line up properly. The fridge freezer which they'd included in their design and supplied, just about fitted in the space but the doors didn't open fully enough for us to open the drawers fully and they couldn't be removed for cleaning. The wooden worktops were badly sealed and had blotches of different colour where joins had been put in. The tap was cheap and tacky and fell apart each time we used it - it still does. Worst of all, we didn't receive a part p certificate to say that the electrical installation had been tested and was safe and I have no faith that the fitter who did the electrical work was qualified to do it. A week after the fitters left, two pieces of the corner cupboards that had been glued together fell off. Overall, the fitting of the kitchen was finished to an appalling standard. I contacted KBBC to explain about the problems and this is where the frustration started. I emailed the office and got a reply to say it was being looked into. Then I heard nothing for a couple of weeks so I emailed again. I heard nothing again so tried calling and was assured that the case would be passed to a manager. I waited a couple more weeks and then contacted them again and was told that it had been passed to a manager and would be chased up. So I waited another couple of weeks and then contacted them again and they arranged for an inspector to visit to see the problems. The inspector came and wrote a report. He agreed with our comments and promised to file a report as soon as possible. We waited for a couple of weeks and heard nothing so I chased again and got an apology. KBBC said that they would arrange for the fitters to return and do remedial work. I waited for a couple of weeks and heard nothing again so I called again and was told that it would be chased up. This went on for months. One of the fitters finally returned and did some of the remedial work, to a very poor standard, but we've not seen them since and many of the problems are still outstanding. So I contacted KBBC again and, after weeks of emails and phone calls they arranged for the inspector to return. Again, he agreed that there were still problems that needed sorting out. This visit was around three weeks ago and I've heard nothing since. It's now October - 7 months after having the kitchen fitted. We still have pelmets that don't line up, a fridge freezer with drawers that don't open fully and can't be easily removed, a tap that falls apart at least two or three times a day, ugly joins on corner cupboard doors that totally spoil the look of the kitchen and no certificate to prove that the electrical installation is safe. I have never been more appalled with the standard of customer service that I've received from any company as I am with this one. I know that they have excellent reviews (although I did find a couple of reviewers that suggested that KBBC had found a way to remove poor reviews) If you are considering having a new kitchen fitted, my advice would be AVOID KBBC KITCHENS LIKE THE PLAGUE.

I would to thank KBBC for the wonderful job they have done on my kitchen. A special thank you to the designer and the installers who day and night in order to get our kitchen finished in 3 days. I would highly recommend KBBC Kitchens for anyone who is looking for something special (they can literally make any colour you want!).

From beginning to end, things happened when we were told they would happen. The end result was all we could have hoped for and we are very happy with our lovely new kitchen. A special word about our kitchen fitters, a grand job well done and many thanks for all the EXTRA help you provided. George & Joan Writtle

I have to say that this has been the easiest purchase we have made for a long time. We were VERY badly let down by another kitchen company and after waiting 6 months for installation they finally admitted they had lost our order........Spotted KBBC on the internet and read the reviews available. Slightly dubious about the high ratings but went to the showroom for a look around anyway. The next day the rep was there, three days later the surveyor and within 3 weeks "Don" arrived bright and early to fit our kitchen. He was alone but worked really hard. He was extremely pleasant, thorough and generally fitted in with our day to day life. He was fab. He made the kitchen come to life and custom built some units to fit an odd area of the kitchen which look brilliant. We nicknamed him "Do It All Don" because nothing seemed like too much trouble. He ended up tiling and laying a floor for us too. I would recommend him as a fitter but would pre-warn customers to take out shares in PG Tips if they have him as he could easily get an Olympic record for tea drinking. Apart from that the units are fantastic quality and the service has been brilliant. Many thanks KBBC.

KBBC fitted our home with sliding robes and they are excellent. We had quotes from Sharp and hammonds but the KBBC robes had a full cabinet behind not just the wall like the other quotes. The price was the same but the fact that they had cabinets was a real bonus. Nice people to do business with.

Its such a refreshing change to find a company that does exactly what it says it will do. Our Kitchen was finalised today and it looks so bright and fresh it lightens up our whole home. A special thank you to the designer and to the gentleman in the after sales office for making our dream kitchen a reality and in such a proffesional manner. Thanks again Terry & Justine

Most of the kitchens on the internet are usually very similar.From Ikea to Magnet B&Q Tescos they are all very similar. If you want a Kitchen thats trut bespoke like I did then KBBC are the company for you. I had my Kitchen made in a bespoke paint colour in the door style I wanted with a mettalic finish. The cost was reasonable. The service very good and the quality is 5 star. Look at the Couture range, very spectacular. Thank you for all the extras.

It was very important to give praise when its due. Today our Kitchen was completed and it looks amazing. All the features that I requested were integrated into the design. The appliances are all black and the whole kitchen is a dream. I had a lot of building work before the kitchen was instaled and the whole transformation is beyond words. Thank you to everyone at KBBC.

KBBC have ensured that our project was handled speedily and effectively. The install took four days and at the end of the project the kitchen was really well fitted and I am so proud of it. Thank you Arunas.

I have replaced my Kitchen after 20 years the last one was from Moben. I was very pleased with the kbbc quality, price and attentive service that I recieved from start to finish. A special thanks for all the extra help that they put in. I will come back for a bedroom soon.