NO KITCHEN

Homebase Kitchens
★★☆☆☆
2.2
28.0% of users recommend this
  • Value For Money

Jorge1994's review of Altima Homes - altimahomes.com/

“NO KITCHEN”

★☆☆☆☆

written by Jorge1994 on 13/02/2016

I ordered a homebase Hygena kitchen in early January, complete with Range cooker,fridge, freezer, tiles and new sink. I had range cooker and Cooker hood delivered 1 week later. I then had a call on 22/01/2016 to inform me that my kitchen would be delivered 12/02/2016. As i do not have alot of room I stripped out old kitchen and sat in yesterday to accept delivery. The lady did say that I may get white goods on one lorry and units on a second. They called 4 times in the week before delivery date to confirm I would be there between 8 and 10am. At 11.30 a lorry pulls up and delivers Fridge and freezer , sink (no tap) and tiles...I asked about rest and driver knows nothing. I call Homebase to ask where rest is and if second delivery is far away as they are now 1 hour late only to be informed that it is not due until 31/03/2016 as they are awaiting the decorative trim. I was talked over time and time again by the call rep and all when I asked him to stop talking and give me a chance to speak he continued to talk!...I still do not have a kitchen nor a delivery date as all Homebase would do to help was recite their term and conditions at me repeatidly until I eventually hung up 40 minutes into the call. I have fitted the cooker but cannot put sink in!!...Go to ikea, b&q. wickes ANYWHERE but DO NOT BUY A HOMEBASE KITCHEN

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