written by Zeyn on 25/11/2012
One of the people came round to give a "free estimate" on fitting a new kitchen. The man outstayed his welcome, stayed for upto 2 hours, and tried to pressure my mother to buy now. He proceeded to apply pressure, ringing his manager, trying to guilt her into signin gon the dotted line. Everytime she would say that she would think about it, he would keep saying "The price will go up". He managed to reduce the price from £31000 to £21000 in the two hours he was there, but my mum only wanted estimates first, and then make a descision later. My mum said,"Thank you, we will think about it, and call you". But he had said, if I leave, you will not have this offer. My mum was intimidated and felt extremely uncomfortable. I believe he tried to push my mum into a descision. I am extremely upset and annoyed with the service. I will warn others about the experience we got.
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