Quality Kitchen, quality customer service

Betta Living - www.bettaliving.co.uk
★★★★☆
4.3
84.0% of users recommend this
  • Value For Money

Embrear1's review of Betta Living - www.bettaliving.co.uk

“Quality Kitchen, quality customer service”

★★★★★

written by Embrear1 on 15/04/2015

Deciding we needed a new kitchen after 23 yrs we visited 5 separate companies including Betta Living in Tamworth.

We chose Betta Living due to their very polite ,very heplful but not pushy attitude and the quality of the kitchens on offer.

Picking The New York in gloss white.Amazingly despite being a weekend the manager came out to see us at her house that night.

Some weeks later our kitchen was delivered and two lovely and polite kitchen fitters arrived.

Despite a few problems in our old kitchen ,they overcame these and put our new kitchen together in a highly skilled professional and friendly manner. Hardly having a break each day and always cleaning up.

One tip ,if you are having the NEF or Bosch self cleaning oven, you will need a 16 amp not 13 amp fuse and 6mm cable. We didn't have these and had to have them added witha new small fuse board and cabling which added nearly a day to the job.

The units have steel sides and back and all the units are made of real wood.Not sure about the drawer bottoms. They were so strong that salesmen stood in one though,not a dent !

They have done an absolutely superb job and the kitchen looks fantastic.

Betta Living kitchens are not the cheapest you can buy, but you get what you pay for, superb quality kitchen, fitting and service and Im very picky.

.The service before ,during and after fitting was also 5 star and everything they promised was done with a smile.

Can highly recommend them !.

  • Value For Money

Bettaliving1's Response to Embrear1's Review

Written on: 17/04/2015

Thank you for taking the time to write this glowing review it is good to read that your fitting team have done an "absolutely superb job and your kitchen looks fantastic". To ensure that all involved are passed a copy of your review could you please reply with your "B" number or post code. We have noted your comments in relation to the oven and will pass onto the relevant department.
Kind regards
Lesley
Customer Services

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