Barras Home Improvements Reviews - www.barras.co.uk

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★★★★★
4.8 / 5
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Latest Reviews

★★★★☆

“bought a built in fridge”

Written on: 13/07/2014 by 1948Brady (1 review written)

The man in the shop was very helpful and accomodating. The fridge arrived on time and the delivery man helped me unpack it and lift it into the aperture. Very pleased with the service… Read Full Review

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★★★★★

“Kitchen Refubishment”

Written on: 08/02/2014

I am very pleased with my kitchen. It took 3 weeks to complete from start to finish but with all the work required the time passed very quickly. We decided on renwewing the kitchen in August 2013. The designer called out to our home at a convenient time, took the measurements, and a few days later we went to the shop to view the design on the computer, in all I think we must have changed the designs three or four times before I settled with the final design. I would like to thank all… Read Full Review

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★★★★★

“USE THESE GUYS!”

Written on: 18/10/2013 by MiWhi (1 review written)

We have used several home improvement companies in Coventry, and Barras is undoubtedly one of the very best. At all times we felt that top priority at Barras was customer satisfaction ensured by very friendly, helpful and knowledgeable staff in the office and showroom, and highly skilled, reliable, honest and efficient tradesmen. Things happened when scheduled and tradesmen were receptive to suggestions for minor tweaks to the plans. We had no reservations about leaving tradesmen to get on… Read Full Review

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★★★★★

“Fantastic Wetroom (2010) and Kitchen (2013)”

Written on: 29/09/2013 by AnotherCoventryDave (1 review written)

Our first encounter with Barras Home Improvements (BHI) was in 2010, when we wanted to overhaul our bathroom. We did the circuit of the usual D-I-Y stores and plumber’s merchants but just found some tiles that we liked. Working through bathroom suppliers in Coventry, we visited BHI’s showrooms. There we found no hard pressure selling but simply advice and suggestions. They patiently reassured us as we finally agreed to dispense with a bath and switch to a shower room, and their range of… Read Full Review

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★★★★☆

“Happy Customer Me!”

Written on: 30/07/2013 by wobble2 (1 review written)

A breath of fresh air after being lead from Electrolux website to Debenhams and around the houses by Debenhams Plus - their online site. Debenhams Plus is actually Buyitdirect and they sent us an old model completely different from anything on the Electrolux website. Eventually got a refund less transport costs. Barras checked the design with Electrolux for us and arranged direct delivery within the week. (In contrast Debenhams and Electrolux both failed even to answer emails and messages… Read Full Review

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★★★★★

“HIGHLY RECOMMENDED”

Written on: 01/04/2013 by memusicmad (1 review written)

The team were faced with a very difficult and challenging job, due to the angles in my room and the walls not running true. They have managed to tile the room in such a way that they have minimised any wastage of tiles and I am left with a superb job. The fitters were very friendly, professional and trustworthy and I was happy to leave them in my home when I wasn't there. I even gave them a let to let themselves in and out as required. The office support, James Spencer was very accommodating… Read Full Review

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★★★★★

“Responsive”

Written on: 14/11/2012 by Surrey20 (1 review written)

Prior to ordering an induction hob the company provided all the background data we required. The item arrived exactly as promised and the staff were friendly and efficient… Read Full Review

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★★★★★

“Great prices...even greater service!”

Written on: 02/11/2012 by Mattlisa (1 review written)

The best price on the net by miles.. The delivery was a bit later than expected but we were kept informed from the beginning and it arrived as arranged in perfect condition. Highly recommended!!… Read Full Review

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★★★★★

“All Contact has been VERY Positive”

Written on: 01/11/2012

Found an oven (just what we were looking for). Good price and although we were many miles away (nearly 200), the contact and offers of service were very positive. The oven was ex-display with all manuals etc., but with no packaging, so they offered to send it in their own van. We decided to have it fitted by them, so they delivered it by their fitter, who installed it very carefully. All contacts were very nice people - a pleasure to do business with them. Would recommend… Read Full Review

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★★★★★

“Great on price, great on service”

Written on: 14/09/2012

I ordered an AEG Freezer. They had the best price I could find. Barras were very easy to deal with a really personal level of service for an on-line company. The freezer I wanted was out of stock at AEG, but they gave me a 2-3 week delay. This proved very accurate and it was delivered on time exactly as arranged. They also gave me a 5 year warranty free of charge and £10 off my next purchase. A really excellent service… Read Full Review

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★★★★★

“Atag gas/induction hob”

Written on: 30/08/2012 by oxfordpeeps (1 review written)

We chose Barras after spending a while looking around for the best price on this product. We weren't disappointed - telephone ordering was courteous and simple, James kept us informed about delivery dates, and the goods arrived on time exactly as advertised. This was "supply only" so we can't comment on the design and installation service from Barras, but based on this experience we would certainly deal with them again. Only four stars for "value for money" because this was a rather… Read Full Review

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★★★★★

“Great service - highly recommended”

Written on: 26/07/2012 by jimb0uk (1 review written)

Ordered AEG washing machine. Staff were very helpful pre/post sale on the phone and by email. Delivery was organised quickly and product arrived bang on schedule. Excellent prices too and Barras were able to offer a complimentary 5 year warranty. Highly recommended - will definitely shop here again… Read Full Review

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★★★★★

“Secure and stress free”

Written on: 26/07/2012

I ordered three AEG appliances from Barras and as i am not confident about ordering online i decided to phone the helpline, i spoke with Gary who helped me every step of the way he kept me informed on delivery and everything arrived on time he was excellent and offered the best service possible and i would thoroughly recommend them as a safe and secure company to use it was easy and stress free… Read Full Review

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★★★★★

“Very Very Good service.”

Written on: 04/06/2012 by Roberte (1 review written)

I ordered an AEG washing machine and not only was it considerably cheaper than other appliance sites the service could not be faulted. Kept informed of a delivery date by Barras and then the delivery company gave me a four hour delivery slot with the driver phoning half an hour to arriving. Excellent all round sevice and cannot fault it on any level Would certainly recommend it to friends… Read Full Review

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★★★★★

“New kitchen appliances”

Written on: 02/06/2012 by humphri1 (0 reviews written)

I bought a new AEG dishwasher,AEG designer hood and an AEG fridge freezer. Barras were cheapest by far for all three items and did not charge delivery to Scotland. Almost a miracle. I was kept informed at all times about possible delays but none occurred. Delivery was as expected with a courtesy call the next day to ensure I was completely happy with the service I had had. Barras were fantastic in handling my order, prompt efficient and courteous, a pleasure to do business with. Definitely a… Read Full Review

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★★★★☆

“Aeg double oven”

Written on: 29/05/2012 by MIKEW147 (1 review written)

I ordered an A.E.G double oven on line, the lowest price for that model that I could find anywhere, and was informed by mail the next day that the model I wanted was not in stock, and was not back in stock until the end of the month, but I was surprised when I was offered a better specification model which was quite a bit dearer for the same price as my preferred model.This was a great gesture by Barras but I decided to wait until mine was back in stock ( mine did have, I thought, some… Read Full Review

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★★★★★

“Excellent value for money”

Written on: 28/05/2012 by Veryhappycustomer100 (2 reviews written)

Having spent a long time (months) reading appliance reviews we finally decided to buy AEG products for our new kitchen. As we were on a very tight budget we then spent weeks finding best price for a double oven, hob and splashback. This was where Barras outshone all the big internet players and we saved a substantial amount by buying our appliances from them. The communication was very good and all was delivered when they said it would without any problems. Would definitely use them again and… Read Full Review

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★★★★★

“AEG Oven Purchase”

Written on: 19/05/2012 by SteveHud (1 review written)

Purchased online and service has been first class. Price was also the best I could find. Excellent friendly communications throughout and kept fully informed all the way. Fast delivery, this is how purchases should be! Even the courier phoned a couple of times to ensure we would be in. I can't recommned Barrass highly enough. Many thanks especially to James! … Read Full Review

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★★★★★

“Excellent service and communications”

Written on: 18/05/2012

Purchased an AEG designer hood from Barras, which was promised and delivered on the stated delivery date, at a cost around 12% below other offers on the web. Barras kept me informed at every stage, and the item was as described, well packaged and functioned perfectly. I would definitely recommend this company… Read Full Review

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★★★★☆

“Delivery issues, but solved and offered extended warranty”

Written on: 16/05/2012 by GTee (1 review written)

Ordered an AEG double oven from Barras.co.uk that I had to cancel elsewhere as it was not delivered for weeks. Asked over the phone when they could deliver it by - was promised the following Thursday. This was great as due to the delay, our new kitchen was ready for it. However, on Thursday, somebody from AEG called me and told me they can only deliver the following Tuesday. Wasn't happy as I had the joiner and electrician booked to finish the kitchen that week. I called them and explained it… Read Full Review

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